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Reviews of SpringHill Suites by Marriott Fort Lauderdale Miramar

2.5 out of 5
SpringHill Suites by Marriott Fort Lauderdale Miramar
10880 Marks Way, Miramar, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 696 out of 1000 reviews" "
Rating 8 - Good. 178 out of 1000 reviews" "
Rating 6 - Okay. 53 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALLEN, new york

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in excellent condition and the room was big. It was comfortable for a big family like mine.
Stayed 3 nights in Apr 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, no hassle check-in
Stayed 1 night in Apr 2024

10/10 Excellent

Cloriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is always so nice when I stay here.
Stayed 2 nights in Apr 2024

10/10 Excellent

Davione

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in
Stayed 2 nights in Apr 2024

10/10 Excellent

tamton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Raynell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was rude. The rooms could of been cleaner and the mattresses and sheets where dirty. The bathroom sink kept clogging when we used it. I won’t stay here again.
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 14 Apr 2024
We're truly sorry to hear about your disappointing experience. This doesn't align with the high standards we strive for in guest satisfaction. We'll address these issues immediately to ensure they don't recur. Your feedback is invaluable to us, and we hope for the opportunity to regain your trust in the future.

10/10 Excellent

Sudhakar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 8 Apr 2024
Thank you so much for choosing Springhill Suites Fort Lauderdale/Miramar! We appreciate your feedback and hope to see you again soon :)

10/10 Excellent

Kaytlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Team on 8 Apr 2024
Thank you so much for choosing Springhill Suites Fort Lauderdale/Miramar! We appreciate your feedback and hope to see you again soon!!

10/10 Excellent

Livila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Second time staying at this hotel.
Stayed 1 night in Mar 2024
Response from Front Desk Team on 1 Apr 2024
Thank you so much for choosing Springhill Suites Fort Lauderdale/Miramar! We truly appreciate your feedback and hope to see you again soon!!

10/10 Excellent

tamton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite. staff was very efficient and friendly
Stayed 1 night in Mar 2024
Response from Front Desk Team on 1 Apr 2024
Thank you so much for choosing Springhill Suites Fort Lauderdale/Miramar! We truly appreciate your feedback and hope to see you again soon!

10/10 Excellent

LaTonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight ahead of a cruise. The hotel was nice and clean with a friendly staff. We enjoyed our room which accommodated 5 people and appreciated the hot breakfast before heading out. Will definitely book their again if in the area.
Stayed 1 night in Mar 2024
Response from Front Desk Team on 30 Mar 2024
Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay with us before your cruise. Providing a nice and clean environment, along with friendly staff, is always our priority. It's great to know that our spacious room suited your needs and that you were able to start your day with a satisfying hot breakfast. We appreciate your kind words and look forward to welcoming you back if you're in the area again. Safe travels!

10/10 Excellent

Raynesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Team on 19 Mar 2024
Thank you so much for choosing Springhill Suites Fort Lauderdale/Miramar. We appreciate your feedback and hope to see you again soon!!

8/10 Good

Viviana

Stayed 3 nights in Mar 2024
Response from Front Desk Team on 7 Apr 2024
Thank you for choosing Springhill Suites Fort Lauderdale/Miramar!! We appreciate your feedback and hope to see you again!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 19 Mar 2024
Thank you so much for choosing Springhill Suites Fort Lauderdale/Miramar. We appreciate your feedback and hope to see you again soon!!

6/10 Okay

Dawn

Liked: Cleanliness
Disliked: Staff & service
Property was average, but my expectations weren’t high for a select service
Stayed 3 nights in Mar 2024
Response from vb on 12 Mar 2024
Dear Dawn,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Lashonda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After two Airbnb cancelled on me last minute, I found this hotel on Expedia and booked it right away, it accommodated me and my family…the room was so spacious, clean….the bathroom was a nice and big and even the closet was huge. I’ll definitely stay again and hopefully be able to have time for breakfast!
Stayed 2 nights in Mar 2024
Response from vb on 12 Mar 2024
Dear Lashonda,On behalf of the entire hotel team, I want to thank you for sharing about your time with us,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Tunya K., Lennon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and pleasant staff!
Stayed 2 nights in Mar 2024
Response from vb on 9 Mar 2024
Dear Tunya K,Thanks so much for stay with us and for take time to share your experience with us, We hope to see you soon in the room,

10/10 Excellent

Gerald

Business traveller
Liked: Staff & service, property conditions & facilities
Checking in was easy, and fast Ashanti was nice
Stayed 1 night in Mar 2024
Response from Miguel Resto Regional Operations Manager on 8 Mar 2024
Greetings, always a pleasure seeing reviews of our guests & amazing experiences at our properties, we thank you for your loyalty to the brand & look forward to seeing you soon

10/10 Excellent

Guylaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly people and the parking was simple
Stayed 1 night in Feb 2024
Response from vb on 5 Mar 2024
Dear Guylaine,Thank you for taking the time to let us know about your experience while staying with us.We are happy that you share your experience with us, We hope to see you one more time in the future.Best Regards

10/10 Excellent

Seanna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean and great amenities. Staff very helpful.
Stayed 1 night in Mar 2024
Response from vb on 5 Mar 2024
Dear Seanna,Thank you for taking the time to let us know about your experience while staying with us.We are happy that you share your experience with us, We hope to see you one more time in the future.Best Regards

