Title: Hotel Sapphire Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Sapphire Hotel in Mombasa with 24-hour front desk and outdoor pool ![Terrace/patio](https://images.trvl-media.com/lodging/30000000/30000000/29993500/29993447/fdc4440d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/30000000/30000000/29993500/29993447/f9a84d21.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/30000000/30000000/29993500/29993447/3d0d05f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite | In-room safe, desk, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/30000000/30000000/29993500/29993447/1630c932.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/30000000/30000000/29993500/29993447/e8fa001d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Sapphire offers a sun-kissed terrace perfect for unwinding and an outdoor pool for a refreshing swim. The property provides practical amenities including WiFi and luggage storage. Travelers appreciate the well-maintained grounds and attentive service throughout their stay. 8.6 Excellent ## Popular amenities - - Bar - Room service - Pool - 24/7 front desk - Air conditioning £56 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=29993447&PinnedHotelID=29993447&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=29993447&PinnedHotelID=29993447&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=29993447&PinnedHotelID=29993447&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=29993447&PinnedHotelID=29993447&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=29993447&PinnedHotelID=29993447&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=29993447&PinnedHotelID=29993447&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=29993447&PinnedHotelID=29993447&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=29993447&PinnedHotelID=29993447&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 2 of 2 rooms ![In-room safe, desk, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/30000000/30000000/29993500/29993447/1fa6337e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.0 Wonderful 8 reviews ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Satellite channels Wardrobe - 290 sq ft - Sleeps 3 - 1 Double Bed ![In-room safe, desk, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/30000000/30000000/29993500/29993447/d4d5244a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Satellite channels Wardrobe - 387 sq ft - Sleeps 3 - 1 Double Bed ## You may also like Ad ![Standard Triple Room, Garden View | Soundproofing, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/117000000/116860000/116850100/116850021/18c3ec4d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Milele Beach Hotel Mombasa - Pool - Kids pool - Parking included - Free WiFi 6.0 7 reviews £67 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Mombasa-Hotels-Milele-Beach-Hotel.h116850021.Hotel-Information?chkin=2025-11-6&chkout=2025-11-7&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=e2d4d587-6d4c-4d83-b3e1-15e6ba89da71&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/530000/527000/526946/bf5abca1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Reef Hotel Mombasa - Pool - All-inclusive - Parking included - Free WiFi 6.8 109 reviews £112 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Mombasa-Hotels-Reef-Hotel.h526946.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=e2d4d587-6d4c-4d83-b3e1-15e6ba89da71&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1530000/1528700/1528624/aed65dad.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Neptune Paradise Beach Resort & Spa Galu Beach - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 41 reviews £276 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Mombasa-Hotels-Neptune-Paradise-Beach-Resort-Spa.h1528624.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=e2d4d587-6d4c-4d83-b3e1-15e6ba89da71&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/5ffbf873.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Neptune Village Beach Resort & Spa All Inclusive Galu Beach - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 36 reviews £224 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Mombasa-Hotels-Neptune-Village-Beach-Resort-Spa-All-Inclusive.h2680945.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=e2d4d587-6d4c-4d83-b3e1-15e6ba89da71&top_cur=GBP) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/12000000/11460000/11451300/11451296/46832c84.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cocoa Boutique Hotel Mombasa - Pool - Spa - Parking included - Free WiFi 6.8 41 reviews [](https://www.expedia.co.uk/Mombasa-Hotels-Sun-Africa-Beach-Resort.h11451296.