Ratings based on 637 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

Dirty hotel

Posted 05-Aug-2016
Got to our room. The furnitures were very dusty. Hair underneath the comforter. They have a small kitchenette with food remnants on the floor. Not worth the money.
Comment from Hotel Management
08-Aug-2016 by Alison Perlick, Hotel Management
Dear Anonymous, Thank you for taking the time to share your experience. On behalf of the entire staff, I would like to extend my apologies for the inconvenience you experienced with housekeeping. We are working closely with the staff to ensure you experience is an isolated issue and corrected moving forward. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and we hope you choose to stay with us again whenever your travel needs bring you back to Milwaukee. Warm regards, Alison Perlick General Manager
5out of 5
by A verified traveller

Nicest staff and beautiful room

Posted 26-Jun-2016
Pros: Room and breakfast. It had the waffle maker which was nice.
The staff here were the nicest hotel staff I've come across in a long time. I typically travel 2-3 times a year, and hands down the staff here were the best I've encountered in the last 5 years. The view from the room was amazing. Right on the riverwalk. That meant it was close to everything we wanted and we felt comfortable walking around at night. I took pictures at midnight, and the pictures I got close to the hotel were amazing. Not only in a good section of town, but I felt no safety issues in the neighborhood it was in.
5out of 5
by A verified traveller from Indiana

Posted 09-May-2016
The front desk staff were great!!! So helpful and answered all questions asked!!
5out of 5
by A verified traveller

This traveller left a rating score only Posted 05-May-2016 on Hotels
2out of 5
by A verified traveller

Posted 02-May-2016 on Hotels
Room smelled like smoke. Lipstick on all the glasses. Suite was a handicap room with no tub in second bathroom. Couch was old and worn looking. Not what I expected from an almost $400 Marriott suite looked more like a la Quinta
5out of 5
by Yoshito

This traveller left a rating score only Posted 26-Apr-2016 on Hotels
3out of 5
by steve from plainfield IL

rude staff

Posted 22-Apr-2016 on Hotels
Would have had a great stay, only after booking my room through hotels.com the hotel also charged my card for the stay as well. After calling a few days later they refunded the extra charge (as rudely as they could). And now a week later I still have not seen the refund for the extra charge, and still have the 200$ hold on my card for damages that hasent come off.
5out of 5
by Shirley from Greenville

Posted 22-Apr-2016 on Hotels
Breakfast was sensational!
5out of 5
by Debra

Posted 22-Apr-2016 on Hotels
We saw a performance at the Riverside. We were able to walk to the theater from the hotel. And having the hotel on the Riverwalk was an unexpected bonus. We'll definitely stay here again.
5out of 5
by A verified traveller

Family get fogether

Posted 21-Apr-2016 on Hotels
very good breakfast buffet