Mirador Sur Holidays from £1,180

The room was really clean and spacious, the pools were big and deep and the water was clean (and didn't smell like chlorine, wich is a bonus), the food and drinks could have been better, but what took the cake was the staff! The customer service was amazing, they made sure we were always comfortable and had everything we needed, they were so funny and understandable, they made my week! Already planning to come back on october with more family members!

Everything was wonderful. The room, location, staff, and food.

I would like to say the staff was very nice and pleasant. My outside view was very nice from my room. Room service was great, they made sure everything was restocked daily. I did have some hiccups such as the hot water does not get hot and my t.v. wasn't working but they came out to fix it. I did have to kill a bug of some sort and the door panel at the bottom was half off.

The room is spacious and the lobby is pretty. The location has an amazing night time view from the terrace. The buffet was ok and the Dominican restaurant was very good. They don’t have water bottles at the restaurants or buffet so you have to bring your own either you buy bottles from outside or bring the ones included in your room fridge. The resort itself has no activities aside from the pool, the beach and a nightly show on the terrace. The shows are loud and you will hear the music really loud in your room until about 11:30pm the pool water is not heated and the hot tub basically has cold water in it too. The beach is public and the water was so dirty. Floating food, cans and bottles among other things. Our toilet had to get repaired because it would not flush, the soap bottle glued to the wall fell off with one pump and the safe deposit box did not want to lock. The shower door is useless and water falls all over the floor. Overall it was just ok and I would not stay here again.

For the price I have no complaints with my stay. The staff were awesome. They helped us with every request we had. Graccie House was on a quiet street yet close to anything you could need. A 5 minute walk to the Malecon where we found some excellent restaurants. I would stay here again.