The owner was very helpful & quick to respond to my messages, that was appreciated greatly. The unit was old, outdated, needs some upgrading, but very clean & sufficient. The safe would not close properly, that was disappointing. The TV or remote were not working properly, also disappointing. There were enough towels but only one facecloth. Location was great, it was in a good area, had a nice pool & across street from the beach. The hotel staff were nice. The Italian restaurant, Gallura, inside the hotel was fabulous; the homemade Italian food was superb & the owners & staff there were absolutely lovely - beautiful people.