Title: Residhome Metz Lorraine Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1690610&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Residhome Metz Lorraine Aparthotel in Metz with a fitness centre ## Photo gallery for Residhome Metz Lorraine ![Apartment | Living area | TV - Residhome Metz Lorraine (Metz)](https://images.trvl-media.com/lodging/2000000/1700000/1690700/1690610/361d7783.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Studio | Private kitchen | Fridge, microwave, stovetop, electric kettle - Residhome Metz Lorraine (Metz)](https://images.trvl-media.com/lodging/2000000/1700000/1690700/1690610/bc2c323f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, desk, free cots/infant beds, travel cot - Residhome Metz Lorraine (Metz)](https://images.trvl-media.com/lodging/2000000/1700000/1690700/1690610/5cd25cee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Residhome Metz Lorraine (Metz)](https://images.trvl-media.com/lodging/2000000/1700000/1690700/1690610/0ab98f24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Residhome Metz Lorraine (Metz)](https://images.trvl-media.com/lodging/2000000/1700000/1690700/1690610/2e8c1509.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Residhome Metz Lorraine offers comfort and practicality in Nouvelle Ville. Guests enjoy in-room WiFi, a gym, and a buffet breakfast. The well-maintained property and helpful multilingual staff enhance the experience. ## Reviews 8.2 Very good ## Popular amenities - Kitchen - Pet-friendly - Free Wi-Fi - Gym - Breakfast available - Parking available £50 includes taxes & fees 27 Feb - 28 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1690610&PinnedHotelID=1690610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1690610&PinnedHotelID=1690610&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=1690610&PinnedHotelID=1690610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=1690610&PinnedHotelID=1690610&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1690610&PinnedHotelID=1690610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1690610&PinnedHotelID=1690610&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1690610&PinnedHotelID=1690610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1690610&PinnedHotelID=1690610&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Studio ![Premium bedding, desk, free cots/infant beds, travel cot](https://images.trvl-media.com/lodging/2000000/1700000/1690700/1690610/ac9761b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Heating Free cots/infant beds Kitchenette Fridge Dining table Flat-screen TV Premium bedding Private bathroom - 269 sq ft - Sleeps 2 - 1 Double Sofa Bed ### View all photos for Apartment ![Premium bedding, desk, free cots/infant beds, travel cot](https://images.trvl-media.com/lodging/2000000/1700000/1690700/1690610/ac9761b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Heating Free cots/infant beds Kitchenette Fridge Dining table TV Premium bedding Sofa bed - 484 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMetz-Hotels-Residhome-Metz-Lorraine.h1690610.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMetz-Hotels-Residhome-Metz-Lorraine.h1690610.Hotel-Information) ## About the area Located in Nouvelle Ville, a neighbourhood in Metz, this aparthotel is in a shopping district and near a train station. Arsenal de Metz and Centre Pompidou-Metz are cultural highlights, and some of the area's activities can be experienced at Le Prana Spa and France Aventures Amnéville. Looking to enjoy an event or a game while in town? See what's happening at Stade Municipal Saint-Symphorien or Patinoire Municipal. [Visit our Metz travel guide](https://www.expedia.co.uk/Metz.dx8885) [View more Aparthotels in Metz](https://www.expedia.co.uk/Metz-Apart-Hotels.d8885-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C49.10851%2C6.17378&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BsyX2l5HXJyKLX9prQkmUZkzIqk=) 10 Rue Lafayette, Metz, Moselle, 57000 ### What's nearby - ![Looking back at the main entrance of the Metz Cathedral ](https://images.trvl-media.com/place/8885/3ac2207c-4881-43a7-8219-9994a257afa8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Metz Cathedral 18 min walk \- 1.0 mile - Quartier Impérial 4 min walk \- 0.3 miles - Centre Pompidou-Metz 8 min walk \- 0.4 miles - Place de la Republique 12 min walk \- 0.7 miles - Metz Christmas Market 14 min walk \- 0.8 miles ### Getting around - Metz Station 4 min walk - Metz (ETZ-Metz - Nancy - Lorraine) 28 min drive ### Restaurants - Starbucks 4 min walk - Fox Coffee 4 min walk - Fox Lab 4 min walk - Piopa 8 min walk - Subway 9 min walk ## About this property ### Residhome Metz Lorraine Aparthotel in Metz with a fitness centre A fitness centre, self parking and a meeting room are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, express check-in, a front desk safe and multilingual staff assistance are on-site. The apartment provides a TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as an electric kettle and a dining table, and other amenities include free WiFi and premium bedding. This aparthotel offers 130 accommodations with a hairdryer. Beds feature premium bedding. Televisions come with premium digital channels. