Our room was extremely warm, our night stay was extremely uncomfortable due to the room temp.
In room dining menu is extremely confusing to use, there are no pictures on the menu which makes ordering hard as you don’t know what your getting. Whenever we called guest services, (to get a pedestal fan, or asking for the correct bedding configuration we ordered) guest services needed to be called twice and they needed reminding g of what we were after. Extremely poor customer service for a 5 star hotel