Room, 1 Queen Bed, Non Smoking (Promotional) | Premium bedding, down duvets, pillow-top beds, desk

Reviews of Comfort Inn Mount Pleasant – Racine

2.5 out of 5
Comfort Inn Mount Pleasant – Racine
1150 Oakes Road, Racine, WI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 247 out of 336 reviews" "
Rating 8 - Good. 67 out of 336 reviews" "
Rating 6 - Okay. 11 out of 336 reviews" "
Rating 4 - Poor. 4 out of 336 reviews" "
Rating 2 - Terrible. 7 out of 336 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHERYL

Liked: Staff & service, property conditions & facilities
This property is generally clean and inviting.
Stayed 3 nights in May 2024
Response from Harry on 10 May 2024
Dear Cheryl, Thank you for your perfect score! We're overjoyed to see that you had a fantastic experience during your stay with us. Your positive feedback encourages and motivates our team to continue delivering exceptional service and experiences to all our guests. Should your travels bring you back to the area, we would be absolutely delighted to have the opportunity to host you again.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2024
Response from Harry on 7 May 2024
Dear Donald, We're delighted to hear that your experience matched your expectations and that you had a positive stay with us. We can't wait to welcome you back for another great stay. Thank you for choosing us!

10/10 Excellent

Ariany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice
Stayed 3 nights in Apr 2024
Response from Harry on 4 May 2024
Dear Ariany, Thank you so much for appreciating our efforts as-always!!See you soon!!

10/10 Excellent

JERMAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 1 night in Apr 2024
Response from Harry on 30 Apr 2024
Dear Jermaine, Thank you for choosing our hotel for your recent stay and for taking the time to leave a review. We appreciate your feedback. .We hope to have the pleasure of welcoming you back in the future and thank you for choosing our hotel as your preferred accommodation.

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Politeness of the staff. even though they were booked full it was very quiet. Breakfast was modest and hot.
Stayed 1 night in Apr 2024
Response from Harry on 30 Apr 2024
Dear Frank, Thank you for choosing us for your stay. Please accept our sincere apologies for not exceeding your expectations during your stay with us. Your feedback is very important to us, so please do provide us with the valuable feedback in the area we need improvement. We are looking forward to accommodate you to provide the superior guest experience on your next stay with us.

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family enjoyed our stay! Staff was very friendly and helpful! Will come again!
Stayed 3 nights in Apr 2024
Response from Harry on 28 Apr 2024
Dear Lester, Thank you for your positive feedback! We are glad to hear that you had a pleasant experience during your stay with us. We look forward to provide you with a superior guest experience on your next stay!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was real kind and friendly!
Stayed 1 night in Apr 2024
Response from Jay on 21 Apr 2024
Dear Alex, Thank you so much for taking your time to review your stay with us. We are extremely happy to know that our staff was well attentive and friendly upon check-in we appreciate you for acknowledging our efforts!! We are looking forward to provide you another superior guest experience on your next stay with us!!

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet area. Comfortable beds. Very friendly staff. Clean everywhere.
Stayed 2 nights in Apr 2024
Response from Jay on 20 Apr 2024
Dear Jerry, Thank you for your positive feedback! We are thrilled to hear that you had a great experience during your stay with us. Our team takes pride in providing excellent service and ensuring our guests have a wonderful time. We look forward to welcoming you back in the future. If there is anything else we can assist you with, please feel free to reach out to us.

10/10 Excellent

Kelli, Orient

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with our accommodations and the location.
Stayed 3 nights in Apr 2024
Response from Harry on 14 Apr 2024
Dear Kelli, We're glad to hear that you enjoyed your stay and found our hotel to be clean and modern. Providing a pleasant and up-to-date environment for our guests is important to us, and we're pleased that we could meet your expectations in this regard. Your satisfaction is important to us, and we'll continue to provide excellent service and modern amenities to our valued guests like you. Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay. See you again soon!

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with good breakfast
Response from Harry on 14 Apr 2024
Dear Samuel,Thank you for your positive feedback! We are thrilled to hear that you had a great experience during your stay with us. Our team takes pride in providing excellent service and ensuring our guests have a wonderful time. We look forward to welcoming you back in the future. If there is anything else we can assist you with, please feel free to reach out to us.

10/10 Excellent

Joanne

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Nice rooms that are recently refreshed..nice breakfast too
Stayed 1 night in Apr 2024
Response from Jay on 8 Apr 2024
Dear Joanne, Thank you for your positive feedback! We look forward to welcoming you back in the future. If there is anything else we can assist you with, please feel free to reach out to us.