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a bath. This Metz aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Recreational amenities at the aparthotel include a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![Reception](https://images.trvl-media.com/lodging/12000000/11270000/11263000/11262966/cb10fba4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Bristol Metz Centre Gare Nouvelle Ville - Free Wi-Fi - Breakfast available - Housekeeping - 24/7 front desk 8.0 Very good 463 reviews £47 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=11262966&PinnedHotelID=11262966&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/17000000/16610000/16604200/16604177/d571e4c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Campanile PRIME - Metz Centre Gare Nouvelle Ville - Pet-friendly - Free Wi-Fi - Air-conditioning - Games room 8.8 Excellent 871 reviews £58 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=16604177&PinnedHotelID=16604177&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Studio (2 People) | Desk, laptop workspace, soundproofing, free cots/infant beds](https://images.trvl-media.com/lodging/17000000/16440000/16433400/16433342/312ae8e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Odalys City Campus Apartment Hotel - Metz Centre Les Îles - Pet-friendly - Free Wi-Fi - Gym - Breakfast available 8.4 Very good 362 reviews £51 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=16433342&PinnedHotelID=16433342&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/2000000/1160000/1156200/1156133/484ab4e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kyriad Metz Centre Metz-Centre – Ancienne Ville - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 744 reviews £59 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1156133&PinnedHotelID=1156133&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/110000/106700/106618/5a4dee3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Metz Centre Gare Nouvelle Ville - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.0 Wonderful 168 reviews £66 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=106618&PinnedHotelID=106618&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/5900/5801/e10fceaa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Metz Centre Gare Nouvelle Ville - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 7.8 Good 506 reviews £51 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=5801&PinnedHotelID=5801&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 9.90 per person)](https://images.trvl-media.com/lodging/93000000/92430000/92421100/92421005/4d26caf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ACE Hôtel Metz Grigy-Technopôle - La Grange-aux-Bois - Pet-friendly - Parking included - Free Wi-Fi - Breakfast available 9.0 Wonderful 364 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=92421005&PinnedHotelID=92421005&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/21000000/20020000/20019500/20019414/ffeb8552.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B HOTEL Metz Est Technopole Pôle Santé Peltre - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 235 reviews £58 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=20019414&PinnedHotelID=20019414&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/20000000/19270000/19268200/19268137/5b85d0df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CAMPANILE METZ NORD - Woippy Woippy - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 586 reviews £59 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=19268137&PinnedHotelID=19268137&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1180000/1171200/1171163/65773f2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel du Théâtre Metz-Centre – Ancienne Ville - Pet-friendly - Parking included - Free Wi-Fi - Breakfast available 7.0 Good 715 reviews £50 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=1171163&PinnedHotelID=1171163&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1690610&PinnedHotelID=1690610&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1690610,11262966,16604177,16433342,1156133) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (EUR 9 per night) - Limited on-site self parking - Wheelchair-accessible parking available ### Family friendly - Free cot - Travel cot ### Kitchenette - Cookware, dishware, and utensils - Electric kettle - Hob - Microwave - Refrigerator ### Dining - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 8 for children - Dining table ### Bedrooms - Premium bedding ### Bathroom - 1 private bathroom - Bathtub - Hair dryer - Shampoo - Soap - Towels provided ### Living spaces - Dining table ### Entertainment - TV with premium digital channels ### Work spaces - Desk - Meeting room ### Comfort - Heating ### Pets - Pet friendly - One pet total - Fee: EUR 9 per pet per night - Service animals exempt from fees ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Hardwood flooring in room - Lift - Portable shower seat - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Smoke-free property ### Services and conveniences - Luggage storage - Multilingual staff - Phone - Safe at front desk ### Location highlights - In a business district - In a shopping district - In the city centre - Near a train station ### Things to do - Gym - Bicycle rentals nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - 130 units - 5 floors ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 8:00 PM Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions The front desk is open Monday - Friday (7:00 AM - 9:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM) Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests planning to arrive outside of normal check-in hours must contact this property at least 48 hours in advance to arrange check-in. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 9 per pet, per night Service animals are welcome, and are exempt from fees 1 total pets ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: EUR 250 per stay - A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 8 for children - Self-parking fee: EUR 9 per night - Pet fee: EUR 9 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Metz Lorraine Residhome Lorraine Residhome Lorraine House Metz Residhome Metz Residhome Metz Lorraine Residhome Hotel Metz Residhome Metz Lorraine House Residhome Lorraine House Residhome Metz Lorraine Metz Residhome Metz Lorraine Aparthotel Residhome Metz Lorraine Aparthotel Metz ## Frequently asked questions ### Is Residhome Metz Lorraine pet-friendly? ### How much does it cost to stay at Residhome Metz Lorraine? ### How much is parking at Residhome Metz Lorraine? ### What time is check-in at Residhome Metz Lorraine? ### What time is check-out at Residhome Metz Lorraine? ### Where is Residhome Metz Lorraine located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Residhome Metz Lorraine Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.0 Location ### 8.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 173 8 - Good 222 6 - Okay 63 4 - Poor 21 2 - Terrible 14 ## Reviews ### 8/10 Good #### Ross 3 Dec 2024 Liked: Cleanliness, property conditions & facilities, communication Convenient location, easy to get about, basic but good for what we needed the hotel for ##### Ross Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Abbey 9 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great for casual travelers! Close to many fun areas of Metz, easy to find, and great support for helpful desk staff. ##### Abbey Stayed 1 night in Dec 2024 ### 8/10 Good #### Verified traveller 31 Jul 2025 Liked: Communication #### Good value for money Worth the money.convenient location.Everything we needed.comfy bed. Shame the air con didn't work ##### Verified traveller Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Rosana 7 Sept 2025 Liked: Cleanliness, communication Simple and no-fuss, a good place to stay for a short trip. The staff was super helpful, attentive and friendly. Breakfast was ok, but skip the cold pre-packaged scrambled eggs (they were cold from the fridge) and the bacon looked like plastic. You are better off with the bread, cheeses and fruit. It was a good stay overall, I would stay here again in the future, and simply skip the breakfast. Again, a big thank you to the staff for the friendly attention. ##### Rosana Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Christin 12 Nov 2024 Liked: Cleanliness, property conditions & facilities Super friendly and very helpfull staff! THANK YOU! ##### Christin Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Yin Ping 31 Mar 2024 Liked: Cleanliness, room comfort, communication #### Great value performance A leisure and comfort stay in Metz. Recommend ##### Yin Ping Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Suhaib 30 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff easy going and great customer service ##### Suhaib Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Rafael 26 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Lovely hotel ##### Rafael Stayed 19 nights in Jul 2025 ### 8/10 Good #### Shannon 20 Sept 2024 Liked: Cleanliness, amenities, room comfort, communication Good rooms within decent walking distance from the train station ##### Shannon Stayed 1 