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=e2d4d587-6d4c-4d83-b3e1-15e6ba89da71&top_cur=GBP) Ad ![Garden](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13240000/13231900/13231804/c1dbfbe3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Severin Sea Lodge Mombasa - Pool - Breakfast included - Spa - Waterslide 9.4 Exceptional 230 reviews £165 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Mombasa-Hotels-Severin-Sea-Lodge.h13231804.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=e2d4d587-6d4c-4d83-b3e1-15e6ba89da71&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Hotel-Sapphire.h29993447.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Hotel-Sapphire.h29993447.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-4.05672%2C39.66603&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Caia_B9WoTThXyH_lYGjjr3MWLA=) Mwembe Tayari Road, Mombasa #### What's nearby - Mombasa Island - 2 min walk - 0.1 miles - Sikh Temple - 2 min walk - 0.1 miles - Shree Cutch Satsang Swaminarayan Temple - 3 min walk - 0.2 miles - Fort Jesus - 3 min drive - 1.4 miles - Nyali Beach - 11 min drive - 5.1 miles #### Getting around - Mombasa (MBA-Moi Intl.) - 21 min drive #### Restaurants - ‪Valencia Inn - ‬7 min walk - ‪Blue Room Restaurant and Ice Cream Parlour - ‬12 min walk - ‪Mubins Cafe - ‬6 min walk - ‪Lamyaz Caffe - ‬5 min walk - ‪Gulshan Hotel - ‬8 min walk ## About this property ### Hotel Sapphire Property highlights At Hotel Sapphire, you can look forward to a terrace, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - Buffet breakfast (surcharge), a front desk safe and meeting rooms - Smoke-free property, luggage storage and a 24-hour front desk - Guest reviews say good things about the overall condition Room features All 56 rooms boast comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and safes. Other conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with showers and free toiletries - Flat-screen TVs with satellite channels - Balconies, separate sitting areas and daily housekeeping ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/23000000/22470000/22464200/22464159/c3adcab9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CityBlue Creekside Hotel & Suites, Mombasa Mombasa - Pool - Kids pool - Parking included - Free WiFi 7.8 Good 169 reviews £48 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=22464159&PinnedHotelID=22464159&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17300000/17294200/17294104/0aa92aad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel English Point Marina & Spa Mombasa - Pool - Spa - Kids pool - Parking included 8.2 Very good 359 reviews £114 includes taxes & fees 15 Nov - 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Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 306 reviews £183 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=4016348&PinnedHotelID=4016348&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children - A bar/lounge - A restaurant ### Things to do - Outdoor pool ### Family friendly - In-room cot - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Meeting rooms ### Outdoors - Terrace ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 20.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children - Rollaway bed fee: USD 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Sapphire Mombasa Sapphire Mombasa Hotel Sapphire Hotel Hotel Sapphire Mombasa Hotel Sapphire Hotel Mombasa ## Frequently asked questions ### Does Hotel Sapphire have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel Sapphire? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Sapphire on 2 Nov 2025 start from £55.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Mombasa-Hotels-Hotel-Sapphire.h29993447.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Sapphire pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Sapphire? > Self-parking is free at this property. ### What time is check-in at Hotel Sapphire? > Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Sapphire? > Checkout is at 10 AM. ### Where is Hotel Sapphire located? > Situated in Mombasa, this hotel is steps away from Mombasa Island, Sikh Temple and Shree Cutch Satsang Swaminarayan Temple. Two Tusks and Jain Temple are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Sapphire Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.6 Amenities ### 8.8 Staff & service ### 8.2 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 41 8 - Good 17 6 - Okay 7 4 - Poor 2 2 - Terrible 3 ### 10/10 Excellent #### Getinet Abay 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cooperative staff, comfortable room. A good bar and restaurant. ##### Getinet Abay Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Domenyk 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality. ##### Domenyk Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Miriam 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad ##### Miriam Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Javeed 24 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great hotel Outstanding value with top-notch service. Food was good and the rooms were very clean ##### Javeed Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Frazier 22 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay for visitors. The staff is warm and the service was above average. Everyone is so helpful and kind. ##### Frazier Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### mary 23 Apr 2025 Liked: Staff & service, property conditions & facilities Great ##### mary Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Josephus 4 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will recommend this property ##### Josephus Stayed 1 night in Jan 2024 ### 10/10 Excellent #### ramanlal 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything ##### ramanlal Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Anneke 2 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel Sapphire was a great place to stay. The experience was rather luxurious considering the affordable price. ##### Anneke Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Janilia 4 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful. ##### Janilia ### 10/10 Excellent #### YVONNE 5 Nov 2024 Liked: Amenities Good service ##### YVONNE Stayed 2 nights in Oct 2024 ### 8/10 Good #### Ricky 8 Sept 2023 Liked: Cleanliness, staff & service #### Not bad but nothing to write home about It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us. ##### Ricky Stayed 1 night in Sep 2023 ### 6/10 Okay #### Salima 19 Apr 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Water was too hot for shower. Could not adjust temperature. ##### Salima Stayed 5 nights in Apr 2025 ### 6/10 Okay #### Colin 26 Dec 2023 Liked: Cleanliness Disliked: Staff & service #### Disappointed. This hotel could be so good. After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!! ##### Colin Stayed 1 night in Dec 2023 ### 8/10 Good #### Pilar 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike. ##### Pilar Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Margaret 10 Oct 2025 Liked: Cleanliness Wonderful service and staff ##### Margaret Stayed 1 night in Oct 2025 ### 2/10 Terrible #### catherine 30 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities Too dirty ##### catherine Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Ousmane 30 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There was literally no water in the unit ##### Ousmane Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Russell 19 Aug 2025 Disliked: Amenities I booked through Expedia and Expedia showed that the hotel had a hot tub. I wanted to stay in a hotel with a hot tub in order to relax for my last two days in Nairobi. However, when I arrived at the hotel, they told me that there was no hot tub. They said they could give me a room with a hot tub if I paid additional money, but that is not the same thing as booking a hotel that has a hot tub available for all guests to use in a common area. I contacted Expedia for a refund, but they refused stating that the hotel could’ve offered me a hot tub in my room for an additional expense. I should not have to pay additional for a hot tub after booking my room because there was already an understanding that the hot tub was included in the price, just like using the pool was already an included amenity. Hotels that offer hot tubs and pools have them in common areas for use by guests, and if an additional fee is necessary, that should be stated. I was very disappointed because I specifically chose this hotel to use the hot tub, and it was not available. In addition, the Internet did not work in the hotel during my stay. I still would like a refund because I did not get the services that I paid for when I booked the room. ##### Russell Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Biniam 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff n restaurant ##### Biniam Stayed 1 night in Aug 2025 ### 4/10 Poor #### Jameelah 3 Aug 2025 