Outdoor pool, pool cabanas (surcharge), pool umbrellas
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Reviews of Mondrian South Beach

4.5 out of 5
Mondrian South Beach
1100 West Ave, Miami Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 574 out of 1302 reviews" "
Rating 8 - Good. 227 out of 1302 reviews" "
Rating 6 - Okay. 209 out of 1302 reviews" "
Rating 4 - Poor. 128 out of 1302 reviews" "
Rating 2 - Terrible. 164 out of 1302 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Xiomara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from the beach
Stayed 5 nights in Apr 2024

4/10 Poor

Lenny

Too much hidden fees
Stayed 3 nights in Apr 2024

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities
Out standing service and beautifull place , Closed to the beach ,restaurants ,and famous ocean dr and many more !
Stayed 2 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 1 May 2024
Thank you so much for visiting the Mondrian South Beach! We are so pleased to see you enjoyed your stay here. Here at the Mondrian South Beach our goal is to make sure each and every guest feel welcome and treated as a VIP. So happy we were able to accomplish that with you. Have an amazing day and see you on your next trip!

10/10 Excellent

Paul

Liked: Property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 1 May 2024
Thank you so much for visiting the Mondrian South Beach! We are so pleased to see you enjoyed your stay here. Here at the Mondrian South Beach our goal is to make sure each and every guest feel welcome and treated as a VIP. So happy we were able to accomplish that with you. Have an amazing day and see you on your next trip!

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the location. The pool is amazing although some of those chairs and towels need refreshing. Nicoli and Priscilla kept us refreshed at the pool all day. That was by far a highlight. Maria at the bar in the lobby was also fantastic and so nice.
Stayed 3 nights in Apr 2024

6/10 Okay

Banessa

Travelled with partner
First night, we couldn’t sleep because of a next door neighbor’s fighting. The other thing was the mildew around the shower glass and you can see water damage on the ceiling. But on the positive, it’s closed to the beach about 10min walking distance.
Stayed 3 nights in Apr 2024

10/10 Excellent

Boris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy we booked this property. Views of Biscayne bay and downtown were absolutely amazing. Elevators were always fast and clean. Pool and bar were nice, wasn’t aware that pool closes at 7pm, the best time to enjoy the sunset from the pool. Now, let me say that we were greater by Mark. We have never been served by someone in a hotel by someone that genuinely wanting to help guests and to provide THE best possible experience and service to the guest he is helping. We were not even waiting for him to help us, I guess he saw us waiting in line and he approached us to see how can he help us. I am serious, Mark is the best. I hope this will be seen by his boss so he can be Thanked and rewarded in a way that’s possible for you. Thank you Mark!
Stayed 3 nights in Apr 2024

2/10 Terrible

Shira

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was satisfied until it was time for bed and there was a roach on my bedside table. I was totally disgusted and checked-out of the hotel at 3:30am and went to another hotel South Beach. The front desk was helpful with my concerns and offered to provide me with another room however at that point I was not able to feel comfortable in the hotel.
Stayed 2 nights in Apr 2024

2/10 Terrible

Ideania

Disliked: Cleanliness, property conditions & facilities
This was a weekend from hell. Room was dirty, they came to clean it it then smelled of vomit, changed my room, charged me $200 a night for deposit. Over charged me at the pool so i got a reserved bed for free the next day and it rained. No ice bucket. We paid for a 1 bdrm suite with double bed they changed us to a suite with 1 bdrm and that is not what i paid for!
Stayed 3 nights in Apr 2024

10/10 Excellent

Kimone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay great atmosphere pool settings was so good
Stayed 3 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 1 May 2024
Thank you so much for visiting the Mondrian South Beach! We are so pleased to see you enjoyed your stay here. Here at the Mondrian South Beach our goal is to make sure each and every guest feel welcome and treated as a VIP. So happy we were able to accomplish that with you. Have an amazing day and see you on your next trip!

10/10 Excellent

Grace, Miami

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marc Reid Director of Guest Experience on 1 May 2024
Thank you so much for visiting the Mondrian South Beach! We are so pleased to see you enjoyed your stay here. Here at the Mondrian South Beach our goal is to make sure each and every guest feel welcome and treated as a VIP. So happy we were able to accomplish that with you. Have an amazing day and see you on your next trip!

8/10 Good

Tulay

Stayed 3 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 1 May 2024
Thank you so much for visiting the Mondrian South Beach! We are so pleased to see you enjoyed your stay here. Here at the Mondrian South Beach our goal is to make sure each and every guest feel welcome and treated as a VIP. So happy we were able to accomplish that with you. Have an amazing day and see you on your next trip!

10/10 Excellent

Laneesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and are super helpful!
Stayed 1 night in Apr 2024
Response from Marc Reid Director of Guest Experience on 1 May 2024
Thank you so much for visiting the Mondrian South Beach! We are so pleased to see you enjoyed your stay here. Here at the Mondrian South Beach our goal is to make sure each and every guest feel welcome and treated as a VIP. So happy we were able to accomplish that with you. Have an amazing day and see you on your next trip!

8/10 Good

Pinchas

Liked: Cleanliness
😘
Stayed 2 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 1 May 2024
Thank you so much for visiting the Mondrian South Beach! We are so pleased to see you enjoyed your stay here. Here at the Mondrian South Beach our goal is to make sure each and every guest feel welcome and treated as a VIP. So happy we were able to accomplish that with you. Have an amazing day and see you on your next trip!

4/10 Poor

Grey

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was falling apart. Could not get Shower to operate properly. Water was either burning, hot or freezing cold and the handles were breaking tiles were dirty and falling apart sliding glass door to balcony can barely open or close. Here was left on the floor from previous guest or housemaids couches were dirty and sober carpets. TVs barely operated.
Stayed 1 night in Apr 2024

2/10 Terrible

tigran

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The bed was super uncomfortable and my bed sheets had blood stains on there which i hadnt seen the first night. The building and pool area was nice though. Hotel food was really good.
Stayed 3 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 24 Apr 2024
Thank you for staying with us. We are sorry to see that you had such a challenging experience. can you please reach out to us directly? We would love an opportunity to make things right for you. (mondrianfo@mondriansouthbeach .com

4/10 Poor

Caroline

Disliked: Property conditions & facilities
A lot of the staff seemed rude, and while their were some nice and helpful people, mostly I was disappointed.
Stayed 3 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 24 Apr 2024
Thank you for staying with us. We are sorry to see that you had such a challenging experience. can you please reach out to us directly? We would love an opportunity to make things right for you. (mondrianfo@mondriansouthbeach .com

10/10 Excellent

Tamell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was amazing
Stayed 1 night in Apr 2024
Response from Marc Reid Director of Guest Experience on 24 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Aryana

Liked: Cleanliness
.
Stayed 3 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 24 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

4/10 Poor

Megan, Santa Clarita

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I'm deeply disappointed with the hotel experience. Upon arrival, there was no one available to assist with our luggage, and to compound the issue, the room is in an extremely outdated condition. The soundproofing is so inadequate that neighboring room conversations are disturbingly loud. Additionally, the bathroom floor tile is moving, posing a safety hazard. Furthermore, the toilet flush won't stop unless manually lifted after each use. This entire experience has truly made our time miserable.
Stayed 2 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 24 Apr 2024
Thank you for staying with us. We are sorry to see that you had such a challenging experience. can you please reach out to us directly? We would love an opportunity to make things right for you. (mondrianfo@mondriansouthbeach .com

8/10 Good

Tamika

Liked: Property conditions & facilities
Pool area was nice
Stayed 2 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 24 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Bulent, West New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 24 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Laura Yesenia

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 24 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 Good

LaZandra

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second year in a row at the Mondrian South Beach hotel. It’s a wonderful place to relax and enjoy Miami. We really enjoyed the stay at the hotel and restaurant was great.
Stayed 6 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 24 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time
Stayed 1 night in Mar 2024
Response from Marc Reid Director of Guest Experience on 24 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also a good time with great food drinks
Stayed 2 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 24 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 Okay

Debbie

Liked: Amenities
Very noisy bathroom not clean water marks meldew. Sun beds dipping sagging and not clean. Good location
Stayed 1 night in Apr 2024
Response from ivy on 19 Apr 2024
Thank you for visit and feedback. Our apologies for the inconveniences experienced. Our comments will be addressed with our team.

10/10 Excellent

Ariel Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

10/10 Excellent

Zuleica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and staff really nice
Stayed 4 nights in Apr 2024
Response from Ivy on 18 Apr 2024
We're happy to see that you enjoyed your visit. Thank you for staying and for positive review. We hope to see you again soon.

