Exterior

Reviews of Candlewood Suites Eagan Arpt South - Mall Area, an IHG Hotel

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 296 out of 516 reviews" "
Rating 8 - Good. 153 out of 516 reviews" "
Rating 6 - Okay. 38 out of 516 reviews" "
Rating 4 - Poor. 19 out of 516 reviews" "
Rating 2 - Terrible. 10 out of 516 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Davenport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff checked us in early even though she had to move some things around to accommodate us. The suite is large and comfortable, though aging, with duct tape holding some of the baseboard in place for example. The small kitchen would be a nice benefit if we werestaying longer.
Stayed 1 night in May 2024
Response from Paras on 15 May 2024
We're delighted to have accommodated your early check-in and that you found our suite spacious and comfortable. Your feedback regarding the aging aspects, such as the duct tape on the baseboard, is duly noted, and we apologize for any inconvenience caused. We appreciate your understanding and patience. Should your travels bring you back our way, we'd love the opportunity to host you again and provide an even more enjoyable experience.

10/10 Excellent

Tracy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Staff was great! Friendly and helpful!
Stayed 2 nights in Apr 2024
Response from Paras on 8 May 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that our front desk staff left such a positive impression on you. Providing friendly and helpful service is at the core of what we do, and we're glad that it made your stay even better. We hope to welcome you back again soon!

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms. Professional staff
Stayed 1 night in Apr 2024
Response from Paras on 8 May 2024
We're delighted to hear that you found our rooms to be clean and spacious! Providing a comfortable and welcoming environment is our priority, and we're thrilled that you enjoyed your stay with us. Our staff strives to uphold professionalism and provide exceptional service, so it's wonderful to hear that they made a positive impression on you. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

8/10 Good

Cathryn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were on the 2nd floor and heard pipes clamoring loudly several times. Beds were way too firm and there needs to be more signage for pool hours.
Stayed 1 night in Apr 2024
Response from Paras Savalia on 18 Apr 2024
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the noise from the pipes, the firmness of the beds, and the lack of signage for pool hours. We'll address these issues promptly to ensure a more comfortable stay for our guests in the future.

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, nearby food options.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 16 Apr 2024
Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel clean, our staff friendly, and appreciated the nearby food options. Providing a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Chantal

Stayed 5 nights in Mar 2024
Response from Paras on 8 May 2024
Thank you for choosing to stay with us and for your positive feedback!

6/10 Okay

Merideth, Carterville

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Our room was by the laundry room so it was noisy all night. Pool area never had towels. Pool area needed to be cleaned
Stayed 2 nights in Mar 2024
Response from Manager on 2 Apr 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Providing a comfortable and enjoyable experience for all our guests is our top priority, and we regret that we fell short of your expectations in several areas. We truly appreciate your feedback as it helps us identify areas for improvement and take corrective actions. We hope that you will give us another opportunity to provide you with the exceptional experience that you deserve on your next visit.

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and had all of the necessities that we needed.
Stayed 2 nights in Mar 2024
Response from Manager on 2 Apr 2024
Thank you for your kind words! We're delighted to hear that you found our room clean and well-equipped with everything you needed. We strive to provide a comfortable and enjoyable experience for all our guests. We hope to have the pleasure of welcoming you back in the future!

8/10 Good

Janis

Stayed 1 night in Mar 2024
Response from Hotel Manager on 16 Apr 2024
Thank you for your feedback! We're glad you enjoyed your stay at Candlewood Suites Eagan. If there's anything specific we can do to make your next stay even better, please let us know. We look forward to welcoming you back!

10/10 Excellent

Kristann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautifully done and the bed was so comfortable. It will be my go to hotel in the cities from now on!
Response from Manager on 2 Apr 2024
Thank you for your glowing review! We're thrilled to hear that you found our room beautifully done and the bed exceptionally comfortable. It means a lot to us that you've chosen us as your go-to hotel in the cities. We look forward to welcoming you back and providing you with more memorable stays in the future!

10/10 Excellent

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pool area stayed open until midnight, good for those who check's in late and just wanna chill in the Hot Tub or even take a swim.
Stayed 2 nights in Mar 2024
Response from Manager on 2 Apr 2024
Thank you for sharing your experience! We're delighted to hear that you appreciated our pool area staying open until midnight, providing convenience for late check-ins to unwind in the hot tub or take a relaxing swim. We aim to make our amenities accessible and enjoyable for all our guests. We look forward to welcoming you back for another relaxing stay!

10/10 Excellent

Lee

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable priced. We had one with a full kitchen and it was very convenient and affordable! Super friendly staff.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 2 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you found our accommodations very reasonably priced and convenient, especially with the full kitchen option. We're glad you enjoyed the affordability and convenience of our amenities. Additionally, we appreciate your kind words about our super friendly staff. Providing excellent service is always our priority, and we're thrilled to hear that our team made your stay enjoyable. We look forward to welcoming you back for another pleasant experience in the future.

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with ample storage. Odd smell that I did not care for in our room. Great pool, hot tub and work out room! Great for pets!
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 2 Apr 2024
Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our excellent room with ample storage, as well as our great pool, hot tub, and workout room. However, we apologize for any inconvenience caused by the odd smell in your room. We will investigate this matter further to ensure a comfortable stay for all our guests. We're also glad to know that our pet-friendly accommodations met your needs. We appreciate your valuable feedback and hope to welcome you back for another enjoyable stay in the future.

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 2 Apr 2024
Thank you for choosing to stay with us and for your positive feedback!

10/10 Excellent

Sadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

John

Travelled with family
Disliked: Amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Afridi

Liked: Amenities
I’m very nice and clean
Stayed 7 nights in Dec 2023

10/10 Excellent

Afridi

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

cassidy

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and staff was very accommodating! It was very convenient to get to our concert and many local options to dine.
Response from Manager on 2 Apr 2024
Thank you for sharing your experience with us! We're delighted to hear that our staff was accommodating when you arrived early, and we're glad we could make your check-in process convenient. It's great to know that our location was convenient for attending your concert and exploring local dining options. We appreciate your feedback and look forward to welcoming you back for another convenient and enjoyable stay in the future.

10/10 Excellent

Kristin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable here. The two bedroom suite was great for our family of 7. There are washers and dryers available for free, which was a huge bonus as a mom of little kids! We were very happy here.
Stayed 3 nights in Nov 2023
Response from Katheryn, Director of Sales on 1 Dec 2023
Dear Kristin, We truly appreciate your positive review of your recent hotel stay. It brings us immense joy to know you enjoyed your experience. Thank you for choosing us, and we look forward to welcoming you and your family again in the future!

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what I needed in a hotel
Great location. Good amenities. Comfy bed.
Stayed 4 nights in Nov 2023
Response from Paras Savalia on 17 Nov 2023
Thank you for your positive feedback! We're delighted you enjoyed our convenient location, amenities, and comfortable beds. We hope to welcome you back again soon

10/10 Excellent

Callie

Stayed 1 night in Oct 2023
Response from Katheryn on 13 Nov 2023
Thank you so much for taking time out to provide feedback on your recent stay. We are thrilled to hear about your positive experience at Candlewood Suites. Your feedback means the world to us, and we look forward to welcoming you back soon. Warm regards, The Candlewood Suites Team

