Front of property

Reviews of La Quinta Inn & Suites by Wyndham Milwaukee Delafield

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 1000 reviews" "
Rating 8 - Good. 359 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shelli

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Shelli,We appreciate you choosing to stay with us. If you have any feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon for an even better experience!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Charles,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and are delighted to hear you had an enjoyable experience with us. We look forward to welcoming you back in the future for another fantastic stay!

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The facility was clean and we had our beds made and fresh towels after a day away
Stayed 2 nights in Apr 2024
Response from Manager on 20 Apr 2024
Hello Anthony,We're pleased to hear you found our facility clean and enjoyed fresh towels during your stay. Our team works hard to ensure our guests have a comfortable experience. Your feedback is much appreciated as we strive to maintain high standards for all our guests.

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Jenny,We appreciate you taking the time to leave your feedback. If you have any further comments or concerns, please don't hesitate to contact our management team for assistance. We hope to welcome you back in the future.

2/10 Terrible

Shayvonne

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty. I was in one room and had to move to another after check in then we get to the new room and pull the sheets back and ita dirty they didnt have another comforter to replace. They did not have wash cloths they gave hand towels for washing. I rented a king and got moved to a room with a full size bed so i had to sleep in the recliner and when the king room was dirty i got moved
Stayed 4 nights in Apr 2024
Response from Manager on 20 Apr 2024
Hello Shayvonne,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable for us to address these issues with our team to enhance our guest experience. We recommend reaching out to management directly with any further concerns to ensure they are properly addressed. Thank you for bringing this to our attention.

8/10 Good

Kasey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated. The breakfast was really good the lady kept everything stocked.
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Kasey,We are delighted to hear that you found our hotel clean and updated and enjoyed our breakfast offerings. It's great to know that our staff ensured everything was well-maintained for your convenience. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay.

4/10 Poor

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities
I need wifi to work in the evening and the internet speed was extremely slow
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello EDWARD,We apologize for any inconvenience you experienced with the internet speed. Your feedback is valuable for our continuous improvement of services. If you have further concerns, please contact our management team directly for assistance. Thank you for sharing your thoughts with us.

10/10 Excellent

Janet

Liked: Property conditions & facilities
Beautiful property ! Best La Quinta ! Best bed ever at any hotel !!!!! LOVE. ❤️ LOVE ❤️ LOVE. it !!! 💖💖💖💖
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello Janet,We are thrilled to hear that you had such a wonderful experience during your stay with us. Providing exceptional comfort is our top priority, and we are delighted to know that you loved our beds. Your kind words mean the world to us, and we hope to welcome you back soon for another memorable stay!

8/10 Good

Chery

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Chery, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello David,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!.

10/10 Excellent

Scott

Stayed 3 nights in Mar 2024
Response from Manager on 23 Apr 2024
Hello Scott,We are delighted to hear you had a wonderful experience during your stay with us. We look forward to welcoming you back in the future for another fantastic stay!

10/10 Excellent

Billie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Enjoyed the continental breakfast
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Billie,We are delighted to hear that you found our hotel to be clean and spacious. It's great to know that you enjoyed our continental breakfast during your stay. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello DENNIS,We are thrilled to hear that you had a wonderful stay with us! If you have any more feedback to share, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Elevators were a little dirty but otherwise it was excellent and the breakfast was delicious especially the sausage links!
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello Nikki, We appreciate your feedback and are delighted to hear that you enjoyed your stay with us overall. Your comment about the elevators will be shared with the appropriate team for further attention. We're thrilled that you found our breakfast delicious, especially the sausage links! Thank you for choosing to stay with us, we hope to welcome you back soon.

4/10 Poor

rosetta

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Too much pet hair from last visit. House keeping must wash everything together. Bed’s had too much present hair.
Stayed 1 night in Feb 2024
Response from Manager on 15 Feb 2024
Hello rosetta, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments and apologize for any inconveniences you may have experienced. Our housekeeping team is committed to providing a clean and comfortable environment for all guests. We will address this matter with utmost urgency to ensure that our high cleanliness standards are consistently met.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 8 Feb 2024
Hello James,We are delighted to hear that you had a fantastic experience during your stay with us! It was a pleasure to have you as our guest and we hope to welcome you back soon. Should you have any further suggestions or comments, please feel free to reach out to us directly.

8/10 Good

Michael

Travelled with partner
Liked: Staff & service
It was about what was expected.
Stayed 1 night in Jan 2024
Response from Manager on 28 Jan 2024
Hello Michael,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad that your experience aligns with your expectations. Should you have any further comments or suggestions, please do not hesitate to contact us.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except for the fact that the shower was very slippery.
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello Linda,Thank you for your recent stay at our hotel. We appreciate your feedback regarding the shower. We apologize for any inconvenience caused and will investigate the matter further to ensure the safety of our guests. Please feel free to contact our management team if you have any further concerns.

