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Nice hotel for price. A little run down but very clean. Access to pool at two other hotels. Great location. Near restaurants and bars and the beach. Room was very big
Everything was great. The only situation we had was that there’s no transportation from the airport, which is stated through Expedia, but the hotel does not actually offer it.
Started off well but turned into a nightmare. Got woken up at 8am to pounding on our wall. Most likely construction. Then, found a cockroach inside the room. Requested room service and only received new towels. No cleaning! Absolutely terrible experience. Will not recommend. Staff not helpful.
We stayed here for 1 night and it was perfect. Close to the beach and walking distance from many restaurants. The lady at the front desk was super sweet and let us check-in hours early. Spacious rooms with big closets and nice bathrooms. The beds were super comfortable. Overall it was a great affordable stay & I would come back to stay here if I was in the area again!
Angela
Stayed 1 night in May 2024
Response from TM, Guest Relations on 10 May 2024
Hi Angela, it's great to hear that you enjoyed our exceptional staff service, our convenient location, and comfortable accommodations. Thank you for sharing your lovely review and we look forward to hosting you again in the near future for another perfect experience.
2/10 Terrible
Samuel
5 May 2024
Samuel
Stayed 1 night in May 2024
Response from TM, Guest Relations on 10 May 2024
We're sorry you did not have a nice stay, Samuel. We appreciate all feedback and hope you will allow us to host you again where we can make it a 5-Star stay.
No complaints here. Staff members were helpful - we have an excellent experience overall. Will stay again.
Joffrey
Stayed 3 nights in Apr 2024
Response from TM, Guest Relations on 10 May 2024
Thank you for a wonderful review, Joffrey! We're happy to know that our staff provided attentive service and you had an excellent experience. We look forward to your next stay.
the front desk clerks were very nice professional and helpful love this place!!
Vermex
Stayed 3 nights in Apr 2024
Response from TM, Guest Relations on 10 May 2024
Hi Vermex, we appreciate your great feedback. We take pride in providing excellent guest service, so we are happy to know this was your experience. Please visit us again when you are back in Miami.
Upstairs there has been a tad noise but overall my favorite place to stay
Vermex
Stayed 3 nights in Apr 2024
Response from TM, Guest Relations on 10 May 2024
Hi Vermex, thank you for choosing us for multiple stays! Some guests are a bit noisier than others, but let us know next time and we will try to accommodate you in a quieter room. We look forward to hosting you again soon.
I made last minite reservations to goto Miami, i was a little hesitate due to the low price. I would have to say it beat my expectation
it was an old building but thw room was remodeled. It was not a 5 star resort but i wouldnt hesitate to stay there again based on the size of the room, cleanliness and location.
The only negative was i was going to but my laptop in the safe and it was not bolted to anything
Robert
Stayed 2 nights in Apr 2024
Response from TM, Guest Relations on 10 May 2024
Hi Robert, thanks for allowing us the opportunity to exceed your expectations! We will share the safe issue with the team. We are always looking for ways to improve. We hope to host you again soon.
Hi Corina, thank you for your great feedback. We a quiet hotel, yet just steps away from shopping, dining, attractions, and nightlife. We welcome you to join us again for another stay.
8/10 Good
Adrian
22 Apr 2024
Liked: Staff & service
The proporty is not in the best condition, the carpet must be changed.. The Staff is really kind, the place is really near everything, it feels safe and clean. The price is regular, should be a little cheaper. Overall is a good place
Adrian
Stayed 2 nights in Apr 2024
Response from TM, Guest Relations on 10 May 2024
Thank you for your feedback, Adrian. We are a historic property, but we constantly perform upkeep and renovations. We will take your comments into consideration. Please visit us again when you return to Miami.
Absolutely loved it. Perfect location to South Beach in Miami near 24/7 Walgreens and tons of shops, restaurants, and nice hotels. Would definitely stay there again.
Nothing to like...after i woke to rain coming through the ceiling on to the bed...my clothes were soaked my laptop unusable do to water getting in to it..important paperwork completely water saturated.after almost 24 hrs they finally moved me to another room. TheGM has made no attempt to compensate for my loss,refuses to communicate about it
Markyus
Stayed 3 nights in Mar 2024
10/10 Excellent
Mike
26 Mar 2024
Love everything about the hotel
Very comfortable
Mike
Stayed 1 night in Mar 2024
Response from TM, Guest Relations on 28 Mar 2024
Hi Mike, thank you for an excellent review! We're happy everything went well and hope you will come again soon.
We are happy you had a wonderful stay, Zaion! We look forward to having you back with us soon.
2/10 Terrible
Armando, Miami
17 Mar 2024
Disliked: Cleanliness, staff & service, amenities
Worse service ever,,, no parking .. come without your vehicle…
Armando
Stayed 1 night in Mar 2024
Response from TM, Guest Relations on 20 Mar 2024
Hello Armando. We are a historic Art Deco hotel, so we don’t have a garage or parking lot, which is extremely typical for Miami Beach. There is metered parking on the street and a parking garage close by. We appreciate your feedback.