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jay on 8 Apr 2024
Dear Tonya, We're thrilled to know that you had a great experience and that you plan to return in the future. We look forward to welcoming you back and providing you with another enjoyable stay.

8/10 Good

Edric John Cruz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and it seems to be recently renovated. Also, the property was easy to find. However, there is no automatic room cleaning for two-night stays and no hair dryer. Also, some staff seemed to be too busy on their smartphones.
Stayed 2 nights in Apr 2024
Response from Jay on 6 Apr 2024
Dear Edric,Thank you for your positive feedback! We are thrilled to hear that you had a great experience during your stay with us. Our team takes pride in providing excellent service and ensuring our guests have a wonderful time. Please accept our sincere apologies if you feel inattentive. We look forward to welcoming you back in the future. If there is anything else we can assist you with, please feel free to reach out to us

10/10 Excellent

Cora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of Elevator, Lobby & Room. Free Breakfast choices
Stayed 3 nights in Mar 2024
Response from Jay on 6 Apr 2024
Dear Cora,We're thrilled to know that you had a great experience and that you plan to return in the future. We look forward to welcoming you back and providing you with another enjoyable stay.

10/10 Excellent

Domanique, Racine

Rooms could’ve been cleaner. Floor was dirty food ect and smelled like wet towels
Stayed 1 night in Apr 2024
Response from Jay on 6 Apr 2024
Dear Domanique,Thank you for your positive feedback! We look forward to welcoming you back in the future. If there is anything else we can assist you with, please feel free to reach out to us

10/10 Excellent

thomas, kohler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean grounds, polite a good value
Stayed 1 night in Apr 2024
Response from Jay on 6 Apr 2024
Dear Thomas,We're glad to hear that you enjoyed your stay and found our hotel to be clean and modern. Providing a pleasant and up-to-date environment for our guests is important to us, and we're pleased that we could meet your expectations in this regard. Your satisfaction is important to us, and we'll continue to provide excellent service and modern amenities to our valued guests like you. Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay. See you again soon!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jay on 25 Mar 2024
Dear Dan,Thank you for providing us with an excellent review rating. We are glad to hear about your pleasant experience. We hope to have the pleasure of welcoming you back in the future and thank you for choosing our hotel as your preferred accommodation

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and inviting. Being adisabled room, shower was not accessible.
Stayed 1 night in Mar 2024
Response from Jay on 17 Mar 2024
Dear Brenda,Thank you for your positive feedback! We are glad to hear that you had a pleasant experience during your stay with us. We look forward to provide you with a superior guest experience on your next stay!

10/10 Excellent

Mike

Stayed 2 nights in Mar 2024
Response from Jay on 17 Mar 2024
Dear Mike, Thank you for your perfect score! We're overjoyed to see that you had a fantastic experience during your stay with us. Your positive feedback encourages and motivates our team to continue delivering exceptional service and experiences to all our guests. Should your travels bring you back to the area, we would be absolutely delighted to have the opportunity to host you again.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jay on 17 Mar 2024
Dear Melissa,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words and are thrilled to hear that you had a great experience. We look forward to welcoming you back for another great experience in the future.

10/10 Excellent

Anissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2024
Response from Jay on 17 Mar 2024
Dear Anissa,We're delighted to hear that you enjoyed your stay with us! Our commitment to cleanliness and excellent customer service is a top priority. Thank you for choosing us, and we hope to welcome you back in the future!

10/10 Excellent

Ercan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2024
Response from Jay on 5 Mar 2024
Dear Ercan,Thank you for providing us with an excellent review rating. We are glad to hear about your pleasant experience. We hope to have the pleasure of welcoming you back in the future and thank you for choosing our hotel as your preferred accommodation.

8/10 Good

Asha

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff were friendly, the room was nice. But the toilet had something smeared on the seat that I had to wipe off before using it. An extra blanket in the room would be great, the covers weren't very think. I put on a sweater instead of calling reception and waiting for one when it was that late and I was half asleep.
Stayed 1 night in Feb 2024
Response from Jay on 5 Mar 2024
Dear Asha,Please accept our sincere apologies for the inconvenience it may caused during your stay. We will share this concern with our staff members and lookin forward to provide you superior guest experience on your next stay with us.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean,freindly and a hot good breakfast
Stayed 4 nights in Feb 2024
Response from Jay on 20 Feb 2024
Dear Ronald,We're delighted to hear that you enjoyed your stay with us! We appreciate your kind words for our staff. Our commitment to cleanliness and excellent customer service is a top priority. Thank you for choosing us, and we hope to welcome you back in the future!