10/10 Excellent

Gianni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean the room was amazing and every day they cleaned and the staff was extremely professional and helpful
Stayed 7 nights in Feb 2024
Response from vb on 5 Mar 2024
Dear Gianni,Thank you for taking the time to let us know about your experience while staying with us.We are happy that you share your experience with us, We hope to see you one more time in the future.Best Regards

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place to stay.
Stayed 2 nights in Feb 2024
Response from vb on 5 Mar 2024
Dear Carolina,Thank you for taking the time to let us know about your experience while staying with us.We are happy that you share your experience with us, We hope to see you one more time in the future.Best Regards

10/10 Excellent

Inderjeet Singh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent property and the area around. Definitely recommend to everyone
Stayed 2 nights in Feb 2024
Response from Miguel Resto Regional Operations Manager on 26 Feb 2024
greetings, I want to thank you for reviewing our property & teams, we are thrilled you had an EXCELLENT time, We look forward to seeing you soon

4/10 Poor

Yeshitla

Liked: Cleanliness, property conditions & facilities
Response from Miguel Resto Regional Operations Manager on 26 Feb 2024
Greetings, I am so sorry to hear that we did not meet & or exceed your experience while visiting, we look forward to seeing you soon, I am confident during your next visit we will not only meet but EXCEED all expectations

10/10 Excellent

Niurka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Response from Miguel Resto Regional Operations Manager on 22 Feb 2024
Good morning Niurka,Thank yu for your loyalty to the brand & this review, I will share with my teams on how we exceeded expectations & having you as our guest

10/10 Excellent

Heiner, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose another property and expedia change the hotel for us and we have to say it was awesome. This hotel since you walked through the doors the front desk was very respectful and friendly, the rooms are wonderful and the hotel was extremely clean. Awesome. Just perfect. We recommend it to anyone.
Stayed 1 night in Feb 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon

6/10 Okay

Jeff

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings & thank you for your review, I will share with property leadership how we can improve, we do apologize for this experience, and I am confident that if you give us another try, we will not only meet but EXCEED all expectations

10/10 Excellent

Cindy

Stayed 1 night in Feb 2024
Response from Front Desk Team on 23 Mar 2024
Thank you so much for choosing Springhill Suites Fort Lauderdale/Miramar. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
This is the only stay I book in Broward County. It’s very clean and the staff is friendly.
Stayed 1 night in Feb 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon

10/10 Excellent

Naomi

Stayed 2 nights in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I called 2 weeks ahead of check-in to confirm my reservation and confirm a late check in of around 11pm. When I arrived I was informed that the hotel was overbooked for the night and that my room had been given to another guest. Leaving my and children to find alternative lodging. Unacceptable from a Marriott. Will never book a room here again.
Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings David,Our apologies that you & your family had to experience this, I will share with my teams on where we dropped the ball & why, We strive for success & this is not the service we want to provide, I am confident that if you give us another try, we will not only meet but EXCEED all expectations

10/10 Excellent

Leanne

Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon

8/10 Good

Dick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,I want to take this time to thank you for your loyalty to the brand, We look forward to seeing you soon, I will share with my teams & property leadership this review

10/10 Excellent

Kyra

Stayed 4 nights in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was bigger and airier than I expected
Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon

10/10 Excellent

Diem

Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,I want to take this time to thank you for your loyalty to the brand, We look forward to seeing you soon, I will share with my teams & property leadership this review

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
Air conditioner would not adjust to a cooler setting. Didn’t bother to move rooms since it was not a lengthy stay.
Stayed 2 nights in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings & thank you for your review, I will share with property leadership how we can improve, we do apologize for this experience, and I am confident that if you give us another try, we will not only meet but EXCEED all expectations

10/10 Excellent

Ericka

Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Hard Rock Stadium friendly
Every thing we could have hoped for except a shuttle to the game. 2 miles away.
Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon

10/10 Excellent

Maria

Travelled with family
Los cuartos son amplios, modernos, la estancia fue muy cómoda,
Stayed 2 nights in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,I want to take this time to thank you for your loyalty to the brand, We look forward to seeing you soon, I will share with my teams & property leadership this review

6/10 Okay

Thuyha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed is very old and uncomfortable!!!
Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings & thank you for your review, I will share with property leadership how we can improve, we do apologize for this experience, and I am confident that if you give us another try, we will not only meet but EXCEED all expectations

10/10 Excellent

Zaynah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel
one of the best hotels i have stayed in in the US. exceptionally clean, beautifully decorated, and ample space. breakfast was clean with quality options. would stay here time and time again.
Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon

8/10 Good

Kathleen, oswego

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings, I wanted to thank you for your review & grading, We value you as a guest & loyalty to the brand, and we look forward to seeing you soon

10/10 Excellent

Vishnu

Travelled with family
Liked: Amenities
Clean around the area. I have nothing negative to say
Stayed 2 nights in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Dec 2023
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,I want to take this time to thank you for your loyalty to the brand, We look forward to seeing you soon, I will share with my teams & property leadership this review

6/10 Okay

Marvin

Travelled with family
Liked: Staff & service, property conditions & facilities
Pull out couch sheets and multiple visible stain marks and a live roach!
Stayed 1 night in Dec 2023
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings & thank you for your review, I will share with property leadership how we can improve, we do apologize for this experience, and I am confident that if you give us another try, we will not only meet but EXCEED all expectations

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Miguel Resto Regional Operations Manager on 21 Feb 2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon