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Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Response from Amir Blattner General Manager on 29 Apr 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Response from Amir Blattner General Manager on 29 Apr 2024
We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 Excellent
Sheila
Travelled with family
26 Apr 2024
Liked: Cleanliness, staff & service, amenities
Beautiful hotel & so much to walk to. Trolley is easily accessible to bay front marketplace . Pool was really nice.
Sheila
Stayed 1 night in Apr 2024
Response from Hyatt Regency Miami on 27 Apr 2024
We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! We appreciate you mentioning the time utilizing our amenities, notably the pool. Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
6/10 Okay
Kendall
25 Apr 2024
Liked: Cleanliness
The parking is horrible
Kendall
Stayed 1 night in Feb 2024
Response from Hyatt Regency Miami on 26 Apr 2024
Thank you for taking the time to review your stay at our hotel. We are delighted you had an enjoyable time here. However, we are sorry for the issues you had with the parking. We appreciate your patience, and please know for future visits, our front desk is always happy to assist you with matters like this. We enjoyed hosting your stay and hope we will continue to be your hotel of choice when your plans bring you to our area.Best Regards, Amir Blattner, General Manager,Hyatt Regency Miami
10/10 Excellent
Phyllis, Brenham
20 Apr 2024
Liked: Staff & service
The property was older than I thought it would be.
Phyllis
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. However, we apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
We appreciate you sharing your thoughtful feedback. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we look forward to having the pleasure of welcoming you back soon.Best Regards, Amir Blattner,General Manager,Hyatt Regency Miami
8/10 Good
Charles
16 Apr 2024
Liked: Cleanliness, staff & service
The s rooms need to be updated.
Charles
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
Thank you for being our guest at Hyatt Regency Miami and for the feedback. We are glad to read you had an overall satisfactory visit. However, We apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for your terrific rating of Hyatt Regency Miami. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner,General Manager,Hyatt Regency Miami
8/10 Good
Rupert
7 Apr 2024
Rupert
Stayed 1 night in Apr 2024
Response from Amir Blattner General Manager on 28 Apr 2024
We are pleased to receive your generous rating for Hyatt Regency Miami. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
8/10 Good
Gauthami
7 Apr 2024
Gauthami
Stayed 1 night in Mar 2024
Response from Amir Blattner General Manager on 28 Apr 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Nice hotel, easy walk to the water and to Brickell.
jason
Stayed 4 nights in Mar 2024
Response from General Manager on 7 Apr 2024
Dear Jason, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
2/10 Terrible
Ann
6 Apr 2024
Ann
Response from General Manager on 8 Apr 2024
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 Excellent
Mesrop
5 Apr 2024
Mesrop
Stayed 1 night in Apr 2024
Response from Hyatt Regency Miami on 26 Apr 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner, General Manager,Hyatt Regency Miami
Thank you for taking the time to review your stay. We are glad to read you had an overall satisfactory visit. However, we hope you will accept our apologies for the inconvenience caused by the lack of housekeeping services. We are happy that our staff corrected this issue and are grateful for your patience. We look forward to welcoming you back the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
8/10 Good
Sharon
1 Apr 2024
Liked: Cleanliness
Sharon
Stayed 1 night in Mar 2024
Response from General Manager on 4 Apr 2024
We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
6/10 Okay
Ozlem, Arlington Heights
Travelled with family and small children
1 Apr 2024
Liked: Cleanliness
location was good but, nothing was unique except the location
Ozlem
Stayed 4 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Thank you for staying with us and sharing about your visit. We appreciate your compliments about where we exceeded your expectations, as well as your feedback regarding areas where we could improve our guest experience. We apologize for anything other than a perfect visit, and we hope you will return for the exceptional stay that we strive to provide to every guest.Thank you once more, and we look forward to hosting you again.Best Regards,Amir BlattnerGeneral ManagerHyatt Regency Miami
Dear Vincent, Thank you for taking the time to share your comments regarding your stay at Hyatt Regency Miami. We apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Best Regards,Amir BlattnerGeneral ManagerHyatt Regency Miami
10/10 Excellent
Richard
31 Mar 2024
Richard
Stayed 1 night in Mar 2024
Response from General Manager on 21 Apr 2024
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you so much for taking the time to post a review of Hyatt Regency Miami. Although we were happy to see your overall stay was good, we were disappointed that you felt the price did not meet your expectations. We appreciate your feedback and hope you will revisit.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for returning to Hyatt Regency Miami once again! Your repeat business is the best compliment we can receive. We continually strive to provide excellent service to our guests and your comments assure us that we are achieving that goal. The entire team will appreciate reading all of your wonderful feedback. Thank you once more, we hope to see you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon. Best Regards, Amir Blattner General ManagerHyatt Regency Miami
6/10 Okay
Doris, Midwest City
23 Mar 2024
Doris
Stayed 1 night in Mar 2024
Response from General Manager on 13 Apr 2024
Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at Hyatt Regency Miamiand that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 Excellent
Samuel D.
19 Mar 2024
Samuel D.