10/10 Excellent

Madeline Robles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jay on 20 Feb 2024
Dear Madeline,Thank you for your positive feedback! We are thrilled to hear that you had a great experience during your stay with us. Our team takes pride in providing excellent service and ensuring our guests have a wonderful time. We look forward to welcoming you back in the future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk (young man) working the night we stayed was fantastic! He was friendly, attentive, and made sure our stay was fantastic. The breakfast in the morning is very nice. The rooms are clean, a nice size, and the fridge, microwave, and coffee-maker are nice touches. More light in the room would be nice (it's a little dim even with all lights on) but this is a minor thing. Thank you!
Stayed 1 night in Feb 2024
Response from Jay on 20 Feb 2024
Dear Jennifer,Thank you so much for taking your time to review your stay with us. We are extremely happy to know that our staff was well attentive and friendly upon check-in we appreciate you for acknowledging our efforts!! We are looking forward to provide you another superior guest experience on your next stay with us!!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jay on 6 Feb 2024
Dear Guest,Thank you so much for taking your time to review your stay. Please reach out to us if you have specific request about your accommodation needs and we would love to take care of that. We are looking forward to provide you with another superior guest experience on your next visit.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jay on 5 Feb 2024
Dear Michelle,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Very clean and comfy.
Stayed 1 night in Jan 2024
Response from Jay on 3 Feb 2024
Dear Amy,Thank you for taking the time to share your feedback with us. We strive to provide exceptional service to all our guests. We appreciate your compliments on the cleanliness of our property. We hope to have the opportunity to welcome you back and provide a more enjoyable experience.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice.
Stayed 1 night in Jan 2024
Response from Jay on 3 Feb 2024
Dear Jeff,Thank you for your positive feedback! We are glad to hear that you had a pleasant experience during your stay with us. We look forward to provide you with a superior guest experience on your next stay to earn 5/5 from you!!

8/10 Good

Diego

Stayed 2 nights in Jan 2024
Response from Jay on 25 Mar 2024
Dear Diego,Thank you for choosing us for your stay. Please accept our sincere apologies for not exceeding your expectations during your stay with us. Your feedback is very important to us, so please do provide us with the valuable feedback in the area we need improvement. We are looking forward to accommodate you to provide the superior guest experience on your next stay with us.

6/10 Okay

Wendy

Stayed 2 nights in Jan 2024
Response from Jay on 25 Mar 2024
Dear Wendy,Thank you for choosing us for your stay. Please accept our sincere apologies for not exceeding your expectations during your stay with us. Your feedback is very important to us, so please do provide us with the valuable feedback in the area we need improvement. We are looking forward to accommodate you to provide the superior guest experience on your next stay with us.

10/10 Excellent

Kim

Stayed 1 night in Jan 2024
Response from Jay on 3 Feb 2024
Dear Kim,Thank you for providing us with an excellent review rating. We are glad to hear about your pleasant experience. We hope to have the pleasure of welcoming you back in the future and thank you for choosing our hotel as your preferred accommodation.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because of our deal on this hotel, I was not expecting what we received…quality and cleanliness. We will stay here in a heartbeat again. Very clean throughout the hotel. Ambient lighting above the beds greeted us; was a warm fuzzy. Breakfast consisted of hot and cold food items. All was spotless in the dining area. Could not ask for more. We stay in lots of hotels throughout the country and this was an unexpected wonderful stay. Thank you!
Stayed 1 night in Jan 2024
Response from Jay on 3 Feb 2024
Dear Deborah,It's truly heartening to know that the Comfort Inn has become your preferred choice in Racine. We greatly appreciate your loyalty and the trust you've placed in our services. Your feedback helps us continue providing the best possible stay for you and our other valued guests. Looking forward to welcoming you back on your next visit!

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jay on 3 Feb 2024
Dear Rose,Thank you for providing us with an excellent review rating. We are glad to hear about your pleasant experience. We hope to have the pleasure of welcoming you back in the future and thank you for choosing our hotel as your preferred accommodation.

2/10 Terrible

Elizabeth

Other fish in the sea.
There was a terrible blizzard so we did not travel. I called to try to reschedule but they would not change my date or refund my amount. It’s a disappointment as we used to stay at this hotel regularly when going to the Racine area to see grandma. We won’t be staying here again. I hope my $78 was worth the complete loss of my business.
Stayed 1 night in Jan 2024
Response from Jay on 3 Feb 2024
Dear Elizabeth,Please accept our sincere apologies for the reservation issues with hotel partner. However hotel do-not have authority to cancel prepaid reservation unless get a request from third party where you booked and paid. I hope you understand how this pre-paid, non refundable reservation which you booked works. Hopefully we will earn your future business and clear this confusion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jay on 3 Feb 2024
Dear Guest,Thank you for providing us with an excellent review rating. We are glad to hear about your pleasant experience. We hope to have the pleasure of welcoming you back in the future and thank you for choosing our hotel as your preferred accommodation.

10/10 Excellent

Gary

Travelled with partner
Nicest comfort inn that I stay at for several years
Stayed 1 night in Jan 2024
Response from Jay on 3 Feb 2024
Dear Gary, Thank you for your perfect score! We're overjoyed to see that you had a fantastic experience during your stay with us. Your positive feedback encourages and motivates our team to continue delivering exceptional service and experiences to all our guests. Should your travels bring you back to the area, we would be absolutely delighted to have the opportunity to host you again.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jay on 3 Feb 2024
Dear Michael,We're delighted to hear that your experience matched your expectations and that you had a positive stay with us. We can't wait to welcome you back for another great stay. Thank you for choosing us!

10/10 Excellent

Nasir, South Milwaukee

Stayed 1 night in Jan 2024
Response from Jay on 3 Feb 2024
Dear Nasir,Thank you for your positive feedback! We are glad to hear that you had a pleasant experience during your stay with us. We look forward to provide you with a superior guest experience on your next stay!

10/10 Excellent

KELLY, ONALASKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Rooms were clean
Stayed 1 night in Jan 2024
Response from Jay on 3 Feb 2024
Dear Kelly,We're delighted to hear that you enjoyed your stay with us! Our commitment to cleanliness and excellent customer service is a top priority. Thank you for choosing us, and we hope to welcome you back in the future!

10/10 Excellent

Marsha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Convenient
Response from Jay on 20 Feb 2024
Dear Marsha,We're delighted to hear that your experience matched your expectations and that you had a positive stay with us. We can't wait to welcome you back for another great stay. Thank you for choosing us.

10/10 Excellent

Ron

Stayed 1 night in Dec 2023
Response from Jay on 3 Feb 2024
Dear Ron,Thank you for providing us with an excellent review rating. We are glad to hear about your pleasant experience. We hope to have the pleasure of welcoming you back in the future and thank you for choosing our hotel as your preferred accommodation.

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jay on 3 Feb 2024
Dear Suzanne,Thank you for your positive feedback! We are glad to hear that you had a pleasant experience during your stay with us. We look forward to provide you with a superior guest experience on your next stay with 10/10!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jay on 3 Feb 2024
Dear David,We're delighted to hear that your experience matched your expectations and that you had a positive stay with us. We can't wait to welcome you back for another great stay. Thank you for choosing us!

10/10 Excellent

Debra L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fine time! We take an annual trip to the area and have our favorite places to visit, but we have been trying many different lodging options. Mount Pleasant has been a great fit for us the last 2 years. We would stay here again . . . nice, friendly staff; cozy, quiet environment; tasty, convenient breakfast! Well done!
Stayed 1 night in Dec 2023
Response from Jay on 3 Feb 2024
Dear Debra,We're delighted to hear that you enjoyed your stay with us! We appreciate your kind words for our staff. Our commitment to cleanliness and excellent customer service is a top priority. Thank you for choosing us, and we hope to welcome you back in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jay on 3 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words and are thrilled to hear that you had a great experience. We look forward to welcoming you back for another great experience in the future.

8/10 Good

Dorice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good except for someone taking my waffle out of the iron, before it was funished. Never asked. We were the only ones in there. We came back around 10 pm and the lobby smelled of Marijuana. There were no hooks or towel bars. Otherwise the room was ok.
Stayed 1 night in Dec 2023
Response from Jay on 3 Feb 2024
Dear Dorice,Please accept our sincere apologies for the inconvenience it may caused during your stay. We are looking forward to provide you with a superior guest experience on your next visit.

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jay on 3 Feb 2024
Dear Elisabeth,Thank you for your positive feedback! We are thrilled to hear that you had a great experience during your stay with us. Our team takes pride in providing excellent service and ensuring our guests have a wonderful time. We look forward to welcoming you back in the future. If there is anything else we can assist you with, please feel free to reach out to us.

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2023
Response from Jay on 3 Feb 2024
Dear Jonathan,We're delighted to hear that your experience matched your expectations and that you had a positive stay with us. We can't wait to welcome you back for another great stay. Thank you for choosing us!