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"Great place"

"Clean room, staff was friendly, there was a pool! "

"Our stay at Extended Stay America Phoenix North had some challenges. Our group had multiple rooms reserved in advance through Expedia, and all reservations were confirmed prior to arrival. However, when we arrived, the hotel was unable to provide all of the rooms as booked. We were informed the property was overbooked, and resolving the situation required upgrading to a different room type at an additional cost, which was difficult after a long day of travel. In addition, there was a noticeable odor of cigarette smoke and marijuana in my room and in some areas of the hotel, which made the stay less comfortable. As a touring group, we rely on having separate rooms arranged in advance, so this situation was not ideal. Overall, the experience did not fully meet expectations, and I hope the property is able to improve how reservations are managed going forward."

"okay."

"The different pools on the property were great b/c this avoided crowds. This is definitely a property that takes in sports traveling families/large families. We went the week of spring break. The hotel staff were polite. The property is large to walk around. The pool side food and beverages were pricey and even though we ordered through the QR code system we only got our drinks and didn't get our food so I had to ask for a manager to get reimbursed. Our reservations included breakfast and it was buffet or menu. The breakfast is good and assorted for a one to two night stayer. However, they do not change the menu other than the item of"waffle/pancakes/french toast". The replenishing and omelete station were very slow. The waiters and waitresses however were gracious and attentive. The last thing to share is the room, it is a standard room, the maintenance of the balcony does not look like its consistently power washed, the housekeeping was dissatifactory. The room we received was not clean b/c there were pieces of candy on the edges of the wall in the front lounge area. Whoever "refreshed" the first day, all the kuddos to this person b/c they did more than the bid minimum. The other days not so much. Would I return, only for the convenience of the family atmosphere and the different pool options. "

"Nice hotel "

"Amazing staff very accommodating "

"The staff was great."

"Beautiful property! Had everything we need. If we are ever in the area we will definitely stay here again!! "