6/10 Okay

Kevin

Travelled with family
Family get together weekend stay
The location was very convenient for us and there are several common sites near by which also helps. The hotel itself was ok. The room was clean enough and basic. The room door handle didn’t work well so that was always a pain. The elevator also worked about half the time and we did need to get assistance from the front desk. Half of the lights in the parking lot were not working so we’re tried to park in the more well lit area. Overall it was a functional place to sleep and shower. We’ll probably spend a little more money in the future in this area for a better experience.
Stayed 2 nights in Oct 2023
Response from Paras S on 10 Oct 2023
Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that the location was convenient for your needs and that there were nearby attractions. However, we apologize for the issues you encountered during your stay, including the room door handle and elevator problems, as well as the parking lot lighting.We take your feedback seriously and will address these maintenance and service issues to improve the overall guest experience. We understand your preference for a better experience and hope that you will consider staying with us again in the future, as we strive to make necessary improvements to provide a more comfortable and enjoyable stay. Your comments are valuable to us in making these enhancements. Thank you for your understanding.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Toilet overflowed but staff was there right away to take care of it. Key wouldn't work for outside doors but excellent place to stay.
Stayed 1 night in Sep 2023
Response from Paras on 10 Oct 2023
We're pleased to hear that you had a positive experience with our staff during your stay. It's unfortunate that there were some minor issues, such as the toilet overflowing and key card problems, but we're glad to know that our team was prompt in addressing the situation.Your feedback is valuable, and we will work to ensure that any technical or maintenance issues are addressed promptly in the future. We appreciate your kind words and hope to provide an even more seamless and comfortable stay on your next visit. Thank you for choosing to stay with Candlewood Suites Eagan.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady at the check-in desk was super friendly and efficient. Nice hotel. Room was clean. Outdoor areas very relaxing.
Stayed 1 night in Sep 2023
Response from Paras on 10 Oct 2023
ChatGPTThank you so much for your kind words and positive feedback about your recent stay at our hotel. We're thrilled to hear that you had a great experience with our friendly and efficient check-in staff and that you found the hotel and your room to be clean. It's also wonderful to know that you enjoyed the relaxing outdoor areas.Your feedback is much appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing our hotel!

10/10 Excellent

Candy

Stayed 1 night in Sep 2023
Response from Paras on 10 Oct 2023
Thank you for taking the time to leave a 5-star review for our hotel. We greatly appreciate your positive rating and support.We look forward to hosting you again and providing another exceptional experience during your next stay.

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the one bedroom apt. It was perfect for our stay in MN. Will definitely stay there again!
Stayed 7 nights in Sep 2023
Response from Paras on 10 Oct 2023
We're delighted to hear that you loved your one-bedroom apartment during your stay in Minnesota! It's wonderful to know that it was a perfect fit for your needs, and we're excited that you're considering staying with us again in the future. We can't wait to welcome you back for another great experience. Thank you for your kind words and for choosing to stay with Candlewood Suites Eagan!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall solid experience, room was clean and nice, they have some work going on in lobby but it didn't impact our stay at all, parking was easy, easy access to freeway
Stayed 7 nights in Aug 2023
Response from Paras on 10 Oct 2023
Thank you for sharing your experience with us. We're pleased to hear that you had an overall solid stay and that you found your room to be clean and nice. We appreciate your understanding regarding the ongoing work in the lobby and are glad to know it didn't impact your stay. It's also great that you found parking to be easy and enjoyed the convenient access to the freeway.We look forward to hosting you again in the future and providing you with an even more enjoyable experience. Thank you for choosing to stay with Candlewood Suites Eagan!

8/10 Good

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great "home away from home" feel. Great living space for the price- could do better in stocking the kitchen.
Stayed 2 nights in Sep 2023
Response from Paras on 10 Oct 2023
We're thrilled to hear that you had a "home away from home" experience during your stay with us. Your feedback is appreciated, and we're glad to know that you found the living space to be of great value for the price.Regarding the kitchen, we'll certainly take your input into account and work on improving the stocking of kitchen supplies to better meet our guests' needs. We're committed to making your future stays even more comfortable and enjoyable. Thank you for choosing Candlewood Suites Eagan, and we look forward to hosting you again.

