Title: Studio Unit ~ Community Pool ~ Family Friendly Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Studio Unit ~ Community Pool ~ Family Friendly Condo with private pool, a short walk to Miramar Beach ![A heated pool](https://images.trvl-media.com/lodging/46000000/45670000/45667700/45667657/0bfab979.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/46000000/45670000/45667700/45667657/ff16c812.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach nearby](https://images.trvl-media.com/lodging/46000000/45670000/45667700/45667657/6fae9904.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/46000000/45670000/45667700/45667657/w3840h2011x0y0-6b30bf2f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV](https://images.trvl-media.com/lodging/46000000/45670000/45667700/45667657/5d2c6733.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location In the heart of Sandestin Golf and Beach Resort, Luau offers a prime location for your beach trip. This studio suite is perfect for a small family or couple with its king bed, full-sized sleeper sofa and kitchenette equipped with essentials. Relax at the private lagoon-style pool featuring ample lounging space, grotto waterfall and seasonal tiki bar or head to Miramar Beach just minutes away. 7.8 Good ### Entire condo 1 bathroomSleeps 4 ## Popular amenities - Parking available - Air conditioning - Gym - Dryer - Hot tub - Washer ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Studio Unit ~ Community Pool ~ Family Friendly \*\*Luau Exterior Renovation project started in October 2024, with anticipated completion November 2025. (Weather permitting)\*\* Sleeping Arrangements Studio Suite | King Bed, Full Size Sleeper Sofa If you’re looking for a vacation rental in the heart of the SANDESTIN GOLF AND BEACH RESORT®, look no further. At the Luau towers, you’ll find comfortable rentals and ample resort amenities in a prime location offering everything you need for the perfect beach trip! Unit 7011 is a spacious studio with king bed, full-sized sleeper sofa and full bath with tub/shower combo. Sleeping 4 comfortably, this is the perfect spot for a small family or a couple looking for a romantic getaway. This beachside gem has everything you need for your next Miramar Beach trip. The unit’s kitchenette is equipped with a sink, mini-fridge, coffee maker, toaster, and microwave, plus it comes stocked with various utensils. The living area has a flat screen TV and a 2-person dining set. If you’re looking for quiet simplicity on your next trip, this Luau unit is the perfect option for you. The best part of Luau is located downstairs. When you’re ready to catch some rays, head over to the private lagoon style pool. This sunny oasis features ample lounging space, a grotto waterfall, and a seasonal tiki bar! However, the real reason you came to the Gulf is just minutes away. Grab some complimentary beach gear and head over to the sugar-white sands and emeralds water of Miramar Beach. Guest Walk-Through Kitchenette w/Sink, Microwave, Mini-Fridge, Toaster, Utensils & Coffee Maker 2-Person Dining Set King Bed w/End Tables & Lamps Living Area w/Sleeper Sofa Full Bath w/Tub/Shower Combo One Story Studio Unit – Kitchenette, 1 Bed, Living Area Unit Amenities- Kitchenette, Ceiling Fan Community Amenities- Gated Partially Covered Parking Garage, Lagoon Style Pool (Seasonally Heated), Kiddie Pool, Hot Tub, Swim-Under Waterfall, Tiki and Snack Bar (Open Seasonally), Community Grilling and Picnic Area, Elevators, Fitness Center, Luggage Carts, Ice Machine, Laundry Room Resort Amenities- Gated Community, Multiple Pools, Resort Tram, Fitness Center/Spa/Salon, Golf, Tennis, Marina, Shops, Restaurants, Entertainment, Private Beach, Free Parking, Watersports About the Community of Luau Just steps away from the beach is your Miramar Beach vacation destination, the Luau condominium. At the ground level, this property is home to plush landscaping which leads to the lagoon-style pool, kiddie pool, hot tub, swim-under waterfall, a Tiki and snack bar (open seasonally), and community grilling area. The pool deck area offers views of the Gulf of Mexico and its famous sugar-white sand beaches. At the Luau condominium towers, you’ll enjoy additional amenities like gated and partially covered parking, high speed Wi-Fi, a large fitness center overlooking the pool, community laundry facilities, and a spacious lobby area. The majority of the condos in the Luau towers provide panoramic views ranging from the Choctawhatchee Bay to the Gulf of Mexico to the Tops’l Preserve. Amenities such as golf, tennis, biking, boating, water sports & more are available locally at additional costs. Local Favorites MVH guests receive savings with our Local Favorites. Enjoy discounts to restaurants, beach activities, and shopping so you can save while you stay. MVH Beach Closet This property offers a Beach Closet stocked with complimentary beach chairs and an umbrella for use during your stay. MVH Rental Restrictions Please reference the Rental Restrictions and Terms of Use. SANDESTIN® is a federally registered trademark owned by Sandestin Investments, LLC (“SI”). My Vacation Haven, LLC is an independent