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, amenities The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place ##### Jameelah Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Foo 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Addressed noise issue very well It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again. ##### Foo Stayed 2 nights in Jul 2025 ### 6/10 Okay #### DARRAN 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel construction was going from 6:30 am to 8pm.The remodeling was very loud banging and the elevator didn't work.We had to walk up/down four flights of stairs.The staff was helpful and courteous. ##### DARRAN Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### K 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superb hotel A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year. ##### K Stayed 1 night in May 2025 ### 8/10 Good #### Danielle 30 May 2025 Liked: Cleanliness I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay. ##### Danielle Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Nomad Beach Resort](https://www.expedia.co.uk/Mombasa-Hotels-The-Sands-At-Nomad.h9827131.Hotel-Information) > > [Hotels in Ormskirk](https://www.expedia.co.uk/Ormskirk-Hotels.d182600.Travel-Guide-Hotels) > > [Generator Berlin Alexanderplatz](https://www.expedia.co.uk/Berlin-Hotels-One80-Hostel-Berlin.h5089349.Hotel-Information) > > [Swahili Beach Resort](https://www.expedia.co.uk/Mombasa-Hotels-Swahili-Beach-Resort.h22177640.Hotel-Information) > > [All-Inclusive Hotels in Santorini](https://www.expedia.co.uk/Santorini-Hotels-All-Inclusive-Hotel.0-0-d177970-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [The Westin Bora Bora Resort & Spa](https://www.expedia.co.uk/Bora-Bora-Hotels-The-Westin-Bora-Bora-Resort-Spa.h450698.Hotel-Information) > > [Papillon Lagoon Reef](https://www.expedia.co.uk/Mombasa-Hotels-Papillon-Lagoon-Reef.h51709482.Hotel-Information) > > [Hotels near Port de Sóller Marina](https://www.expedia.co.uk/Port-De-Soller-Marina-Hotels.0-l6047837-0.Travel-Guide-Filter-Hotels) > > [Hotels in Brussels](https://www.expedia.co.uk/Brussels-Hotels.d178241.Travel-Guide-Hotels) > > [Diani Reef Beach Resort & Spa - Your Beachfront Bliss Awaits](https://www.expedia.co.uk/Mombasa-Hotels-Diani-Reef-Beach-Resort-Spa.h1668560.Hotel-Information) > > [Baobab Beach Resort & Spa](https://www.expedia.co.uk/Mombasa-Hotels-Baobab-Beach-Resort-Spa.h20006119.Hotel-Information) > > [Hotels near Sea Life London Aquarium](https://www.expedia.co.uk/Sea-Life-London-Aquarium-Hotels.0-l6079019-0.Travel-Guide-Filter-Hotels) > > [Diani Sea Resort](https://www.expedia.co.uk/Mombasa-Hotels-Diani-Sea-Resort.h42105133.Hotel-Information) > > [Archer Hotel New York](https://www.expedia.co.uk/New-York-Hotels-Archer-Hotel-New-York.h6763732.Hotel-Information) > > [Skiathos Avaton Hotel](https://www.expedia.co.uk/Skiathos-Hotels-Skiathos-Avaton-Hotel.h40212207.Hotel-Information) > > [Diamonds Leisure Beach & Golf Resort](https://www.expedia.co.uk/Mombasa-Hotels-Leisure-Lodge-Beach-Golf-Resort.h5995637.Hotel-Information) > > [Kinondo Kwetu](https://www.expedia.co.uk/Mombasa-Hotels-Kinondo-Kwetu.h15591963.Hotel-Information) > > [Pinewood Beach Resort and Spa](https://www.expedia.co.uk/Mombasa-Hotels-Pinewood-Beach-Resort-And-Spa.h2466855.Hotel-Information) > > [Southern Palms Beach Resort](https://www.expedia.co.uk/Mombasa-Hotels-Southern-Palms-Beach-Resort.h1969091.Hotel-Information) > > [Leopard Beach Resort & Spa](https://www.expedia.co.uk/Mombasa-Hotels-Leopard-Beach-Resort-Spa.h8207675.Hotel-Information) > > [Chale Island Resort](https://www.expedia.co.uk/Mombasa-Hotels-The-Sands-At-Chale-Island.h9807194.Hotel-Information) ### Flights > [Flights from Dublin (DUB) to Derby (EMA)](https://www.expedia.co.uk/lp/flights/dub/ema/dublin-to-east-midlands) ### Activities > [Things to do in Kingston](https://www.expedia.co.uk/Things-To-Do-In-Kingston.d6057821.Travel-Guide-Activities) ### Packages > [Zadar Holidays](https://www.expedia.co.uk/Zadar.d4154.Holidays-City-Breaks) > > [Ibiza Town](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/1559/Ibiza-Town) > > [Bonifacio Holidays](https://www.expedia.co.uk/Bonifacio.d6035239.Holidays-City-Breaks) > > [Sabah Holidays](https://www.expedia.co.uk/Sabah.d11188.Holidays-City-Breaks) > > [Costa Rica Holidays](https://www.expedia.co.uk/Costa-Rica.d42.Holidays-City-Breaks) ### General > [Visit Coventry City Centre](https://www.expedia.co.uk/Birmingham-Coventry-City-Centre.dx553248635939576713) > > [Visit Corner Brook](https://www.expedia.co.uk/Corner-Brook.dx9579)