10/10 Excellent

Alyssa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Amenities
Nice room. Friendly and helpful staff.
Stayed 5 nights in Aug 2023

4/10 Poor

Dawndi

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was extremely dirty in the general area. The pool was disgusting and we were unable to use it the entire weekend. Outside exit door was dirty with junk everywhere
Stayed 2 nights in Aug 2023
Response from Paras on 10 Oct 2023
We're truly sorry to hear about the cleanliness issues you encountered during your stay. Your feedback is invaluable, and we take it very seriously. We apologize for the condition of the general areas, the pool, and the outside exit door.Rest assured that we will address these concerns promptly and work to ensure that such issues do not recur in the future. Your satisfaction is important to us, and we appreciate your input, as it helps us make the necessary improvements.We hope you might consider giving us another opportunity to provide you with a much more positive experience in the future. Thank you for choosing to stay with us.

2/10 Terrible

David

Travelled with family
Disliked: Staff & service, property conditions & facilities
Unsatisfactory!!
Not pleased with the stay at this facility. The elevator was busted, the Hot Tub was not in use. The cards to get into our room needed to be swapped out twice. There was no breakfast at all, and their coffee maker was out of use!! Very displeased with the cost and services rendered!!
Stayed 1 night in Aug 2023
Response from Paras on 10 Oct 2023
We apologize for the inconveniences you experienced during your stay at our facility. It's disheartening to hear about the issues you encountered, including the elevator, hot tub, card key problems, the absence of breakfast, and the out-of-service coffee maker. This is certainly not the level of service we aim to provide, and we understand your dissatisfaction.Rest assured that we take your feedback seriously, and we will address these concerns to ensure a better experience for our guests in the future. We appreciate your input, and we hope you might consider giving us another chance to provide a more pleasant stay that aligns with our standards. Your satisfaction is important to us, and we'll work to make the necessary improvements. Thank you for your feedback.

10/10 Excellent

Jeremiah, Medford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Room was clean and nice.
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Just ok.
The rooms were good except on didnt have the bedding on the pullout or anywhere in the room to put it on ourselves. The pool was nice but you could feel dirt piles along the edges. The hot tub wasnt working. All around the stay was just ok.
Stayed 2 nights in Aug 2023

10/10 Excellent

Naemi

Stayed 1 night in Aug 2023

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing was the hot tub was not working
Stayed 5 nights in Aug 2023

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
The halls were dirty, they took over an hour and a half to get my room ready. And my room had a mouse running around in it. I was on first floor and all rooms have a one inch gap under main door, that means all rooms probably have mice on first floor. Utterly disgusting place.
Stayed 1 night in Aug 2023
Response from Katheryn, Director of Sales on 10 Aug 2023
Thank you for taking the time to share your feedback with us. We are genuinely sorry for the disappointing experience you encountered during your recent stay. Your comments regarding the cleanliness of the halls, the presence of a mouse in your room and the gap on the door are deeply concerning. Please accept our sincerest apologies for these shortcomings, as they do not reflect the high standards we strive to maintain. We have already taken immediate action to address these issues, including a thorough inspection of our facilities, pest control measures, and maintenance checks to fix any gaps in the doors. We value your input and are committed to making the necessary improvements to ensure that this does not happen again. We would love the opportunity to make it up to you. If you would be willing to give us another chance, we would be delighted to offer you a special discount on your next visit. Once again, we apologize for the inconveniences you experienced and appreciate your understanding. Your satisfaction is our top priority, and we hope to have the privilege of welcoming you back in the future. Warm regards, Katheryn Zoll Director of Sales

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful every time we needed something. Rooms were clean and the pool was nice. One thing to note is that since they were remodeled after becoming Candlewood, the queen studio suites no longer have the sofa bed. So... if you see that on the website, they no longer have it. I can't speak for the other rooms, but that is what the manager said about the queen studio suites. He gave us lots of extra blankets and pillows. The suite was nice and had a couple of pots and pans as well as dishware and silverware. We used the stove one night and it worked well. I really recommend this place and would certainly stay there again.
Stayed 6 nights in Jul 2023
Response from Katheryn, Director of Sales on 10 Aug 2023
Dear Laura, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay at our hotel. Your kind words about our service, amenities, and overall atmosphere mean a lot to us. We truly appreciate your feedback, and we want to address the concern you mentioned with the studios. We apologize for any confusion or inconvenience caused by what you saw online. We recently completed our photoshoot so the website will be updated soon to ensure that accurate information is provided to our guests in the future. Your feedback helps us improve and enhance our guest experience, and we are committed to maintaining and highest standards. We hope to have the pleasure of hosting you again on your next visit, and we assure you that we will do our best to ensure your expectations are met. Thank you once again for choosing our hotel, and we look forward to welcoming you back soon! Warm regards, Katheryn Director of Sales