Stayed 4 nights in Mar 2024
Response from General Manager on 8 Apr 2024
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
4/10 Poor
ROGER
Business traveller
18 Mar 2024
Disliked: Amenities
Noisy rooms . Gym very bad little . Food no good
ROGER
Stayed 3 nights in Mar 2024
Response from Hyatt Regency Miami on 20 Mar 2024
Thank you for taking the time to share your comments. We sincerely apologize for not meeting your expectations with our facilities center and for the inconvenience caused due to the noise issues you encountered in your room. We were not aware of these concerns during your stay; in the future, please know our front desk staff is always available to help, including relocation whenever possible. We are also sorry for the disappointment you had with the food. We will share your comments with the appropriate team as we strive to enhance our guest experience. We are grateful for your patience and hope you will give us a second chance to make a better impression.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for choosing Hyatt Regency Miami. We are glad you had a perfect stay, and we couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we are excited about your next visit.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
2/10 Terrible
Richard
17 Mar 2024
Richard
Stayed 2 nights in Mar 2024
Response from General Manager on 7 Apr 2024
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Enjoyed our stay after our flight got canceled. Needed a place to stay for the night. Not as close to airport as we would have liked. $50 cab rides add up.
Marc
Stayed 1 night in Mar 2024
Response from Hyatt Regency Miami on 18 Mar 2024
Thank you for your recent review regarding your stay at Hyatt Regency Miami. We are truly sorry that you were stranded at the airport due to a flight cancellation. However, we are glad to read that we were able to turn your difficult situation into a pleasant one. We are grateful for your feedback and look forward to hosting you again the next time you're in the area.Best Regards, Amir Blattner, General Manager,Hyatt Regency Miami
Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hyatt Regency Miami. We look forward to your return and wish you all the best with your future travels.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 Excellent
Gary
16 Mar 2024
Liked: Cleanliness
Gary
Stayed 1 night in Mar 2024
Response from Hyatt Regency Miami on 18 Mar 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 Excellent
Julie, Clarksville
16 Mar 2024
Julie
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr 2024
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 Excellent
Vishal
11 Mar 2024
Vishal
Stayed 1 night in Dec 2023
Response from Hyatt Regency Miami on 13 Mar 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 Excellent
Michael
10 Mar 2024
Michael
Stayed 2 nights in Mar 2024
Response from General Manager on 31 Mar 2024
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for staying with us and sharing about your visit. We appreciate your compliments about where we exceeded your expectations, as well as your feedback regarding areas where we could improve our guest experience. We apologize for anything other than a perfect visit, and we hope you will return for the exceptional stay that we strive to provide to every guest. Thank you once more, and we look forward to hosting you again.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Response from Amir Blattner General Manager on 10 Mar 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
I checked out Sunday and haven’t receive my deposit. The lady at front desk said 24-48 hrs max after checkout.
Everardo
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Miami on 11 Mar 2024
While we are glad you had a great time with us during your visit, we do regret any frustration and inconvenience due to the retainer. Our system automatically releases this hold the moment you check out; however, the authorization of the funds depends on your banking institution. This can take up to two to three weeks. We ask that you please get in touch with your bank directly for further assistance regarding this matter. If we can help in any way, please let us know. It was a pleasure hosting your visit, and we hope to see you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
6/10 Okay
Felice
Travelled with family
25 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel room did not offer anything. There was one chair and a lot of empty space where a comfortable chair could have been placed. No extra amenities at all and it is not updated for the high price
Felice
Stayed 1 night in Feb 2024
Response from Amir Blattner General Manager on 27 Feb 2024
Thank you for taking the time to share your comments. We apologize for disappointing you with some aspects of your visit and are sorry to read that you were disappointed with the lack of amenities in your room. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
6/10 Okay
Stacy
24 Feb 2024
Disliked: Amenities
I love the world of hyatt hotels but this one clearly needs some freshening up. Customer service was great, but I was disappointed at my room age of decor.
Stacy
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Thank you for being our guest and for the feedback. We are glad to read you had an overall satisfactory visit and that you liked the service provided by our staff. However, we are sorry that the accommodations assigned were not appealing to you. We will share these notes with the appropriate individuals for future modernization plans for our hotel. We do hope you will consider us again the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
This is our 3rd stay here. We like the convenience of the location. The staff is always so welcoming and attentive!
DORA
Stayed 3 nights in Feb 2024
Response from General Manager on 24 Feb 2024
We are so glad you came back to see us! Thank you very much for the wonderful comments about our staff and our accommodations. We are thrilled to be able to provide you with all of the amenities that make us a great destination for the Miami area. We will keep working diligently to keep your business for many years to come. Thank you again for your kind comments. We look forward to your next stay at Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Excellent restaurant. Our room was a bit noisy due to the bridge and traffic. Not the fault of anyone. Excellent staff! So helpful, polite and friendly.
Mary
Stayed 3 nights in Feb 2024
Response from Amir Blattner General Manager on 19 Feb 2024
Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We are also glad you had a great dining experience at our restaurant.We hope to welcome you back soon for another outstanding stay at Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
Response from Amir Blattner General Manager on 19 Feb 2024
We appreciate you taking the time to share your feedback. We are happy your overall stay was pleasant; however, we are sorry for the noise issues you experienced during the night. Our goal is to provide accommodations conducive to a peaceful night's rest, so we apologize that your sleep was disrupted. We hope you will allow us to give you a better experience on your next trip to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami