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Reviews of Osborne

3 out of 5
Osborne
50 South St, Valletta, Malta

Reviews

8.4

Very good

Rating 10 - Excellent. 296 out of 792 reviews" "
Rating 8 - Good. 376 out of 792 reviews" "
Rating 6 - Okay. 91 out of 792 reviews" "
Rating 4 - Poor. 22 out of 792 reviews" "
Rating 2 - Terrible. 7 out of 792 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 3 nights in Apr 2024

10/10 Excellent

YUMIKO

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Great location. Great breakfast. I would stay here again
Stayed 12 nights in Nov 2023

8/10 Good

bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb !!!!! Two ideas: 1. Get proper corkscrews for the bar staff in the 'Blue Room'. 2. The breakfast clearing table (greeting table) by the door in the 'Breakfast Room' is VERY VERY untidy (maybe dirty) ....... this is disappointing.... because breakfast at Osborne is very good.
Stayed 7 nights in Nov 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

8/10 Good

Muhammed Suhail Nazir

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

8/10 Good

Mary, Fort Bragg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Osborne is located in a quiet residential area of Valletta. Not far from the busy tourist district, it is a nice escape from the city BUZZ. There is a park very close by with beautiful views of the harbor. Restaurants and shops are minutes away. The hotel is clean and well-maintained. My first room was very nice, but I had to change because the TV didn't work. The 2nd room was relatively small but had everything I needed. Breakfast was exceptional and included Mimosas—a nice treat. The restaurant serves breakfast only. The pool area is nice, but there is no pool bar, as indicated on Expedia. The staff is amiable and helpful. The front desk clerks can help with bookings and directions. I would stay here again.
Stayed 2 nights in Aug 2023

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
Another excellent and thoroughly enjoyable stay. All of the staff were friendly, professional, knowledgeable and courteous. The hotel was spotless and the food top rate. Michael is a credit to the Hotel and a real pleasure to meet and seek advice. Cannot wait till our next visit.
Stayed 7 nights in Jul 2023

10/10 Excellent

Karen

Stayed 2 nights in Jun 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely few days at The Osborne. The staff on reception go above and beyond with advice on what to do and booking transfers to airport and excursion ticlets. The breakfast is very nice with a lot of choice. Location is perfect base as in central Valetta so very close to waterfront and also bus station with buses that can take you anywhere for 2 euros. Rooms clean and comfortable. Highly recommend for a short stay in Valetta.
Stayed 4 nights in May 2023

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Short walk from town center, Airport shuttle, Good breakfast, Helpful staff
Stayed 1 night in May 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Really loved this hotel - reception so welcoming, great location for both Valetta and exploring Malta with busses and boats. I arrived via bus with a suitcase in the dark, and it was easy to find in about 5 minutes. Lovely breakfast and loads of bars and restaurants nearby. Rooms lovely decorated and bathrooms excellent.
Stayed 3 nights in Apr 2023

10/10 Excellent

Philip, Harrow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything done very well
Stayed 5 nights in Mar 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel in excellent location for Valetta. Would recommend
Stayed 3 nights in Mar 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is spotlessly clean, great location and beautiful view of the city from the top floor terrace. The staff are extremely friendly and welcoming. Highly recommended.

10/10 Excellent

Angela

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely couldn’t fault it. This is a five star experience from a three star hotel. Everything was spotlessly clean. All of the staff were so pleasant and friendly towards guests and towards each other. A great breakfast menu and a spacious dining room. The bar was relaxing after a long day exploring
Stayed 3 nights in Feb 2023

8/10 Good

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Osborne stay
We felt very comfortable at Osborne Hotel. The staff are friendly. We enjoyed the buffet breakfast every morning. It was a pleasant experience and if I stay in Valletta I will choose It again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week stay at the Osborne
Just back from a week in Malta and stayed at the Osborne. Very handy location, close to the bus terminal, restaurants, sights, ferries to Sliema and the Three Cities. Check in was quick and easy, staff were helpful with any enquiries I had.
Stayed 7 nights in Jan 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Osbourne, hotel was as advertised. Staff really welcoming and friendly.

10/10 Excellent

Roberto

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I usually stay at the Osborne. It never disappoints!
Stayed 1 night in Oct 2022

8/10 Good

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
A really lovely hotel in the heart of Valletta. Extremely clean and very efficient staff. Very nice breakfast with varied choices. As is often the case with Hotels.com, my room had a horrid view of other windows and pipework but that is hardly anyone’s fault as someone has to have these rooms. I would definitely like to stay again.
Stayed 1 night in Aug 2022

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Hotel Osborne was super well located to visit the beautiful city of Valletta and the staff were very helpful and friendly.
Stayed 3 nights in Jul 2022

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, friendly and comfortable hotel.
Stayed 4 nights in Jul 2022

10/10 Excellent

January

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really feel like we couldn't have picked a better hotel for our stay, it was perfect. Great location, restaurants around the restaurant were lovely. Staff were so friendly and helpful. The breakfast was brilliant, full cooked breakfast buffet despite expecting continental breakfast only when we booked. The outdoor pool is small but was quiet while we were there so it felt like our own private pool. Aircon in the room was very welcome as we stayed in July in 36 degree heat! The fridge in the room was also a useful addition so we always had cold water. The hotel let us check in an hour or so early and held our luggage for a few hours on the final day too. Honestly can't say enough good things about Osbourne, would thoroughly recommend, thanks for a great stay!
Stayed 4 nights in Jul 2022