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good, not great. Not as good as it could be.
Pros: Mostly good service and staff. Room amenities operated well. Cons: Amenities in room were not well stocked. Excessive noise in lobby late at night that could be heard in hotel. Staff did not care of it.
Stayed 5 nights in Jul 2023
Response from Katheryn, Director of Sales on 10 Aug 2023
Dear valued guest, Thank you for sharing your feedback regarding your recent stay with us. We apologize for the lack of inconveniences you experienced due to noise and lack of room supplies. Your satisfaction is important to us, and we take your comments seriously as they help us improve our services. We regret that the noise disrupted your stay. We are committed to providing a peaceful environment for all of our guests and we will take steps to address this issue to ensure more restful experience for future stays. We do have quite time rules set in place and if others are not abiding by that, they will be addressed. Regarding the lack of room supplies, we apologize for any oversight on our part. Our housekeeping team should have ensured that your room was well-stocked with all the necessary items. We will review our processes to prevent such instance from happening in the future. Your feedback is invaluable, and we would like to make it up to you. If you decide to give us another chance, we would be pleased to offer you complimentary upgrade or a special discount on your next stay. (Based upon availability) Please feel free to contact us directly to arrange this. Once again, we apologize for falling short of your expectations and appreciate your understanding. We hope you will consider staying with us again and allow us the opportunity to provide you with an improved experience. Warm regards, Katheryn Director of Sales

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Springhill suites was easy to get to, parking was easy, fabulous amenities and breakfast. The room was impeccable and the two tvs were great .. Super friendly!
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
There was a very loud intermittent noise from some machine in the locked closet in the bedroom-disrupted everyone’s sleep
Stayed 1 night in Jul 2023

6/10 Okay

Terri

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Terrible Customer Service
Upon arrival we were told that the hot tub was down, they would call the next day to get someone to fix it, it was never fixed during the stay, the GM gave points to our IHG account for inconvenience, when we arrived to our room we noticed that the bed was small and realized that it was a queen and not a king that we payed for, contacted the GM about this and his statement was that the REGULAR GUEST comes first before 3rd party reservations. This should not be a acceptable response provided to any guest, and they were sold out so it was nothing he could do, we could just check out without penalty, we had an event to get to so we stayed and looked to figure it out later, on this stay we were placed in a handicap room, and our main door had to constantly be jiggled and worked on by my son otherwise you could just push the door open and walk in, ice machine in the fridge did not work so the staff had to bring up ice from the employee break room. I have stayed at plenty of Candlewood Suites over the years but I have never had a manager insinuate that my money was not good enough because I booked through a 3rd party, also when I asked a employee what the price difference was between a king and queen room was he said between 12.00 - 15.00 bucks per day, I told him why I inquired about that and his response was oh its not that much no big deal. What a great group of people working at this establishment.
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
This was our first time here, we had both of our dogs on this trip. The staff were extremally helpful and kind, the rooms were nice and clean. We have another trip scheduled, I would recommend Candlewood Suites.
Stayed 5 nights in Jun 2023

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent suite. Very clean. Would have been nice to have vending/ice machines, and maybe a breakfast option
Stayed 3 nights in Jun 2023

8/10 Good

Cheryl A.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Katheryn, Director of Sales on 19 Jun 2023
Thank you for taking time to rate us. We would like to know any area of improvement you feel we need to work on.