Title: The Crew Hotel Kualanamu International Airport Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Crew Hotel Kualanamu International Airport Hotel with a full-service spa, in the vicinity of Grand City Hall ![Front of property](https://images.trvl-media.com/lodging/13000000/12820000/12818900/12818816/b653080c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Economy Class | Desk, free WiFi](https://images.trvl-media.com/lodging/13000000/12820000/12818900/12818816/3250b844.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/13000000/12820000/12818900/12818816/ebe97039.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Indonesian cuisine ](https://images.trvl-media.com/lodging/13000000/12820000/12818900/12818816/14ee139b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/13000000/12820000/12818900/12818816/5adc9068.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Grand City Hall, The Crew Hotel Kualanamu International Airport offers a tranquil retreat with an on-site spa and Indonesian cuisine at the Cockpit restaurant. Enjoy free in-room WiFi, a 24-hour front desk, laundry facilities, free newspapers and take advantage of the airport shuttle for seamless travel. 7.2 Good ## Popular amenities - Spa - Free airport shuttle - Room service - Housekeeping - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Oct 18 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Economy Class | Desk, free WiFi](https://images.trvl-media.com/lodging/13000000/12820000/12818900/12818816/6142e8e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Class ### Highlights Air conditioning Fridge Private bathroom Coffee/tea maker Free bottled water Daily housekeeping Desk - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Business Class | Desk, free WiFi](https://images.trvl-media.com/lodging/13000000/12820000/12818900/12818816/c26c8443.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Class ### Highlights Air conditioning Fridge Private bathroom Coffee/tea maker Free bottled water Daily housekeeping Desk - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-The-Crew-Hotel-Kualanamu-International-Airport.h12818816.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-The-Crew-Hotel-Kualanamu-International-Airport.h12818816.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.59901%2C98.83092&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RxcdF957sF95an4yKK_XRv3FD5k=) Jalan Arteri Bandara Kuala Namu No. 09, Medan, 20372 #### What's nearby - Great Mosque of Medan - 22 min drive - 12.8 miles - Tjong A Fie's Mansion - 22 min drive - 13.3 miles - Grand City Hall - 22 min drive - 14.0 miles - Maimun Palace - 22 min drive - 13.0 miles - Sun Plaza - 23 min drive - 14.7 miles #### Getting around - Bandara Kualanamu Station - 9 min drive - Medan (KNO-Kuala Namu Intl.) - 7 min drive #### Restaurants - ‪Bakso Amat Kualanamu - ‬4 min drive - ‪PappaRich - ‬2 min walk - ‪KFC - ‬2 min walk - ‪Alam Kuphie - ‬6 min drive - ‪Sawah Kupi - ‬6 min drive ## About this property ### The Crew Hotel Kualanamu International Airport Hotel near Maimun Palace A free return airport shuttle, laundry facilities and a full-service spa are just a few of the amenities provided at The Crew Hotel Kualanamu International Airport. The on-site Indonesian cuisine restaurant, Cockpit, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi. Additional perks include: - A 24-hour front desk, a lift and free newspapers Room features All 152 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and free bottled water. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - Fridges, coffee/tea makers and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/99000000/98470000/98470000/98469932/ced0a647.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel O Penginapan Pakam Lubukpakam - Parking included - Free WiFi - Air conditioning - Housekeeping [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=98469932&PinnedHotelID=98469932&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/72000000/71660000/71654500/71654492/c58adbbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reiz Suites, Artotel Curated Kesawan - Parking included - Free WiFi - Air conditioning - Housekeeping 7.8 Good 15 reviews £30 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=71654492&PinnedHotelID=71654492&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/34000000/33630000/33624100/33624096/83df78fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lively Hotel Kualanamu Airport Medan Medan - Free airport shuttle - Parking included - Free WiFi - Restaurant 8.0 Very good 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=33624096&PinnedHotelID=33624096&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/30000000/29090000/29084800/29084782/e4673dc8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belinn Gajah Mada Medan Medan - Pool - Spa - Parking included - Free WiFi 7.8 Good 15 reviews £26 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=29084782&PinnedHotelID=29084782&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/19000000/18620000/18614400/18614353/eebf7948.