night in Sep 2024 ### 8/10 Good #### Roman 11 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The kitchen was good. ##### Roman Stayed 4 nights in May 2025 ### 10/10 Excellent #### wolf 1 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication best price local aeria ##### wolf Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Nino 6 Mar 2024 Liked: Communication Cleanliness could improve. Pictures were more attractive than reality. Friendly staff. I would still use the hotel for next stay ##### Nino Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Silvia 12 Sept 2022 Liked: Cleanliness, room comfort, communication #### Good accomodation, needing some maintainance The apartment was very spacious, but would need some maintenance: when showering, water would come also from the bathtub faucet and the shower itself was leaking. The door bolt lock (additional lick from inside) did not work. The room was really hot, also compared to the hall. The building is looking directly on the railway tracks and really close to the station (we could see the interior from our window), which might be a bit noisy, especially with an open window. For an additional price, there is a spacious garage. Position is great, close to the train station and the Centre Pompadour, 10-15 minute walk from the center ##### Silvia Stayed 2 nights in Aug 2022 ### 4/10 Poor #### Rieko 14 Jan 2026 Liked: Cleanliness Disliked: Property conditions & facilities 客室、清潔さは問題なかったです。 しかし平日は午後9時、週末は午後4時でフロントが不在になることを事前に知らされず、念のため送ったメールへの返信も遅くて確認できませんでした。 週末夜に到着し、かなり慌てました。緊急連絡先に電話し、宿泊客の助けを借りてどうにかチェックインできました。 また氷点下の夜、お湯が出ず、かなり困りました。その日入浴できませんでした。フロント不在＝クレーム対応が難しいことを踏まえて、宿泊は検討すべきかと思います。 ##### Rieko Stayed 3 nights in Dec 2025 ### 2/10 Terrible #### Olivier 2 Jan 2026 Liked: Communication Disliked: Cleanliness, property conditions & facilities Madame, Monsieur, Nous avons choisi votre hôtel dans l’espoir de bénéficier d’un service de qualité, conforme à la réputation et aux standards attendus d’un établissement hôtelier. Malheureusement, nous avons été profondément déçus par les services qui nous ont été fournis. En effet, durant les deux jours de notre séjour, les 8 chambres que nous occupions ne disposaient pas d’eau chaude, ce qui nous a empêchés de prendre une douche dans des conditions normales. Cette situation a fortement affecté notre confort et notre bien-être. De plus, après avoir quitté nos chambres et alors que nous nous trouvions encore à la réception, nous avons souhaité utiliser les toilettes. À notre grande surprise, il nous a été répondu qu’il n’y avait pas de toilettes disponibles, alors même que nous étions toujours clients de l’hôtel et n’avions pas encore quitté les lieux. Ces dysfonctionnements nous ont profondément déçus et ne reflètent pas le niveau de service que l’on est en droit d’attendre de votre hôtel. Ils portent atteinte à l’image et au professionnalisme de votre établissement. Nous vous remercions de bien vouloir nous fournir des explications à ce sujet et de prendre les mesures nécessaires afin que de telles situations ne se reproduisent plus à l’avenir. Dans l’attente de votre retour, nous vous prions d’agréer, Madame, Monsieur, l’expression de nos salutations distinguées. Olivier ##### Olivier Stayed 2 nights in Dec 2025 ### 8/10 Good #### Thomas 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfekt für ein Adventswochenende on Metz ##### Thomas Stayed 1 night in Dec 2025 ### 8/10 Good #### Guy 24 Nov 2025 Liked: Amenities, property conditions & facilities Disliked: Cleanliness L'hôtel est situé a proximité de la gare de Metz a 15mn a pied du centre ville En revanche les chambres correctes mais mériterait d'etre mieux nettoyées ##### Guy Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### ANNE 13 Oct 2025 Liked: Cleanliness, room comfort, communication #### Excellent rapport qualité/prix Appartement tres spatieux, bien chauffé, équipé correctement et propre. Coût raisonnable du parking. Petit-déjeuner copieux et frais (pains au chocolat delicieux). Et surtout un accueil parfait, de la réception à l'espace petit-déjeuner géré par une sympathique jeune femme !!! ##### ANNE Stayed 1 night in Oct 2025 ### 4/10 Poor #### Nathalie 10 Oct 2025 Disliked: Cleanliness, property conditions & facilities support de douche cassée qui ne tient pas, j’ai dû l’attacher avec un élastique pour prendre ma douche debout odeur très forte d’urine dans la salle de bain comme dans un fond de ruelle qui cumule plusieurs pipi j’ai demandé de changer de chambre à l’arrivée mais on m’a dit que ce n’était pas possible je suis sûrement tombée sur une mauvaise chambre mais ça prouve le manque d’entretien ##### Nathalie Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Jose 20 Sept 2025 Disliked: Cleanliness, room comfort, communication #### Horrible Pesima atencion,sucio,gerente un maleducado