No parking on site combined with an insane municipality's decision to close all parking garages during the spring break weekends made our trip quite a logistical nightmare .
Peter
Stayed 3 nights in Mar 2024
Response from TM, Guest Relations on 20 Mar 2024
Hello Peter, thank you for your review. We understand how frustrating that must have been. We hope you will visit again, perhaps outside of Spring Break, for a better experience.
8/10 Good
Eunico Louie
11 Mar 2024
Eunico Louie
Stayed 3 nights in Mar 2024
4/10 Poor
Elizabeth
Travelled with family
11 Mar 2024
Disliked: Amenities
Non cooperative, no parking, no breakfast in hotel or close by, no elevator to mezzanine, no room cleaning and no compensation
Elizabeth
Stayed 2 nights in Mar 2024
Response from TM, Guest Relations on 20 Mar 2024
Hello Elizabeth. We do not have a parking lot or garage nor do we have a restaurant to offer breakfast. We offer housekeeping service every 3rd day of your stay, but we will remove trash and replace towels daily. At any time during your stay, you may stop by the front desk to request additional items such as towels or amenities. Thank you for your feedback.
Hi Mark, thank you for your review! We're happy to know that you liked our historic boutique hotel charm. We welcome you to stay with us again when you are back in Miami Beach.
This property gave me a full studio apartment for a very good price. I could see myself booking an extended stay. It had ample closet space, ample windows, a full kitchen and a comfortable bed. My needs were met by the staff immediately and with a smile. However, I would recommend washing the kitchen tools well before use. The cutting board had a nasty smell.
Suzanne
Stayed 2 nights in Mar 2024
Response from TM, Guest Relations on 6 Mar 2024
Hi Suzanne, thank you for your great feedback. We are happy to know that your overall stay went well and you had a comfortable experience. We appreciate all feedback and hope you will consider us again in the future.
Hi Hashem! It's wonderful to hear that your overall stay went well. Thank you for writing to us and please stay with us again when you are back in Miami Beach.
10/10 Excellent
Ranganayakulu
27 Feb 2024
Ranganayakulu
Stayed 2 nights in Feb 2024
Response from TM, Guest Relations on 20 Mar 2024
Hi Ranganayakulu! It was our pleasure to have you as our guest and we look forward to your return!
Conveniently located close to everything. The property is clean, some upgrade would be preferable, especially the air conditioning. Staff are very friendly.
Yang
Stayed 3 nights in Feb 2024
Response from TM, Guest Relations on 1 Mar 2024
Hi Yang, thank you for your great review! We are in a great location just steps to the Convention Center and Lincoln Road Mall. We are constantly working to improve the guest experience, so we appreciate your feedback.
I don’t recommend to book this hotel unless you are ready for a huge disappointment. No one answers phone call and no one to check you in.
Vikas
Stayed 2 nights in Feb 2024
Response from TM, Guest Relations on 1 Mar 2024
Hello Vikas, thank you for your review. We are a small boutique property, so if the agent was not available, they may have simply taken a bathroom break. Our apologies for the inconvenience. Please keep in mind that our staff assist guests frequently and are busier around 11 AM and 3 PM when guests are checking in/out. We appreciate your feedback.
6/10 Okay
Luiz Henrique, Sao Paulo
Travelled with family
18 Feb 2024
Disliked: Staff & service
Old and needing renovations. Location is great.
Luiz Henrique
Stayed 2 nights in Feb 2024
Response from TM, Guest Relations on 21 Feb 2024
Hello Luiz Henrique, thank you for your review. We are an art deco hotel that was built in the early 1900's, renovated every few years while preserving the history of Miami Beach. We're glad you enjoyed our great location and hope you will consider us again for a future stay.
This place was clean and very close to the main areas in south beach. We loved it for an over nighter
Stephanie
Stayed 1 night in Feb 2024
Response from TM, Guest Relations on 21 Feb 2024
Thank you for your great feedback, Stephanie! We’re glad to have met all your expectations for a perfect one-night stay. Please come back and join us soon.
My only complaint was that there was a gigantic roach on the floor near the bathroom. It was huge. But other than that the room was spotless. I would definitely stay here again.
Gerald
Stayed 2 nights in Feb 2024
Response from TM, Guest Relations on 21 Feb 2024
Hi Gerald, thank you for your review! Due to our subtropical weather, there are insects throughout the city, but we have weekly preventive maintenance to avoid these instances. Our apologies if this was your experience. We welcome the opportunity to host you again when you are back in Miami Beach.
10/10 Excellent
Julio
6 Feb 2024
Julio
Stayed 1 night in Feb 2024
Response from TM, Guest Relations on 21 Feb 2024
It was a pleasure to host you, Julio! Please come back and join us again soon.
Hello William John! We're glad to know that our accommodation was spacious and comfortable for you. We welcome you to stay with us again in the future.