10/10 Excellent

Simona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, friendly staff, good location. I’ve only spent the nights in my room so I haven’t tried the various hotel facilities or restaurant but everything seemed well organised.
Stayed 4 nights in Jul 2022

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Friendly staff, comfortable room. Nice hotel near city center. Highly recommend.
Stayed 2 nights in Jun 2022

10/10 Excellent

Alun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We were really pleased with the hotels location and all the hotel staff were helpful and polite (especially the young lady on reception in the evening). Breakfast was good and rooms more than adequate. I would highly recommend for 3 star hotel.
Stayed 4 nights in Jun 2022

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property , very close to merchant st perfect for casual walking and exploration with the help of the great start here at Osbourne
Stayed 1 night in Jun 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Had a lovely time very relaxing stay and very pleasurable
Stayed 6 nights in Jun 2022

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming but avoid room 101 if you don’t want to woken up early by kitchen staff. Loads of eating places nearby which makes up for no evening meals at the hotel. Located ideally for local amenities. Bus depot about 15 minutes walk away. Hop on/off bus slightly longer.
Stayed 3 nights in May 2022

8/10 Good

Jane Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms kept clean. Air conditioning very good. Hotel recently refitted but little thing's like the soap tray in the shower, placed right in the centre so you bang your arm on it. Apart from that the hitel was was perfec.
Stayed 7 nights in May 2022

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay
Stayed for two nights prior to flying home after staying in Gozo with family, so as to be nearer the airport. Great choice of hotel, ideal location beautiful inside, lovely rooms, great staff and breakfast.
Stayed 2 nights in May 2022

10/10 Excellent

ARNEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very helpful staff
Stayed 3 nights in Apr 2022

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with helpful and friendly hard working staff
Stayed 3 nights in Apr 2022

4/10 Poor

Anna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I do not recommend this property bec it's very noisy. They have a bar, and they allow drunk people to speak loudly and disturb other people until 12 at night. Also, in the morning, there is a lot of noise from breakfast. The acoustics are horrible. I did not get any sleep at night because every hour there was some drunk moron in the hallway. The hotel is big, so there is bound to be drunk people drinking bottles of wine at the bar, and many groups, singing loudly without any consideration for other people. They should have some kind of policy on respecting other guests.
Stayed 1 night in Apr 2022
Response from Brian on 11 Apr 2022
Dear Anna, Thank you for taking the time to share your views about your stay at the Osborne Hotel. Normally the hotel is very quiet and so is the bar. Rarely you do get the odd occasion where someone gets a little noisy, for which event we do have a policy, please do appreciate however that it is not easy to control a person that is drunk. If need be, when the person persists in being loud or gets violent, we also can involve the police, which in this case there was no need. Please do excuse us for the inconvenience. Kind regards, Brian Caruana General Manager

8/10 Good

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four nights to stay, absolutely feeling clean, quite & safety, especially for just 10min walk to access the City gate bus terminal and also easy to find quality cafe & restaurant around this area. Final recommend this hotel
Stayed 4 nights in Apr 2022

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2022

8/10 Good

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valletta weekend break
Comfortable and relaxing, good position for exploring Valetta room was ok shower facilities above bath could be better as no shower curtain or enclosure Buffet breakfast was very good lounge bar area was relaxing
Stayed 2 nights in Mar 2022

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very close to the centre and yet far enough away to be quiet. Easy access to taxi's and restaurants, friendly, helpful but not intrusive.
Stayed 3 nights in Mar 2022

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and helpful staff
Everything from staff to clean room to location was very good. Easy to walk around and near attractions. Staff was very helpful and friendly.
Stayed 4 nights in Nov 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good central hotel.
It was a good experience. Nice, clean and well appointed rooms. A good breakfast, excellent range and attentive staff. Excellent location for exploring Valletta.
Stayed 3 nights in Nov 2021

4/10 Poor

Tayomara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Would not go back
AC does not work, they wanted to double charge me for the night because their system is messy. Poor breakfast, low quality stuff.
Stayed 1 night in Oct 2021
Response from Brian on 28 Oct 2021
Dear Tayomara, thank you for taking the time to share your feedback with us. As per my telephone conversation with you as you have been advised by our outsourced technical team the AC did work and was at 21c. The ac system is set a particular temperature through our chiller that supplies service to 4 of our 6 floors as in most other hotels. We tended to all you requests both in the room and in general and our staff does their utmost to satisfy and tend to our guests’ needs. There might have been a misunderstanding but we certainly did not want to double charge you in anyway. Our buffet breakfast consists of over 40 items which are freshly prepared in the morning before and during breakfast opening hours and can assure you that its of the highest quality and will keep on improving on the good that we have. Thank you and kind regards, Brian Caruana General Manager

10/10 Excellent

Gillian

Liked: Cleanliness
Very friendly staff
Stayed 1 night in Oct 2021