Ratings based on 669 Verified Reviews

4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from madison wi

Great hotel

Posted 12-Jan-2017
Nice friendly staff beautiful suites good breakfast.my new favorite hotel when I visit Milwaukee
5out of 5
Recommended
for Everyone
by A verified traveller

Weekend getaway

Posted 08-Jan-2017
Everything was wonderful from beginning to end. Staff friendly, room's clean and quiet, service outstanding and breakfast great.
2out of 5
by A verified traveller from US

Room was great, breakfast was AWFUL.

Posted 11-Nov-2016
Pros: The room was great - clean, great view, great high ceilings. Front desk employee was very friendly.
Cons: The clientele we dealt with in the hallways/elevators were drunk/brash/rude. It was very uncomfortable. The breakfast service should be shut down. The OJ was spoiled. The milk was warm. And after eating half my bagel, my husband picked his up, and it was moldy on the bottom. He told someone about it, and they didn't do anything. We told the front desk receptionist that breakfast was horrendous and she just smiled and said "I'm sorry". Other guests at the hotel were rude, kids running all over breakfast area and laying on the ground right where you get your food. No one seemed to care.
Location: It was a sad to see how dead Milwaukee was on a Saturday night. And we came back early, as this downtown area did not feel safe.
4out of 5
by A verified traveller

Posted 01-Nov-2016 on Hotels
Decent hotel, very close to Riverside theater
4out of 5
by A verified traveller

Posted 01-Nov-2016 on Hotels
Great experience. The front desk lead provided us a complimentary bottle of wine for our anniversary. We had a great experience.
5out of 5
by A verified traveller

Great hotel!!!

Posted 28-Oct-2016 on Hotels
A+ customer service I would highly recommend this hotel.
5out of 5
by A verified traveller

GREAT RESIDENCE HOTEL!!!!!!

Posted 26-Oct-2016 on Hotels
Great warm welcoming, good breakfast, great hotel personal, very friendly, feels like home.
5out of 5
Recommended
for Everyone
by A verified traveller

Sehr schönes Stadthotel

Posted 20-Oct-2016
Wir haben uns hier sehr wohl gefühlt: Gute Lage mitten in der Stadt, sehr großes Zimmer mit guten Betten, ordentliches Frühstück und freundliches Personal. Nur das Parken war mit 20 Dollar recht teuer.
5out of 5
by A verified traveller

Great location

Posted 17-Oct-2016 on Hotels
The room was nice, but I couldn't get the curtains in the bedroom to close completely. Since my room faced the parking lot, I had light shining in all night. No biggie, though. Staff was very friendly. Breakfast was nice. The only thing I wish they had was valet parking.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Oct-2016 on Hotels