Diplomat Beach Resort Hollywood, Curio Collection by Hilton
10/10 Excellent
"Everything was absolutely amazing. Beautiful beach front with access. Staff were amazing. Room was immaculate, we had a suite and the balcony was huge. Food and drinks very affordable. Surrounded by everything you could possibly think of. I will be back soon. "
"I called the front desk the day before our arrival to tell them one, we would be very late getting there AND the debit card they had on file had been cancelled due to our account being hacked and I would be paying in cash. I was told that was no problem. We got there at 3:00 am only to be told our reservation had been cancelled due to the declining of the card and the time and now they had no availability. Not acceptable at all."
"When the sign directs the guests to
the “ice machine” and this tired guest dutifully
makes the 200-yard walk to and from his room to obtain ice, only to find that the ice machine has been removed, this guest finds that to be not just inconvenient but deliberately MEAN "
"Stayed overnight due to missed flight. Very near to Miami International airport, clean room, nice restaurant and bar on location, front desk staff courteous and welcoming. "
"Great location - we could see the beach from our room. The hotel was clean, the staff was friendly, and the beach was steps away! Wish we had stayed longer so we could have enjoyed the pool as well."