Outdoor pool, open 8:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
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Reviews of EVEN Hotel Miami - Airport, an IHG Hotel

3.5 out of 5
EVEN Hotel Miami - Airport, an IHG Hotel
3499 NW 25th Street, Miami, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 748 out of 1518 reviews" "
Rating 8 - Good. 323 out of 1518 reviews" "
Rating 6 - Okay. 193 out of 1518 reviews" "
Rating 4 - Poor. 108 out of 1518 reviews" "
Rating 2 - Terrible. 146 out of 1518 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tyhier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Long wait to check in- need more shuttles to air port but excellent rooms
Stayed 1 night in May 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, quick and easy to get to from the airport. Nice pool area not too crowded.
Stayed 1 night in May 2024

10/10 Excellent

Jahimeliz

Travelled with family
I loved staying here everyone was so nice and awesome especially the staff MIGUEL and JOSEFINA were the best !! I will be coming back just to see the staff again that’s how much I loved staying here , please give them a raise or something ! They deserve it !
Stayed 5 nights in May 2024

10/10 Excellent

alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is sketchy and not much to walk to grab something to eat but the hotel itself was clean, lovely staff and convenient to the airport.
Stayed 3 nights in May 2024
Response from Hotel Management on 23 May 2024
Thank you for the kind words and rating. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

10/10 Excellent

Olga

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our suite room and the emphasis on well being with yoga mats and stationary bike in the room.
Stayed 1 night in May 2024
Response from Hotel Management on 23 May 2024
Thank you for the kind words and rating. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

10/10 Excellent

Bibi Salma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was welcoming and convenient.
Stayed 3 nights in May 2024
Response from Hotel Managment on 23 May 2024
Thank you for the kind words and rating. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

4/10 Poor

Andrew

Stayed 2 nights in May 2024
Response from Hotel Management on 23 May 2024
I am sorry you did not enjoy your stay. I shared your feedback with the team to ensure that does not happen again. I hope you have a wonderful rest of the week.

6/10 Okay

Irma Claudia Gutierrez

Business traveller
Liked: Cleanliness, staff & service
Good for one night stay near the airport
Stayed 1 night in May 2024
Response from Hotel Managment on 23 May 2024
Thank you for the kind words and rating. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

6/10 Okay

Jessica

Liked: Staff & service
Stayed 1 night in May 2024
Response from Hotel Management on 23 May 2024
Thank you for the kind words and rating. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

4/10 Poor

Nashiema Earth

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Hotel Managment on 23 May 2024
I am sorry you did not enjoy your stay. I shared your feedback with the team to ensure that does not happen again. I hope you have a wonderful rest of the week.

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay here again. Clean room the place smells foo too!
Stayed 1 night in May 2024
Response from Hotel Managment on 23 May 2024
Thank you for the kind words and rating. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Managment on 23 May 2024
Thank you for the kind words and rating. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 1 night in May 2024
Response from Hotel Managment on 23 May 2024
Thank you for the kind words and rating. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

2/10 Terrible

Serhii

Disliked: Cleanliness, staff & service, property conditions & facilities
They don’t clean your rooms You have to pay for parking, pool and breakfast but on website it is included But water on the reseption desk is good
Stayed 7 nights in Apr 2024
Response from Hotel Managment on 23 May 2024
I am sorry you did not enjoy your stay. I shared your feedback with the team to ensure that does not happen again. I hope you have a wonderful rest of the week.

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a medium sized roach on the bed. They gave us another room but that did it for me. Our reservation hot cancelled even though it was paid for through Expedia.
Stayed 3 nights in May 2024
Response from Hotel Management on 23 May 2024
I am sorry you did not enjoy your stay. I shared your feedback with the team to ensure that does not happen again. I hope you have a wonderful rest of the week.

10/10 Excellent

Oscar, Tegucigalpa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel . Sharp room presentation and friendly staff
Stayed 2 nights in May 2024
Response from Hotel Management on 7 May 2024
Thank you for the kind words and rating we truly do appreciate it. We look forward to seeing you again in the near future.

6/10 Okay

Oscar

Travelled with family
Liked: Cleanliness, amenities
Good customer service.
Stayed 1 night in May 2024
Response from Hotel Managment on 23 May 2024
Thank you for the kind words and rating. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly welcome our room was immediately ready which was a nice surprise. Breakfast was great too. Pool area is very clean just needs some more sun beds and new umbrellas to make it perfect. We really enjoyed our time there.
Stayed 1 night in May 2024
Response from Hotel Management on 7 May 2024
Thank you for the kind words and rating we truly do appreciate it. We look forward to seeing you again in the near future.

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from Hotel Management on 7 May 2024
Thank you for the kind words and rating we truly do appreciate it. We look forward to seeing you again in the near future.

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Needed to stay an extra night to catch a different flight out. This hotel has reasonable prices, clean, comfy, work-out area in your room, mini fridge and microwave. Bonus they have a shuttle and breakfast. I checked out a little bit early and to my surprise they adjusted the bill so it was lower. Go to their website for updated info as expedia has some info wrong. Shuttle runs 24 hours every half hour and is a black Mercedes van that stops at shuttle pick up. Just gotta wave him down. Staff was extremely friendly and helpful. Definitely recommend.
Stayed 2 nights in May 2024
Response from Hotel Management on 7 May 2024
Thank you for the kind words and rating we truly do appreciate it. We look forward to seeing you again in the near future.