entity, and is not affiliated with, sponsored by, or associated with SI. Any use or reference to SI or its trademarks is merely to identify a property and not to suggest an affiliation with SI. ## Property amenities ### Beach - Beach nearby ### Pool/Spa - Communal pool - Heated pool - Hot tub - Private pool ### Internet - Available in the condo: Free WiFi ### Parking and transport - Onsite parking options include a garage ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Microwave - Refrigerator - Toaster ### Bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 1 bathroom - Bathtub or shower - Hair dryer - Towels provided ### Living spaces - Living room ### Entertainment - TV with cable/satellite channels ### Outdoor areas - Barbecue grill ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Single level property - Smoke-free property ### Services and conveniences - Iron/ironing board - Meal delivery service ### Location highlights - Near a hospital - Near a zoo - Near an outlet shopping centre - Near the bay - Near the marina - Near the sea ### Things to do - Bicycles - Boat - Golf - Gym - Heated pool - Kayak - Tennis - Water park - Water sports equipment - Basketball nearby - Birdwatching nearby - Cycling nearby - Ecotours nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Ice skating nearby - Jet skiing nearby - Rafting nearby - Sailing nearby - Scuba diving nearby - Snorkelling nearby - Surfing/bodyboarding nearby - Swimming nearby - Water skiing nearby - Water tubing nearby - Windsurfing nearby - Winery tours nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - Bicycles - Property located in a resort ## Similar properties ![Beach nearby](https://images.trvl-media.com/lodging/22000000/21710000/21708100/21708081/1b980a01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio Unit ~ Close to Beach ~ Community Pool Miramar Beach - Pool - Hot tub - Kitchen - Washer 8.6 Excellent 37 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=21708081&PinnedHotelID=21708081&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/80000/77600/77552/014f6a6e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SummerPlace Inn Destin Destin - Pool - Hot tub - Pet-friendly - Parking included 8.4 Very good 1,136 reviews £50 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=77552&PinnedHotelID=77552&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/56000000/55450000/55440200/55440154/7a1727ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gulf Views ~ Studio ~ Resort Pool ~ Spacious Living Area Miramar Beach - Sea view - Pool - Hot tub - Kitchen 9.4 Exceptional 38 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=55440154&PinnedHotelID=55440154&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/103000000/102110000/102106900/102106817/24209630.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fitness Center ~ Private Beach Access ~ Tram Service Included Miramar Beach - Pool - Hot tub - Free WiFi - Air conditioning 9.6 Exceptional 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=102106817&PinnedHotelID=102106817&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/74000000/73740000/73733900/73733822/b16f81e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Destin Destin - Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 1,162 reviews £70 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=73733822&PinnedHotelID=73733822&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1330000/1327400/1327325/5aea4546.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Sandestin Grand Boulevard Miramar Beach - Pool - Hot tub - Kids pool - Parking included 9.2 Wonderful 1,469 reviews £57 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=1327325&PinnedHotelID=1327325&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/67000000/66960000/66956000/66955918/323e7476.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gulf Views ~ Juliet Balcony ~ Resort Pool ~ Family Friendly Miramar Beach - Sea view - Pool - Hot tub - Kitchen 9.0 Wonderful 18 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=66955918&PinnedHotelID=66955918&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/7200/7129/w3840h2555x0y0-be73b7a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Destin Destin - Pool - Breakfast included - Pet-friendly - Kids pool 8.6 Excellent 1,026 reviews £67 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=7129&PinnedHotelID=7129&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/103000000/102020000/102019000/102018960/20705dc4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio 10th floor Gulf and pool views! Look no further! Miramar Beach - Sea view - Pool - Hot tub - Kitchen 9.2 Wonderful 10 reviews £230 includes taxes & fees 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=102018960&PinnedHotelID=102018960&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/58000000/57700000/57694500/57694497/0781b8c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio Unit ~ Gulf View ~ Kitchenette ~ Resort Pool Miramar Beach - Sea view - Pool - Hot tub - Kitchen 8.4 Very good 17 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=57694497&PinnedHotelID=57694497&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Vrbo Property Tram Free Wifi Room For 4 Resort Tram ~ Free WIFI ~ Room for 4! Condo Resort Tram ~ Free WIFI ~ Room for 4! Miramar Beach Resort Tram ~ Free WIFI ~ Room for 4! Condo Miramar Beach 25% for now Until May 1! Resort Tram ~ Free Wifi ~ Room for 4! 2181-178474 ## About the area Located in Miramar Beach, this condo is near the beach. Shoppers can check out HarborWalk Village, while everyone can enjoy the natural beauty of Miramar Beach and Destin Beaches. Big Kahuna's Water and Adventure Park and Sirens at the Beach are also worth visiting. Discover the area's water adventures with jet skiing and scuba diving nearby, or enjoy the great outdoors with hiking and cycling. [Visit our Miramar Beach travel guide](https://www.expedia.co.uk/Miramar-Beach.dx6034995) [View more Condo rentals in Miramar Beach](https://www.expedia.co.uk/Miramar-Beach-Condos.d6034995-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.37184%2C-86.32819&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fMGwE2Ru86aP0AfFs5hN8KKbVqc=) Miramar Beach, FL ### What's nearby - Sirens at the Beach - 11 min walk - 0.6 miles - Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links - 11 min walk - 0.6 miles - Grand Boulevard at Sandestin - 3 min drive - 1.6 miles - Silver Sands Premium Outlets - 4 min drive - 1.8 miles - Baytowne Wharf - 5 min drive - 1.6 miles ### Getting around - Fort Walton Beach, FL (VPS-Northwest Florida Regional) - 38 min drive ### Restaurants - ‪Sandcastles Restaurant and Lounge - ‬5 min walk - ‪Bistrology - ‬4 min drive - ‪Kilwin's In Grand Boulevard - ‬5 min drive - ‪The Beach House @ Sandestin - ‬5 min walk - ‪Marina Bar And Grill - ‬6 min drive ## Frequently asked questions ### Is Studio Unit ~ Community Pool ~ Family Friendly pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Studio Unit ~ Community Pool ~ Family Friendly? > Check-in begins at 4:00 PM. ### What time is check-out at Studio Unit ~ Community Pool ~ Family Friendly? > Checkout is at 10:00 AM. ### Where is Studio Unit ~ Community Pool ~ Family Friendly located? > Situated by the sea, this condo building is within a 15-minute walk of Miramar Beach and Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links. Sirens at the Beach and Choctawhatchee Bay are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Studio Unit ~ Community Pool ~ Family Friendly Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 9.4 Location 10 - Excellent 3 8 - Good 4 6 - Okay 3 4 - Poor 1 2 - Terrible 0 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Maranda G. 13 Jun 2025 #### Great Vacation Getaway Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay. My husband and I stayed for our anniversary. It was really nice and quiet. ##### Maranda G. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### BAHRAM S. 19 May 2023 #### Short vacation ,Staying at Luau I 7011-flr10 -Studio1BA Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: TWo adults in our party. May12-16 2023. Property was clean and comfortable. A halfsize refrigrator, microwave and coffee maker along with a basic set of dishes/silverware in room. Very close to restaurants and shopping centers.Reasonably priced.I would include a bottle of dish washing detergent on site. ##### BAHRAM S. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Lauren P. 31 Jul 2024 #### Limited Luau unit Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Small, very plain unit but enough room for two people. \*Note... No view of beach, only bay and no balcony. No washer and dryer. Mold on shower curtain but room clean. Property management/ booking was excellent. Luau condo complex great. Disappointed with the amount of times we smelt strong weed smell at pool area and in elevator! Definitely would stay at Luau again but not this unit. ##### Lauren P. ### 6/10 Okay #### KRISTEN P. 1 Aug 2022 Liked: Check-in, communication, location Disliked: Cleanliness #### Wonderful location walking distance to beach Condo was not clean. Dirty floor, large stain on blanket and furniture and vents very dusty. I was told it a reclean would be scheduled and it never happened during the week. One elevator broken and ice machine is located in other building. Otherwise facility itself is wonderful. Beautiful pool and walking distance to beach. Parking was easily accessible and all codes worked. Tram pickup short walk from condo and tram pass was left in room as were pool wristbands. Still waiting to see how cleaning issue will be rectified. Hard time paying for condo cleaning when it wasn't clean for is. Luckily bathroom was clean. ##### KRISTEN P. Stayed 5 nights in Jul 2022 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### A guest from Alabama, AL 18 Jun 2024 #### Great weekend escape to the beach Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property was in a great location and the condo was in close proximity to the beach. The unit was clean and in good condition. It had a nice view of the Choctawhatchee Bay as well as the surrounding area of Sandestin property. The AC unit was a bit loud hindering a restful sleep at night but otherwise everything was great. ##### A guest from Alabama, AL ### 6/10 Okay #### Melanie G. 28 Jul 2022 Liked: Cleanliness, check-in, location Disliked: Communication #### Be Prepared The area is beautiful, but the beach in front of the resort is packed. Driving a couple of miles to one of the beautiful State Park beaches is a must if you want a less crowded experience. Upon arrival check in was easy- but the shuttle cards and the discount cards were missing. We learned later that the green wrist bands are all you need for the shuttle- but we never used the shuttle anyway- it's just a short walk to the beach from the Luau Towers. The person in the condo next door was also assigned the same door code as us. The biggest inconvenience which resulted in a huge extra expense was the missing beach gear that was advertised as part of the condo rental. We called several times and no one was able to help us with that. Renting chairs and an umbrella was $75 at the beach club and $50 on other beaches. We were charged a higher rate at the beach club because we booked through a third party so we were not considered guests- just visitors. The elevator for the towers was ridiculous. Only one was working and you had to sometimes wait 10-15 minutes for it. We chose the stairs on several occasions but keep in mind- this room is on the tenth floor. The room was clean and adequate for our needs, but we really decided to book this particular condo because it came with beach gear. We won't be coming back. ##### Melanie G. Stayed 3 nights in Jul 2022 ### 6/10 Okay #### greg l. 2 Sept 2021 Liked: Location Disliked: Check-in, communication #### Unfortunate No where to place bags if arrived early! Rental agency couldn’t get access code straight after approximately 10-15 calls ##### greg l. Stayed 4 nights in Aug 2021 ### 10/10 Excellent #### Brian B., Monroe, LA 17 Jun 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### first time in Destin/Sandestin - good location first time in Destin/Sandestin - good location for Luau - safe and big pool despite the congestion going from Sandestin to Destin ##### Brian B. Stayed 4 nights in Jun 2021 ### 8/10 Good #### Natalia 23 Aug 2020 Liked: Cleanliness, amenities We had a great time! Very safe and pretty place! A lot of fun ! ##### Natalia Stayed 3 nights in Aug 2020 ### 4/10 Poor #### Kim B., Dublin, GA 14 Jul 2020 Liked: Cleanliness, location, listing accuracy Disliked: Check-in, communication #### Highly Disappointed The overall property was fine. The room was very plain but price equivalent. Communication was tough as I like to communicate with one or two people over the course of the reservation. Upon arrival we noticed three signs on the wall stating that there should be cards for transportation, orange bands for the pool and some types of cards for fun/discount opportunities. The orange arm bands were where they were supposed to be on the hook. The cards for transportation and the other cards were not located in the condo. I called the management immediately after arriving and reported the situation with the cards. I was promised that we would have the other cards delivered by the end of the day. The cards were not delivered that day. I called again the next morning and was again told that the cards would be delivered before the end of the day. This time I shared with the management person that I walked with a cane because of a stroke. I needed the transportation card because we had one vehicle and our trip was for my husband to golf and he would have the vehicle each day. We did not receive the cards during the duration of our trip. I did fall upon one occasion while walking to the beach (going down the stairs from the pool). Our other disappointment was the TV carrier. While we are not big TV watchers we did watch late at night or if it was raining. There did not seem to be a cable carrier but more of a streaming situation. The TV had to refresh every 10 minutes and this took 5-7 minutes and would often need to be refreshed by turning off and then back on. I videoed this so I could time it. The channel selection was very poor as well. My final complaint was that I when I received my email to do a review I called the management company prior to completing the review to talk to them about these issues. I felt as if I was treated curtly and as if I was trying to get something out of my complaint. When I talked about ADA regulations the young lady asked me what that meant. I explained the Americans with Disabilities Act to her and her reply was "okay". A manager called me and I explained that I didn't want to hurt anyone's business but I had some real issues with our visit. She wanted me to let her check on things and called me back and said they would credit my account $50. I said that it was not about the money...it was about not doing things right and taking care of guests. ##### Kim B. Stayed 5 nights in Jun 2020 ### 10/10 Excellent #### Bridget M. 28 Mar 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Luau Love Sandestin and this was a great condo. Sadly world events cut the trip short. We will be back! ##### Bridget M. 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