Good basic hotel, no frills.
Posted 22-Jun-2016 on Hotels
The hotel itself is aging, but the room was clean. It was in a good location, plenty of parking, and had a welcoming feel. Housekeeping didn't come in to make beds or change towels, and we had to ask for towels when we needed them (we were there for 4 days). The entire floor smelled like pot a few nights, but I'll take that over cigarette smoke any day of the week. The grab and go breakfast consisted of packaged muffins, apples, oranges, oatmeal, and granola bars, and coffee. Juice or milk would have been nice. Overall, it was a comfortable stay. The walls were very well soundproofed, I heard no noise from neighboring rooms.
Comment from Hotel Management
26-Jun-2016 by Manager, Hotel Management
Thank you for being our guest and for taking the time to give us your feedback. We are delighted your stay was mostly positive and you were impressed with your well-kept accommodation. However, we do apologize you were unhappy with our housekeeping services. While our housekeeping service is designed for long-term guests, we are happy to offer this service to you at a minimal fee. We are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. We are also sorry that you encountered odor issue on your floor. We also appreciate your observation regarding our breakfast offerings. Your feedback has already been shared with the appropriate teams, and we will do our best to ensure your next stay is exceptional. Thank you again for the constructive review, and we hope you consider staying with us again soon!