Ratings based on 336 Verified Reviews

3.9 out of 5
69% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller

Posted 05-Feb-2017
Shower noise from adjacent rooms was excessive. Woke me out of a sound sleep
2out of 5
by A verified traveller

Room was not clean. Broken chair in room.

Posted 23-Dec-2016
The room was not clean. Hand prints on the picture located in the bathroom, broken chair (dangerous) , carpet was dirty.
3out of 5
Recommended
for Everyone
by A verified traveller from Connecticut

It was OK

Posted 14-Dec-2016
Pros: The staff was very nice. The bar was very nice. Good parking.
Cons: Clean the walls, the floors of bathroom.
Location: The Paramount concert venue is not far. Looks like lots of shopping close by as well.
We were put in the farthest room possible, it was a haul to get all of our stuff up to the room. The room was OK, it was big and roomy, nice TV. The fridge was so slim I couldn't put anything put 2 water bottles in there. The bathroom was not that clean, I didn't like the walk in shower, it didn't seem clean either. The heating system started to make a high pitch noise in the middle of the night that scared me and woke me up. Thought it was a fire alarm. I had to turn it off to stop the noise, so we didn't use the heat. It was noisy all night long in the hall and surrounding rooms so I didn't sleep at all. The pillows were all very soft, no firm ones. I need a firm pillow for my neck issues. The only thing I really liked about this hotel was the bar. The bartender was very nice and she actually knew how to make a drink. Her name was Oksana. My husband and I enjoyed talking to her and had 2 drinks each, the bar was nice. The pool area also looked beautiful.
5out of 5
Recommended
for Everyone
by A verified traveller

Complete package

Posted 02-Dec-2016
Amazing decor, services, friendly staff, good pricing, best room service food I've had!
3out of 5
by A verified traveller from Connecticut

Could be nice, but staff overwhelmed

Posted 28-Nov-2016
Pros: Convenient location
Cons: Our tub did not drain, so when we took showers, water would accumulate in the tub
Check in was at 4 pm, but we didn't get a room until 9 pm since the cleaning crew could not manage room turnover. Not fun to wait around in the lobby for 5 hours
3out of 5
Recommended
for Everyone
by A verified traveller from US

a bit pricey for what it was. No breakfast.

Posted 23-Nov-2016
Pros: Comfortable bed, clean linen. Odor free.
Location: I had a funeral to attend, and live out of town.
Not bad, but not really memorable. Probably will not stay there again. Not worth the money.
4out of 5
Recommended
for Business Travellers
by A verified traveller

Nice hotel and was very clean

Posted 21-Nov-2016 on Orbitz
Pros: The hotel staff was very friendly and professional. The hotel had a wedding party there and I have to say at no point did it hamper us in any way.
Cons: My only complaint was the mattress was too soft / broke down and needed to be replaced. We had the breakfast buffet the hotel lobby and it was just ok
Location: We went to Verona Italian restaurant and it was awesome. The food was very good and the staff was amazing.
We were only staying one night. We booked our stay online and had no issues. My son played in a lacrosse tournament at the college next to the hotel.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 20-Nov-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller from Brooklyn, NY

Best night sleep

Posted 16-Nov-2016
Pros: The room was clean and the bed was veey comfortable.
Cons: Nothing
Was in town for a wedding and stayed overnight. I would definitely stay here again.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Nov-2016 on Hotels