10/10 Excellent

Chad

Stayed 1 night in Jan 2024
Response from Manager on 27 Jan 2024
Hello Chad,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience. If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Excellent

marvin

Stayed 2 nights in Dec 2023
Response from Manager on 8 Jan 2024
Hello marvin,We're thrilled to hear that you had such a fantastic experience during your stay with us! If you have any further comments or suggestions, please don't hesitate to share them with us. We would love to welcome you back in the future!

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with nice lobby and well-stocked snacks. The area has lots of stores and a movie theater across the street.
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Kathy,Thank you for sharing your positive feedback about our hotel's lobby and well-stocked snacks. We're glad to hear that you found our location convenient with nearby shops and a movie theater. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future.

2/10 Terrible

Michelle

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Manager on 4 Jan 2024
Hello Michelle, We're sorry to hear that your experience at our hotel fell short of your expectations. We value our guests' feedback and would appreciate it if you could reach out to us directly with any specific concerns you may have had during your stay. We want to ensure that we address any issues and provide a better experience in the future.

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Manager on 3 Jan 2024
Hello Susan,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a great experience. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!

4/10 Poor

Trent

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Tiny bed pillows. Asked for extra pillows and told hotel doesn’t have extra pillows or blankets. For real?
Stayed 1 night in Sep 2023
Response from Manager on 30 Dec 2023
Hello Trent,Thank you for sharing your feedback regarding the pillows during your stay. Our apologies for any inconvenience caused. We strive to ensure a comfortable experience for all our guests and appreciate your comments. Please don’t hesitate to contact our management team for further assistance.

2/10 Terrible

Rich

Stayed 2 nights in Dec 2023
Response from Manager on 20 Jan 2024
Hello Rich, We're sorry to hear that you didn't have a satisfactory stay at our hotel. We always strive to provide the best experience for our guests. We encourage you to reach out to our hotel directly with any specific feedback you may have, so we can address and improve upon the issues you encountered.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place
Response from Manager on 9 Feb 2024
Hello Matthew, Thank you for sharing your feedback with us. We appreciate your thoughts and hope you had an overall satisfactory experience. If you have any further comments or suggestions, we encourage you to reach out to our management team directly.

10/10 Excellent

SUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Please thank them for working on Christmas! Nice that you allow dogs. Great experience!
Stayed 1 night in Dec 2023
Response from Manager on 28 Dec 2023
Hello SUE,Thank you for your kind words about our staff's dedication on Christmas! We appreciate your recognition and will gladly pass on your appreciation to them. We're glad you enjoyed our pet-friendly policy and had a great overall experience with us. We hope to welcome you back for another pleasant stay in the future.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only downside was the dirty carpeting in the hallway. Looked like it hadn’t been vacuumed in weeks.
Stayed 3 nights in Dec 2023
Response from Manager on 28 Dec 2023
Hello Thomas, Thank you for sharing your feedback regarding the cleanliness of our hallway carpeting. We appreciate your input and will pass it along to our housekeeping team for further review and improvement. We apologize for any inconvenience caused and always strive to provide a comfortable stay for our guests. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff is awesome. We stay there when we visit family and friends. Close to everything!
Stayed 2 nights in Dec 2023
Response from Manager on 27 Dec 2023
Hello Judith,Thank you for choosing our hotel as your home away from home. We're glad to hear that you found our staff to be awesome and enjoyed our convenient location. We hope to welcome you back soon for another pleasant stay.

10/10 Excellent

Barbara

Stayed 1 night in Dec 2023
Response from Manager on 31 Dec 2023
Hello Barbara,We're thrilled to hear that you had such a fantastic experience during your stay with us! We take pride in providing excellent service and ensuring our guests have a memorable time. Should you ever decide to return, we would be delighted to welcome you back to our hotel. Please feel free to reach out to us if there's anything else we can assist you with.

6/10 Okay

steven

Travelled with pets, Travelled with partner
Disliked: Amenities
Good for the money
Stayed 4 nights in Nov 2023
Response from Manager on 10 Dec 2023
Hello steven,Thank you for sharing your feedback. We are glad to hear that you found our hotel to be a good value. We appreciate your business and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
As always the staff and the accommodations where great! Great bkfst to start the day. Always coffee !
Stayed 2 nights in Nov 2023
Response from Manager on 30 Nov 2023
Hello Judith,We're thrilled to hear that you had a wonderful experience with our staff and accommodations during your stay. It's fantastic to know that our breakfast and coffee offerings helped you kick-start your day. We appreciate your kind feedback and look forward to welcoming you back soon!

6/10 Okay

Kyle

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Manager on 29 Nov 2023
Hello Kyle,We appreciate your stay at our hotel and value your feedback. If there is anything specific you would like to share about your experience, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back again in the future.