no entiendo colo puede tener esa puntuación en hiteles .com cuando el gerente es un maleducado que ni siquiera se digna a mirarte a la cara cuando te esta hablando ##### Jose Stayed 3 nights in Sep 2025 ### 8/10 Good #### severine 12 Sept 2025 Liked: Cleanliness, room comfort, communication #### Bien Beau bâtiment / parking propre de sécurisé Grande Chambre familiale donnant sur rue Très bruyant avec fenêtres ouvertes / pas de Clim mais petit ventilateur tout de même seulement par grande chaleur inefficace ##### severine Stayed 1 night in Aug 2025 ### 4/10 Poor #### Sascha 3 Sept 2025 Disliked: Amenities, communication Direkt neben den Bahngleisen. Keine englischsprachige Rezeption. Unbequeme, alte Matratze. ##### Sascha Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Bernard 29 Aug 2025 Liked: Cleanliness, room comfort, communication Bel etablissement et tres propre et personnel sympathique ##### Bernard Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Christian 25 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Agréable séjour ![](https://a.travel-assets.com/ugc/hotel-reviews/72d090c4-f281-425a-b4cb-03ff71792e7f-1756151622622.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7794e7e4-d3da-4539-857a-9327a1877c46-1756151622987.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christian Stayed 1 night in Aug 2025 ### 8/10 Good #### Jan 21 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Het is een mooie accommodatie met eigen parkeergelegenheid, vriendelijk personeel, goed verzorgd ontbijt. Tijdens mijn verblijf was het erg warm buiten maar uiteindelijk ook in de kamer, er is geen airconditioning. Het hotel ligt naast het spoor station, was bekend bij het boeken, maar de nachtelijke transporteren zijn wel hinderlijk. ##### Jan Stayed 3 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Kemptown](https://www.expedia.co.uk/Kemptown-Brighton-Hotels.0-n6151267-0.Travel-Guide-Filter-Hotels) > > [Hotel De La Cathedrale](https://www.expedia.co.uk/Metz-Hotels-Hotel-De-La-Cathedrale.h64665992.Hotel-Information) > > [Hotels with Hot Tubs in Greek Islands](https://www.expedia.co.uk/Greek-Islands-Hotels-Hotels-With-Hot-Tubs.0-0-d6271742-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Beach Resorts & Hotels in Miami Beach](https://www.expedia.co.uk/Miami-Beach-Hotels-Beach-Hotels.0-0-d8833-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Hyatt Centric Reims](https://www.expedia.co.uk/Reims-Hotels-Mercure-Reims-Cathedrale.h8080.Hotel-Information) > > [Seymour Hotel](https://www.expedia.co.uk/London-Hotels-Seymour-Hotel.h981041.Hotel-Information) > > [5 Star Hotels in Upper Clapton](https://www.expedia.co.uk/5Star-Upper-Clapton-London-Hotels.s50-n3000687069-0.Travel-Guide-Filter-Hotels) > > [La Maison des Têtes](https://www.expedia.co.uk/Colmar-Hotels-La-Maison-Des-Tetes-Relais-Chateaux.h1329950.Hotel-Information) > > [ibis Nancy Centre Stanislas](https://www.expedia.co.uk/Nancy-Hotels-Ibis-Nancy-Centre-Sainte-Catherine.h26522.Hotel-Information) > > [Hotels near Yvonne Arnaud Theatre](https://www.expedia.co.uk/Yvonne-Arnaud-Theatre-Hotels.0-l6272097-0.Travel-Guide-Filter-Hotels) > > [Paul & Pia](https://www.expedia.co.uk/Colmar-Hotels-PAUL-PIA-Welcome-Home-Hotel.h1194512.Hotel-Information) > > [Hotels near Gurudwara Hemkund Sahib](https://www.expedia.co.uk/Gurudwara-Hemkund-Sahib-Hotels.0-l553248621562262487-0.Travel-Guide-Filter-Hotels) > > [Hotel Tandem - Boutique Hotel](https://www.expedia.co.uk/Strasbourg-Hotels-Hotel-Tandem.h48425933.Hotel-Information) > > [Hotels near Carlton Marshes Nature Reserve](https://www.expedia.co.uk/Carlton-Marshes-Nature-Reserve-Hotels.0-l553248633956146481-0.Travel-Guide-Filter-Hotels) > > [Hotels near Asnières-Gennevilliers-Les Courtilles Metro Station](https://www.expedia.co.uk/Asnieres-Gennevilliers-Les-Courtilles-Metro-Station-Hotels.d6148430.Travel-Guide-Hotels) > > [5 Star Hotels in Fatih](https://www.expedia.co.uk/5Star-Fatih-Istanbul-Hotels.s50-n6063104-0.Travel-Guide-Filter-Hotels) > > [Hotel Primo Colmar Centre](https://www.expedia.co.uk/Colmar-Hotels-Brit-Hotel-Primo-Colmar-Centre.h2257147.Hotel-Information) > > [Elite Hotel Knaust](https://www.expedia.co.uk/Sundsvall-Hotels-Elite-Hotel-Knaust.h901314.Hotel-Information) ### Flights > [Flights from Gulfport (GPT) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/gpt/lhr/gulfport-to-london) > > [Flights from Corballis (DUB) to Lapu-Lapu (CEB)](https://www.expedia.co.uk/lp/flights/dub/ceb/dublin-to-cebu) ### Cars ### Packages > [Edinburgh Holidays](https://www.expedia.co.uk/Edinburgh.d6069845.Holidays-City-Breaks) > > [Crucible Theatre](https://www.expedia.co.uk/Crucible-Theatre-Sheffield-City-Centre.d6088143.Attraction) > > [Venetian Arsenal](https://www.expedia.co.uk/Venetian-Arsenal-Castello.d503190.Attraction) ### Holiday Rentals ### General ---