Ratings based on 384 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
64% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from long island

Posted 22-May-2016
Hotel room was not cleaned, we had to ask the front desk for new soap, there was used soap on the sink and in the shower
Comment from Hotel Management
26-May-2016 by General Manager, Hotel Management
Thank you for selecting our hotel and for providing your feedback. We apologize for the cleanliness issue you discovered in your suite upon arrival. We will work with housekeeping to be sure they are following all cleaning protocol to ensure there is not any signs of a previous guest when a new guest checks in. Please know this is an isolated incident and we welcome you to come back to have a much better stay. Sincerely, General Manager
2out of 5
by A verified traveller

Comfy

Posted 07-Apr-2016
The only issue I had was with house keeping ! I shouldn't have to pay $10.00 to have the sheets changed after being there for three days and also recieved an attitude from the 10am front desk attendant for asking about housekeeping . My stay was pleasant otherwise .
Comment from Hotel Management
20-Apr-2016 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. Your comments in regards to having a comfortable stay are much appreciated; yet, I was disheartened to read that our front desk staff did not make you aware of our housekeeping policy. To prevent this from happening again, I will retrain our front desk staff on our check-in procedures and make sure we are providing each guest with professional customer service. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
3out of 5
by A verified traveller

easy acess to main roads

Posted 30-Mar-2016
Pros: location
Cons: needs a fresher smell
the room smelled of cirgartte smoke, suppose to be a non-smoking room.
2out of 5
by A verified traveller

Posted 10-Mar-2016
Non Smoking Room had Stale Stench like the room had not been occupied in years.
5out of 5
by Mario

This traveller left a rating score only Posted 29-Feb-2016 on Hotels
2out of 5
by A verified traveller

Posted 20-Feb-2016 on Hotels
We decided last minute to stay at a hotel next to some restaurants and lounges we like. The location was good but the room had some left over food in the cabinets from the last guest and the hotel did not have an ice machine. There are ice trays in the freezer if you wanted to wait though. Overall, the stay was alright.
3out of 5
by Joshua

This traveller left a rating score only Posted 19-Feb-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Feb-2016 on Hotels
2out of 5
by anthony from Harrisburg Pa

Never ever again

Posted 16-Feb-2016 on Hotels
Not pleased at all. Room keys kept not working- We're told our room was ready only to find housekeeping hadn't touched it yet. Really should state more clearly on website that there is NO LOBBY. When we arrived my 81 year old dad was told until his room was ready there are no bathroom facilities available! The continental " breakfast" must have been on a different continent, because the poor excuse that is offered, is nothing more than a couple of unhealthy, plastic- wrapped snacks.
5out of 5
by A verified traveller

Extrodinary hotel

Posted 11-Feb-2016
Gunes was the best! She made every effort to make sure that my stay was just like home. Would definitely return and recommend others to experience my stay at your facility Make sure that you ask for Gunes.
Comment from Hotel Management
16-Feb-2016 by Manager, Hotel Management
Thank you so much for posting a review of our property. I’m thrilled that we were able to provide you with a home away from home experience and exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!