6/10 Okay

Emi

Stayed 1 night in Apr 2024
Response from Hotel Managment on 23 May 2024
Thank you for the kind words and rating. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

10/10 Excellent

Stanford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice shuttle to airport, nice pool and gym. Clean. Restaurant is just a sandwich shop, no good restautants close by.
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the airport with timely shuttle service and a restaurant on property.
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

4/10 Poor

Kenneth

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The AC was NOT working - it was either Full on or Full OFF- Sweltering or Freezing The worst part was we had to call the front desk to get them to change it and they took at least an hour each time The Room was NOT very clean The restaurant was supper noisy and slow - Server was nice but overwhelmed. No discount - no apology I will NOT be back
Stayed 1 night in Mar 2024
Response from Hotel Management on 30 Apr 2024
I am sorry you did not have a favorable experience while staying with us. I will share your feedback with the team. I hope you have a wonderful rest of the week.

8/10 Good

Shonda

Travelled with group
The lady at the front desk was so helpful at check in! She came outside just to help me find the place when I couldn’t locate parking. It’s a great hotel and it’s very clean. I would recommend.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

6/10 Okay

Damaris

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, walls were stained and full of markings, TV remote was sticky and had dog hair. Restroom was dirty. 3 rd floor was so loud on a week night at 1-3 am. No parking spaces, terrible roads to access hotel and very unsafe area.
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
I am sorry you did not have a favorable experience while staying with us. I will share your feedback with the team. I hope you have a wonderful rest of the week.

8/10 Good

MARCEIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

2/10 Terrible

Cecilia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mala calidad de servicio, personal de counter muy mal educado. En la habitacion esta el equipo de yoga y huele mal. El desayuno de muy mala calidad y excesivamente caro. Huevo ,bacon retostado, papas etc $16 no lo vale, el cafe y jugo se paga aparte….. mala experiencia
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
I am sorry you did not have a favorable experience while staying with us. I will share your feedback with the team. I hope you have a wonderful rest of the week.

4/10 Poor

Katrina

Travelled with partner
Disliked: Cleanliness, amenities
I was there for three days nobody came to clean the room.Front desk was sleeping every time i went downstairs I wouldn’t never return
Stayed 3 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
I am sorry you did not have a favorable experience while staying with us. I will share your feedback with the team. I hope you have a wonderful rest of the week.

10/10 Excellent

Ryan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

hong, Wayland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle bus from and to airport is excellent.
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

4/10 Poor

Christine

Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
I am sorry you did not have a favorable experience while staying with us. I will share your feedback with the team. I hope you have a wonderful rest of the week.

10/10 Excellent

Jailene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was convenient the airport is really close the only thing is you can hear all the airplanes flying by. But the staff and housekeeping were so sweet! Could try better breakfast for the price but overall our stay was pleasant.
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Iam

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great Place to stay in the city. Close to everything.
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

8/10 Good

Michelle

Travelled with family, Business traveller
Liked: Staff & service, amenities
Very close to the airport, airport shuttle service was great, hotel staff was friendly.
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Curtisha

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean
Stayed 2 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and very efficient. I checked in very late, close to 1am and in my room ten minutes. Room had exercise equipment, nice if you want a workout in your room. Plenty of parking in the garage (for a fee). The street to the hotel was under construction, at times was only one way.
Stayed 1 night in Mar 2024
Response from Hotel Management on 9 Apr 2024
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

6/10 Okay

Elijah

Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Yovany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabuloso
Stayed 1 night in Apr 2024
Response from Hotel Management on 9 Apr 2024
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

8/10 Good

Bobby Jo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2024
Response from Hotel Management on 9 Apr 2024
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

8/10 Good

Mario, LaBelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying in this Hotel, everything is clean and it is a nice hotel. However, the pool was super cold and pretty much useless. There is also a $15 charge per night for parking while the Hotel next door is free. I would love to stay here again however next time I will prefer a hotel with a climatized pool
Stayed 3 nights in Mar 2024
Response from Hotel Management on 9 Apr 2024
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Mar 2024
Response from Hotel Management on 9 Apr 2024
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe environment
Stayed 1 night in Mar 2024
Response from Hotel Management on 9 Apr 2024
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome with the friendliest staff, including Miguel, who was our server multiple days at the restaurant. Miguel was awesome and the price was great in addition to the convenience of being near the airport and public transportation.
Stayed 6 nights in Mar 2024
Response from Hotel Management on 9 Apr 2024
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

4/10 Poor

Emily

I placed on my door for maid service to not enter my room. Maid service entered my room without consent and then when they took my bathroom towels to replace them they ended up taking my personal hair towel that I brought with me and bought with my own money. Extremely frustrated that now I have to buy a new one due to their negligence.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 9 Apr 2024
I am sorry you did not have a favorable experience with us. I will share your feedback with the team so they can make the necessary changes. I hope you have a wonderful rest of the week.

4/10 Poor

Joan, Roslindale

Stayed 1 night in Mar 2024
Response from Hotel Management on 30 Apr 2024
I am sorry you did not have a favorable experience while staying with us. I will share your feedback with the team. I hope you have a wonderful rest of the week.

6/10 Okay

Shermia

Liked: Cleanliness, staff & service
We ran into an issue that was resolved the next day
Stayed 2 nights in Mar 2024
Response from Hotel Management on 24 Mar 2024
Thank you for the kind rating we truly do appreciate it. I hope you have a wonderful rest of the week.

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities
Stayed 1 night in Mar 2024
Response from Hotel Management on 24 Mar 2024
Thank you for the kind rating we truly do appreciate it. I hope you have a wonderful rest of the week.