Ratings based on 657 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from US

Room was great, breakfast was AWFUL.

Posted 11-Nov-2016
Pros: The room was great - clean, great view, great high ceilings. Front desk employee was very friendly.
Cons: The clientele we dealt with in the hallways/elevators were drunk/brash/rude. It was very uncomfortable. The breakfast service should be shut down. The OJ was spoiled. The milk was warm. And after eating half my bagel, my husband picked his up, and it was moldy on the bottom. He told someone about it, and they didn't do anything. We told the front desk receptionist that breakfast was horrendous and she just smiled and said "I'm sorry". Other guests at the hotel were rude, kids running all over breakfast area and laying on the ground right where you get your food. No one seemed to care.
Location: It was a sad to see how dead Milwaukee was on a Saturday night. And we came back early, as this downtown area did not feel safe.
5out of 5
by A verified traveller

Sehr schönes Stadthotel

Posted 20-Oct-2016
Wir haben uns hier sehr wohl gefühlt: Gute Lage mitten in der Stadt, sehr großes Zimmer mit guten Betten, ordentliches Frühstück und freundliches Personal. Nur das Parken war mit 20 Dollar recht teuer.
5out of 5
by A verified traveller from mel

Excellent location

Posted 02-Oct-2016
Stayed 17 days, felt like home, staff very friendly and ready to help
5out of 5
by A verified traveller from IL

Close to everything we wanted to see.

Posted 12-Sep-2016
Pros: Everything
Cons: Nothing
Location: River walk, plenty of bars and restaurants.
Front desk woman was very personable and friendly. Hotel lobby was beautiful and the parking garage very convenient. Very good breakfast also.
4out of 5
by A verified traveller from Illinois

Great location, on Riverwalk & centrally located

Posted 08-Sep-2016
Would definitely come back. We were hoping for a river view, however the eighth floor is blocked by a wall. The entire staff was extremely friendly and helpful. Parking was close & very secure. Very nice breakfast.
2out of 5
by A verified traveller from Chicago, IL

Cigarette smell & dirty couch

Posted 07-Sep-2016
Checked in with my wife & kids and upon walking in there was a strong cigarette smell. Called the front desk and housekeeping sprayed a deodorant/air freshener which made the smell even worse. We also asked for a rollaway bed for our little ones and instead two air mattress arrived. The last straw was the dirty couch which we had to throw a sheet over in order to sit on it. I could not believe Marriott in downtown Milwaukee would offer such a room for $400+ per night. We stayed the night after the manager explained that no refund will be issued and left the next day.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 07-Sep-2016 on Hotels
5out of 5
by A verified traveller from W.

Posted 06-Sep-2016
Staff excellent!!! The evening shift ladies were the cat's meow!!! Ever in Milwaukee you need to stay at the Residence Inn Downtown!
4out of 5
by Rohit from Boston

Pretty good

Posted 30-Aug-2016 on Hotels
I requested a receipt at check out and they said they cannot provide it because the hotel was booked through hotels.com. That is strange and potentially problematic for some travelers.
5out of 5
by Kristin from Washington, DC

Friendly Staff, Comfortable Hotel

Posted 29-Aug-2016 on Hotels
The staff was very friendly and welcoming. The hotel was comfortable and in a great location. Thank you for having non-pork breakfast meats, that made my day. The evening social was also great; a nice surprise.