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### favehotel S. 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Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Crew Hotel KNO Medan Crew Hotel KNO Crew KNO Medan Crew Hotel Kualanamu International Airport Medan Crew Hotel Kualanamu International Airport Crew Kualanamu International Airport Medan Crew Kualanamu International Airport The Crew Hotel KNO Crew Kualanamu Airport The Crew Kualanamu Medan The Crew Hotel Kualanamu International Airport Hotel The Crew Hotel Kualanamu International Airport Medan The Crew Hotel Kualanamu International Airport Hotel Medan ## Frequently asked questions ### Is The Crew Hotel Kualanamu International Airport pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Crew Hotel Kualanamu International Airport? > Motorbike parking only. ### What time is check-in at The Crew Hotel Kualanamu International Airport? > Check-in start time: 2 PM; check-in end time: 11:00 PM. ### What time is check-out at The Crew Hotel Kualanamu International Airport? > Checkout is at noon. ### Does The Crew Hotel Kualanamu International Airport provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs at scheduled times. ### Where is The Crew Hotel Kualanamu International Airport located? > Situated in Medan, this spa hotel is within 12 mi (20 km) of Grand City Hall, Maimun Palace and Great Mosque of Medan. Tjong A Fie's Mansion and Vihara Borobudur are also within 16 mi (25 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Crew Hotel Kualanamu International Airport Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 18 8 - Good 30 6 - Okay 18 4 - Poor 8 2 - Terrible 6 ### 8.0/10 Cleanliness ### 7.6/10 Staff & service ### 8.0/10 Amenities ### 7.6/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 6/10 Okay #### Laura 23 Jan 2024 Liked: Cleanliness, staff & service ##### Laura Stayed 1 night in Jan 2024 ### 8/10 Good #### john d 21 Jun 2023 ##### john d Stayed 1 night in Jun 2023 ### 8/10 Good #### Verified traveller 26 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Attente aéroport ##### Verified traveller Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Edwin 6 Apr 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room is reasonably big and very comfortable. The bathroom is clean but too small.. ##### Edwin Stayed 1 night in Mar 2020 ### 8/10 Good #### Verified traveller 7 Mar 2020 ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Timir 13 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Timir Stayed 3 nights in Dec 2019 ### 8/10 Good #### Verified traveller 4 Aug 2019 Liked: Staff & service, amenities, property conditions & facilities Als Transithotel für eine Nacht hervorragend, ansonsten zu weit weg von der Stadt. ##### Verified traveller Stayed 1 night in Aug 2019 ### 2/10 Terrible #### Verified traveller 4 Jun 2019 Disliked: Staff & service Booking was niet bekend. Personeel sprak nauwelijks Engels. Lang moeten wachten voordat we eindelijk een kamer toegewezen kregen! ##### Verified traveller Stayed 1 night in Jun 2019 ### 6/10 Okay #### Bernard 29 May 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Juste pour une nuit... L'hôtel se trouve dans un groupe d'immeubles qui regroupe d'autres hôtels et quelques restos. Apparemment, le centre commercial prévu au rez-de-chaussée n'a pas encore convaincu les investisseurs. Nous avions contacté à plusieurs reprises l'hôtel pour qu'ils viennent nous récupérer à l’aéroport, mais nous n'avons jamais eu de réponse. Par contre, nous avons pu bénéficier de la navette gratuite le lendemain. La chambre est assez grande, la clim ne pouvait pas se régler et c'était assez froid. La salle de bains est correcte, et l'ensemble est assez bien entretenu. Le personnel est trop nombreux. Rien qu'à la réception, 4 personnes pour s'occuper du check-in, mais aucune synchro entre eux. Du coup, informations contradictoires...Notre départ avec la navette était prévu à 5h30 du matin, on nous a appelé dans la chambre à 5h en nous demandant de descendre tout de suite, nous avons attendu...30 minutes avant