"We stayed one night about a week ago and I wasn’t impressed at all, things were broken in the room and multiple counters did not looked wiped down and they stated they upgraded our room. We stayed again on our way home and it was a night and day difference. Room service was able to communicate and left a buzzer to pick up, the room was clean and nothing was broken, staff was friendly. The only thing that could be better is valet, but many reviews state this. I’d prefer to self park so if I leave one small item in the car I can easily just grab it myself. Since it’s all valet it makes you feel rushed to unload and load your car and some of them aren’t the most helpful. Also it would be helpful if the lobby had cash to break. It was awkward asking them for their Venmo or Zelle to tip them. Might just be me, but it took a bit for them to figure it out. Other than that, this stay was a night and day difference. And they even had stuff for my dog ready this time unlike the first time. "