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Reviews of Ski-in/ski-out Deer Valley/Jordanelle family lodge with private hot tub

Ski-in/ski-out Deer Valley/Jordanelle family lodge with private hot tub
Heber City, UT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 15 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.8/10

Cleanliness

Reviews

10/10 Excellent

Ed G.

Liked: Cleanliness
Perfect for a Group Ski Trip
This place worked out very well for a guy's ski trip. There were six of us and everyone had their own bed. The ski in, ski out worked perfectly! If you book this place, communicate directly with Vacsa because they don't answer the VRBO messages.
Stayed 4 nights in Mar 2024
Response from VrboOwner on 22 Mar 2024
Thank you for your review, and we are glad to know that you enjoyed your stay with us. We sincerely apologize for the lack of communication from us and we appreciate your feedback as means for improvement. We do hope we will have another chance to host your stay with us.

8/10 Good

Nancy O.

Liked: Cleanliness
2024
Few things not working. Hot tub wouldn’t retain heat and freezer did not keep frozen
Stayed 4 nights in Mar 2024
Response from VrboOwner on 2 Apr 2024
Thank you, Nancy, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found issues with the hot tub and freezer. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.

10/10 Excellent

Ashley S., Lawton, OK

Liked: Cleanliness
Always wonderful
This fantastic home is perfect for multi-family skiing. Everything you will want and more!
Stayed 4 nights in Mar 2024

10/10 Excellent

David K.

Liked: Cleanliness
Guys Ski Trip Feb 2024
This place is as advertised- clean, roomy, a really nice set up. We had six guys but it could easily accommodate more people. It was our first time to Deer Valley so we weren’t familiar with the hill. Knowing what I know now, here’s helpful information to those in the same boat: 1) ski in/ski out sometimes isn’t as advertised. This place is a true ski in/out. 2) the ski out aspect is serviced by the gondola on the far left side of the hill. During high wind days, this is the first lift to shut down. We were there during a decent storm, so this happened two different days. You just need to have a Plan B. 3) the ski in is accurate too. It is a blue narrow trail that is fairly long. One day we got 13 inches and because this is a private trail, it is rarely used. My wife, who is more a green/blue skier, would have struggled to get back. Would rent here again.
Stayed 4 nights in Feb 2024
Response from VrboOwner on 19 Feb 2024
Thank you, David, for your feedback! We are happy you enjoyed this home. We look forward to welcoming you back for another wonderful getaway in the future!

10/10 Excellent

John M., Southeast US

Liked: Cleanliness
Perfect Ski In Ski Out Location
We had 6 adults in our group, the townhome could have accommodated more. The unit was very clean and well appointed. Views from multiple rooms were spectacular but the best part was ski in and ski out. You ski on a private ski trail maintained by the neighborhood to the gondola. Great place!
Stayed 4 nights in Jan 2024

8/10 Good

Christoph K.

Liked: Cleanliness
Great skiing. Ski in and out.
Was relatively clean a couple of shower handles did not work properly. Some garbage by hot tub.
Stayed 5 nights in Apr 2023
Response from VrboOwner on 20 Jun 2023
Christoph, thank you for sharing your experience, we're pleased that our home's location served you well. As the snow melts, some trash gets exposed at times and our team cleans it up as it does. Additionally, the shower handles have been addressed and we thank you for your feedback. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Glorious stay dampened by no water on the final morning
The location and property are really wonderful - gourmet kitchen, luxurious bathrooms, and lots of space to spread out. It's a quick ski to the Jordanelle lift and there's a private trail back. We were surprised when there was no water on our final morning. When I reached out to the customer service line there was no explanation and a lackluster "thanks for letting us know" response.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ashley S., Lawton, OK

Liked: Cleanliness
Wonderful Home, Fantastic DV Location
My family of 9 absolutely enjoyed staying at this home while skiing Deer Valley. It is always a bit of an adventure to discover a new ski-in / out path while staying at a new house, but this access was one of the best we’ve enjoyed. Wonderful stay! Easy process. Thank you.
Stayed 4 nights in Mar 2023

10/10 Excellent

MARIE M.

Liked: Cleanliness
Solitude During Grief
Just as advertised - the Condo was perfect for our time of grief as it provided the solitude needed as we move thru the process. Although, parking a little confusing.😊
Stayed 5 nights in Feb 2023

8/10 Good

Matt M.

Liked: Cleanliness
Nice Property
The property is great and very comfortable. Kind of remote The property manager was absolutely no help prior to check in to gather any info related to the accommodations.
Stayed 3 nights in Feb 2023

6/10 Okay

Brian A.

Liked: Cleanliness
Great House Horrible Property Management
This house is great but I would not stay there again given how bad the property management company was. This house is currently managed by Vacasa and when you call them with an issue you are speaking with someone in another country. The people you speak with are very nice and say they will contact the local property management team and get back to you. Never heard back from anyone after multiple calls on multiple days. I am still waiting to hear back from them as promised and we left the house four days ago. We would absolutely stay at this house again if they had different property management that was local.
Stayed 5 nights in Feb 2023
Response from VrboOwner on 20 Jun 2023
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

10/10 Excellent

Thomas L.

Liked: Cleanliness
Shower
All good but upstairs shower didn’t work
Stayed 6 nights in Jan 2023

10/10 Excellent

Ryan M.

Liked: Cleanliness
Great house for guy’s trip
Stayed here with a bunch of guys. Well equip. Steam shower was rejuvenating
Stayed 5 nights in Mar 2022

8/10 Good

Katelyn Q.

Liked: Cleanliness
Thank you!
We had a great weekend!
Stayed 3 nights in Feb 2022

10/10 Excellent

Kristin S.

Liked: Cleanliness
Great ski-in/ski-out vacation house
The house was great, very well stocked, and TurnKey who manages the property was super responsive. The Deer Crest trails to ski-in and ski-out were super easy to follow. Would definitely recommend!
Stayed 5 nights in Dec 2021

10/10 Excellent

John P.

Liked: Cleanliness
July 4th
Loved the house! Exactly what we were looking for. Kitchen has everything you need to make a great dinner at home, or for a dinner out Main Street is 5 minutes away. Perfect!
Stayed 4 nights in Jul 2021

10/10 Excellent

Megan D., Boulder

Liked: Cleanliness
Beautiful place for a family
We stayed here with 2 families, 4 people each. It was perfect and our kids loved the bunk room and hot tub! Great organizational area to store ski equipment.
Stayed 5 nights in Mar 2021

10/10 Excellent

Renee L.

Liked: Cleanliness
Lovely Property for Skiers and Non-Skiers Alike
This property was beautiful and well appointed. The townhouse is spacious and conveniently located to Deer Valley, Park City Mountain, Main Street and The Canyons. It is tucked away off the beaten path in a gated community. No detail was missed from the kitchen appliances to the multiple fireplaces and outdoor hot tub. It is obvious the care the property owners have put into this beautiful home. We arrived to wonderful notes from the owners' young twin daughters sharing all of the magical secrets of their ski hideaway. We would highly recommend this luxurious ski-in ski-out property. We hope to stay here again on our next adventure to Park City!
Stayed 7 nights in Mar 2021