4/10 Poor

Lindsay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were bed bugs! We noticed them within an hour of getting into our room all over the beds. The gentleman at the front desk was excellent and so kind. He refunded us right away so we could just drive home instead.
Stayed 1 night in Nov 2023
Response from Manager on 26 Nov 2023
Hello Lindsay,We apologize for any inconvenience you may have experienced during your stay. We take reports of pests very seriously and have a thorough inspection process in place to address such issues promptly. We appreciate your acknowledgment of our front desk team member's excellent service. Rest assured, your feedback will be shared with the appropriate departments for further improvement. Thank you for bringing this matter to our attention.

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
The pool area seemed a bit dated but otherwise the hotel was fine for a one night stay.
Stayed 1 night in Nov 2023
Response from Manager on 16 Nov 2023
Hello Gretchen,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that your overall experience was satisfactory. We will take note of your comment about the pool area and keep it in mind for future improvements. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 14 Nov 2023
Hello Patrick,Thank you for taking the time to leave such a positive review! We strive to provide exceptional service and it is rewarding to hear that we exceeded your expectations. We appreciate your superb rating and hope to welcome you back in the future for another outstanding stay.

10/10 Excellent

BJ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decorated nicely for Halloween
Stayed 4 nights in Oct 2023
Response from Manager on 9 Nov 2023
Hello BJ,Thank you for choosing our hotel for your stay. We appreciate your feedback about our Halloween decorations and are glad to hear that you enjoyed them. We strive to create a festive and enjoyable atmosphere for all our guests. We hope to welcome you back for future stays.

10/10 Excellent

JULIE, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, helpful staff, affordable.
Response from Manager on 5 Nov 2023
Hello JULIE,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our hotel clean, quiet, and with helpful staff. Our team greatly values your kind words. We strive to provide affordable accommodation without compromising on quality. We hope to welcome you back on your next visit to the area.

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 4 Nov 2023
Hello Jenny,Thank you for taking the time to share your feedback. We strive to create exceptional experiences for our guests and we are delighted that you had such a wonderful stay with us. Your high rating is greatly appreciated. Should you have any future plans to visit, we would be thrilled to welcome you back to our hotel.

10/10 Excellent

Melissa

Stayed 3 nights in Oct 2023
Response from Manager on 25 Nov 2023
Hello Melissa,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back in the future.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent! Nice, clean, update property and VERY accommodating for families. Will definitely be our new go to place to visit friends in Waukesha!
Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Hello Melissa,Thank you for your positive feedback about our excellent breakfast and our family-friendly accommodations. We are delighted to hear that you had a pleasant stay with us and we look forward to being your go-to place when visiting friends in Waukesha!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Nice, clean and modern hotel.
Stayed 2 nights in Oct 2023
Response from Manager on 27 Oct 2023
Dear Guest,Thank you for your kind words! We take pride in providing a nice, clean, and modern experience for our guests. We hope to welcome you back soon!

10/10 Excellent

Jennifer, Brookfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the cleanest property I’ve ever stayed in! The complimentary breakfast was plentiful and fresh! Staff is LOVELY. THE ONLY reason I didn’t give it a full 5 stars is because the Lean Cuisine I purchased in the gift shop was COVERED with a layer of ice. On a positive note, it was well preserved 😂. I chipped off the ice and it warmed nicely in the very nice microwave in the room
Stayed 2 nights in Oct 2023
Response from Manager on 24 Oct 2023
Hello Jennifer,Thank you for your positive feedback regarding the cleanliness, breakfast, and staff. We apologize for the inconvenience with the Lean Cuisine and will address the issue with our gift shop. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

8/10 Good

Andrew

Stayed 3 nights in Oct 2023
Response from Manager on 11 Nov 2023
Hello Andrew,Thank you for choosing to stay with us and for sharing your feedback. We appreciate your positive rating and are glad to hear that you enjoyed your time at our hotel. If you have any further comments or suggestions, please don't hesitate to reach out to our management team. We hope to welcome you back in the future for another great stay.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2023
Response from Manager on 18 Oct 2023
Hello Mark,Thank you for your feedback! We appreciate it.

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 14 Oct 2023
Hello Daniel,Thank you for your feedback! We appreciate your positive rating and hope to welcome you back again soon.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were great.
Stayed 1 night in Oct 2023
Response from Manager on 10 Oct 2023
Hi Amanda,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

8/10 Good

Lynn

Travelled with family
Liked: Staff & service
Disliked: Amenities
Had a pet smell in the room and no information about wedding shuttle service
Stayed 1 night in Oct 2023
Response from Manager on 10 Oct 2023
Hello Lynn,We appreciate the comments, especially with regards to your opinion of our shuttle as well as our service. I hope that we will impress you with exemplary service during future visits.

10/10 Excellent

Luci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 4 Oct 2023
Hello Luci,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

10/10 Excellent

Laura

Stayed 1 night in Sep 2023
Response from Manager on 26 Sept 2023
Hello Laura,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.