de partir à 5h30. Comme c'était juste pour une nuit (transit aéroport)...cet hôtel nous a toutefois satisfait, mais nous ne le recommandons pas pour des plus longs séjours. ##### Bernard Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller 29 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to airport Close to airport Close to airport ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller 13 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Apr 2019 ### 2/10 Terrible #### Jessica 7 Apr 2019 Liked: Cleanliness Disliked: Staff & service #### Terrible hôtel, allez au WING à côté! Un ascenseur sur deux non fonctionnel ce qui rend l’attente interminable. Chambres sans fenêtre et il fait une chaleur à mourir puisqu’aucune climatisation de base n’est fonctionnelle quand vous ne laissez pas votre carte dans l’element De démarrage de l’électricité. Petit déjeuné inclus très limité. L’hôtel charge des frais supplémentaires de 50% de la valeur de la nuitée pour une serviette avec du jus de fruit dessus en affirmant qu’il faudra un nettoyage spécial. Le Wing juste à côté semble vraiment mieux! ##### Jessica Stayed 2 nights in Apr 2019 ### 8/10 Good #### Verified traveller 2 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Verified traveller 11 Mar 2019 ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller 5 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff very friendly and helpfull. Recommend for a visvisit anytime. ##### Verified traveller Stayed 1 night in Jan 2019 ### 8/10 Good #### BigIslandGuy, Kona HI 29 Dec 2018 Liked: Cleanliness, staff & service, amenities, property conditions & facilities location was great for quick layover. This is a flight crew hotel so rooms have total darkness ability. ##### BigIslandGuy Stayed 1 night in Jul 2018 ### 10/10 Excellent #### jean-michel 18 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien L hôtel est super mais loin de la ville ##### jean-michel Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Tudor 17 Sept 2018 #### Nice, clean and good service Great place to stay for a stop over ##### Tudor Stayed 1 night in Sep 2018 ### 6/10 Okay #### Humberto, CDMX 26 Aug 2018 Liked: Cleanliness, staff & service #### Hotel económico cerca del aeropuerto Económico, cercano al aeropuerto, muy utilizado por las tripulaciones, desayuno incluido, aunque un poco modesto. Habitación adecuada para el precio. ##### Humberto Stayed 1 night in Aug 2018 ### 6/10 Okay #### rs, sg 18 Aug 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Very close to airport Super close to airport, got there in 10 minutes. Bit disappointed with breakfast experience, asked for vegetarian but got a big chicken in the box and wasn’t allowed to eat the buffet breakfast after that! ##### rs Stayed 1 night in Aug 2018 ### 4/10 Poor #### Verified traveller 13 Aug 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service 空港に近いことはメリットです ただ朝のシャトルバスは4:00の次が5:30なのでその中間のフライトだと不便です。 デポジット100,000ルピアが要求され現金のみです。宿泊料はクレジットカードで可能ですが、デポジットのみ現金です。 チェックアウトの際に、全員がデポジットを払っているのに、自分で言い出さないとデポジットを返してもらえません。クレジットカードなら決済を拒否できますが、チェックアウト時に忘れると現金なので後の祭りです。 全ての客から現金でデポジットを取っているのだから、フロントのスタッフが客に言うのが普通だと思いますが… ##### Verified traveller Stayed 1 night in Aug 2018 ### 8/10 Good #### Verified traveller 8 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Aug 2018 ### 10/10 Excellent #### Setiawan 7 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Thank you Staff are welcoming us and free shuttle bus to airport standby for us at morning. ##### Setiawan Stayed 1 night in Aug 2018 ### 6/10 Okay #### Edwin 26 Jul 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service The first day, when I checked in the hotel room at 2pm to 4 pm, I had experienced the aircon wasn’t working..it was very warm with the room facing the afternoons sun. No one attended to me after 2 complains.., so I packed up my luggage and informed the receptionist that I wanted to reject this room and so I went down to meet them at the receptionist counter got my room changed, But to a much smaller one ☹️. ##### Edwin Stayed 1 night in Jul 2018 ### 10/10 Excellent #### Kob, Nara Japan 10 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 空港に近い 空港に近くて、ホテルシャトルバスがあり、空港⇔メダン市内間の近代的な電車があるので、車の渋滞に関係なく時間通りの移動ができた。高いタクシー料金や市内の停滞を考えると、安心してビジネス関係に利用できる。 ##### Kob Stayed 1 night in Jul 2018 ## Expedia's Latest Trends ### Hotels > [Blue Lagoon Avia Villas](https://www.expedia.co.uk/Ceningan-Island-Hotels-Blue-Lagoon-Avia-Villas.h29281205.Hotel-Information) > > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. 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