10/10 Excellent

Tansal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ivy on 19 Apr 2024
Thank your for staying with us and for your review. We're happy to see that you enjoyed your visit. We hope to see you again soon.

10/10 Excellent

Cavin John, Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a blast, they took care of us
Stayed 7 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 1 May 2024
Thank you so much for visiting the Mondrian South Beach! We are so pleased to see you enjoyed your stay here. Here at the Mondrian South Beach our goal is to make sure each and every guest feel welcome and treated as a VIP. So happy we were able to accomplish that with you. Have an amazing day and see you on your next trip!

10/10 Excellent

CHAVELY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

10/10 Excellent

Ayanna, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved our stay here - the pool is EVERYTHING. Def will come back. Rooms can be updated a little but regardless such a beautiful stay
Stayed 8 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you so much for staying with us and for your review Stephanie. We're delighted to see that your overall experience was a good one. We look forward to seeing you soon.

8/10 Good

mohamed

Travelled with partner
Liked: Staff & service, amenities
Our room had some technical problems Tv did not work properly, they changed it... Showers is leaking, Overall we had a good stay
Stayed 2 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for staying with us. We're happy to see that your overall experience was a good one. Our most sincere apologies for the inconvenience experienced with the room. We hope to see you again soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great weekend with my family here ! This had to be one of the best stays so far. Staff was amazing very friendly.
Stayed 2 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for staying with us and for your review. We're delighted to see that you had a great time. We hope to see you again soon.

8/10 Good

Tamara

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

6/10 Okay

Katie

Travelled with partner
Liked: Property conditions & facilities
Beautiful location. Room seemed a little dated. Friendly staff. Pool service was slow and not very attentive even though we purchased a day bed.
Stayed 2 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and feedback. Our apologies for the inconvenience experienced. Your feedback will be addressed with our team.

6/10 Okay

Hilary-Lise

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The lobby of the hotel is very nice. However, the bedroom was not what we were expecting for a 4 stars hotel. Some hotels give you a much better service for the same price including the mini bar.
Stayed 6 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and feedback.

10/10 Excellent

rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite Hotel in South Beach!
Stayed 3 nights in Apr 2024
Response from Ivy on 18 Apr 2024
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

6/10 Okay

Adebayo

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for your review. We appreciate your feedback.

6/10 Okay

Moshe

Travelled with partner
Overprice
Stayed 1 night in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for your review. We appreciate your feedback.

10/10 Excellent

Nhi

Stayed 2 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 1 May 2024
Thank you so much for visiting the Mondrian South Beach! We are so pleased to see you enjoyed your stay here. Here at the Mondrian South Beach our goal is to make sure each and every guest feel welcome and treated as a VIP. So happy we were able to accomplish that with you. Have an amazing day and see you on your next trip!

6/10 Okay

Lydia

Travelled with group
Liked: Cleanliness, staff & service, amenities
The quality of the rooms were bad, peeling paint, rusty, and a in the showers didn't look that clean.
Stayed 1 night in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

6/10 Okay

Adebayo

Travelled with group
Disliked: Staff & service
Staff were a bit abrupt and rude couldn’t wait to get rid of me despite the fact that I booked 3 rooms I will never stay there again the breakfast service was terrible had to wait for long just to get an order in terrible service
Stayed 2 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

10/10 Excellent

Steven

Stayed 4 nights in Apr 2024
Response from Marc Reid Director of Guest Experience on 1 May 2024
Thank you so much for visiting the Mondrian South Beach! We are so pleased to see you enjoyed your stay here. Here at the Mondrian South Beach our goal is to make sure each and every guest feel welcome and treated as a VIP. So happy we were able to accomplish that with you. Have an amazing day and see you on your next trip!

10/10 Excellent

bryanna

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful property
Stayed 5 nights in Mar 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 Okay

Lydia

Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to be back to one of our favourite places… this time however, the hotel was overwhelmed by events , birthdays and wedding ceremonies. Pool was packed and pool team very unhelpful when trying to get a lounger … only if you paid extra as a guest!! Sad … as this hotel is really good but appears to now be the destination for privileged party young children. … no longer a hotel to rest unfortunately x
Stayed 1 night in Apr 2024
Response from Marc Reid Director of Guest Experience on 10 Apr 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.