Title: The Crew Hotel Kualanamu International Airport Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Crew Hotel Kualanamu International Airport Experience serene comfort near the heart of Grand City Hall. Treat yourself to rejuvenating spa treatments or indulge in local flavors at the on-site restaurant. ## Photo gallery for The Crew Hotel Kualanamu International Airport ![Breakfast, lunch, dinner served; Indonesian cuisine - The Crew Hotel Kualanamu International Airport (Medan)](https://images.trvl-media.com/lodging/13000000/12820000/12818900/12818816/14ee139b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Economy Class | Desk, free WiFi - The Crew Hotel Kualanamu International Airport (Medan)](https://images.trvl-media.com/lodging/13000000/12820000/12818900/12818816/3250b844.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - The Crew Hotel Kualanamu International Airport (Medan)](https://images.trvl-media.com/lodging/13000000/12820000/12818900/12818816/781740db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Crew Hotel Kualanamu International Airport (Medan)](https://images.trvl-media.com/lodging/13000000/12820000/12818900/12818816/86a824fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - The Crew Hotel Kualanamu International Airport (Medan)](https://images.trvl-media.com/lodging/13000000/12820000/12818900/12818816/1f3a7942.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Grand City Hall, The Crew Hotel Kualanamu International Airport offers a tranquil retreat with an on-site spa and Indonesian cuisine at the Cockpit restaurant. Enjoy free in-room WiFi, a 24-hour front desk, laundry facilities, free newspapers and take advantage of the airport shuttle for seamless travel. ## Reviews 7.2 Good ## Popular amenities - Spa - Free airport shuttle - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=12818816&PinnedHotelID=12818816&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Economy Class ![Economy Class | Desk, free WiFi](https://images.trvl-media.com/lodging/13000000/12820000/12818900/12818816/6142e8e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Class ### Highlights Air conditioning Fridge Private bathroom Coffee/tea maker Free bottled water Daily housekeeping Desk - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Business Class ![Business Class | Desk, free WiFi](https://images.trvl-media.com/lodging/13000000/12820000/12818900/12818816/c26c8443.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Class ### Highlights Air conditioning Fridge Private bathroom Coffee/tea maker Free bottled water Daily housekeeping Desk - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-The-Crew-Hotel-Kualanamu-International-Airport.h12818816.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-The-Crew-Hotel-Kualanamu-International-Airport.h12818816.Hotel-Information) ## About the area Medan is home to The Crew Hotel Kualanamu International Airport. Notable landmarks in the area include Maimun Palace and Great Mosque of Medan. Grand City Hall and Tjong A Fie's Mansion are two other places to visit that come recommended. [Visit our Medan travel guide](https://www.expedia.co.uk/Medan.dx2263) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.59865%2C98.83050&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RmjFFABgjRGriXembreQhXoury4=) Jalan Arteri Bandara Kuala Namu No. 09, Medan, 20372 ### What's nearby - Medan Mall \- 32 min drive \- 15.6 miles - Grand City Hall \- 34 min drive \- 16.1 miles - Tjong A Fie's Mansion \- 34 min drive \- 16.1 miles - Great Mosque of Medan \- 35 min drive \- 16.1 miles - Maimun Palace \- 35 min drive \- 16.3 miles ### Getting around - Bandara Kualanamu Station - 12 min drive - Medan (KNO-Kuala Namu Intl.) - 12 min drive ### Restaurants - ‪Bakso Amat Kualanamu - ‬4 min drive - ‪D' Raja Coffee - ‬1 min walk - ‪Ayam Goreng Kampung Mbok Ijem - ‬7 min drive - ‪PappaRich - ‬1 min walk - ‪KFC - ‬3 min walk ## About this property ### The Crew Hotel Kualanamu International Airport Hotel near Tjong A Fie's Mansion A free return airport shuttle, laundry facilities and a full-service spa are just a few of the amenities provided at The Crew Hotel Kualanamu International Airport. The on-site Indonesian cuisine restaurant, Cockpit, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi. Additional perks include: - A 24-hour front desk, a lift and free newspapers Room features All 152 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and free bottled water. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - Fridges, coffee/tea makers and daily housekeeping ## Similar properties ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/34000000/33630000/33622900/33622884/0c228451.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### My Studio Hotels Kualanamu Airport Medan Medan - Free airport shuttle - Parking included - Free Wi-Fi - Restaurant [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=33622884&PinnedHotelID=33622884&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/34000000/33630000/33624100/33624096/fc78efed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lively Hotel Kualanamu Airport Medan Medan - Free airport shuttle - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=33624096&PinnedHotelID=33624096&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/112000000/111470000/111466200/111466181/8cb5c3ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LOUISE HOTEL Medan - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour free return airport shuttle at scheduled times - Onsite motorcycle parking only ### Food and drink - A restaurant ### Restaurants on site - Cockpit ### Things to do - Full-service spa ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities ### Guest services - Housekeeping (daily) ### Full-service spa - Spa open daily ### Accessibility - Lift ### More - 8 floors - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shower - Slippers - Towels provided ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Refrigerator ### More - Air conditioning - Desk ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Crew Hotel KNO Medan Crew Hotel KNO Crew KNO Medan Crew Hotel Kualanamu International Airport Medan Crew Hotel Kualanamu International Airport Crew Kualanamu International Airport Medan Crew Kualanamu International Airport The Crew Hotel KNO Crew Kualanamu Airport The Crew Kualanamu Medan The Crew Hotel Kualanamu International Airport Hotel The Crew Hotel Kualanamu International Airport Medan The Crew Hotel Kualanamu International Airport Hotel Medan ## Frequently asked questions ### Is The Crew Hotel Kualanamu International Airport pet-friendly? ### How much is parking at The Crew Hotel Kualanamu International Airport? ### What time is check-in at The Crew Hotel Kualanamu International Airport? ### What time is check-out at The Crew Hotel Kualanamu International Airport? ### Does The Crew Hotel Kualanamu International Airport provide a shuttle to the airport? ### Where is The Crew Hotel Kualanamu International Airport located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Crew Hotel Kualanamu International Airport Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.2 Location ### 7.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 18 8 - Good 30 6 - Okay 18 4 - Poor 8 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Edwin 6 Apr 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room is reasonably big and very comfortable. The bathroom is clean but too small.. ##### Edwin Stayed 1 night in Mar 2020 ### 8/10 Good #### Verified traveller 4 Aug 2019 Liked: Staff & service, amenities, property conditions & facilities Als Transithotel für eine Nacht hervorragend, ansonsten zu weit weg von der Stadt. ##### Verified traveller Stayed 1 night in Aug 2019 ### 2/10 Terrible #### Verified traveller 4 Jun 2019 Disliked: Staff & service Booking was niet bekend. Personeel sprak nauwelijks Engels. Lang moeten wachten voordat we eindelijk een kamer toegewezen kregen! ##### Verified traveller Stayed 1 night in Jun 2019 ### 6/10 Okay #### Bernard 29 May 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Juste pour une nuit... L'hôtel se trouve dans un groupe d'immeubles qui regroupe d'autres hôtels et quelques restos. Apparemment, le centre commercial prévu au rez-de-chaussée n'a pas encore convaincu les investisseurs. Nous avions contacté à plusieurs reprises l'hôtel pour qu'ils viennent nous récupérer à l’aéroport, mais nous n'avons jamais eu de réponse. Par contre, nous avons pu bénéficier de la navette gratuite le lendemain. La chambre est assez grande, la clim ne pouvait pas se régler et c'était assez froid. La salle de bains est correcte, et l'ensemble est assez bien entretenu. Le personnel est trop nombreux. Rien qu'à la réception, 4 personnes pour s'occuper du check-in, mais aucune synchro entre eux. Du coup, informations contradictoires...Notre départ avec la navette était prévu à 5h30 du matin, on nous a appelé dans la chambre à 5h en nous demandant de descendre tout de suite, nous avons attendu...30 minutes avant de partir à 5h30\. Comme c'était juste pour une nuit (transit aéroport)...cet hôtel nous a toutefois satisfait, mais nous ne le recommandons pas pour des plus longs séjours. ##### Bernard Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller 29 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to airport Close to airport Close to airport ##### Verified traveller Stayed 1 night in May 2019 ### 2/10 Terrible #### Jessica 7 Apr 2019 Liked: Cleanliness Disliked: Staff & service #### Terrible hôtel, allez au WING à côté! Un ascenseur sur deux non fonctionnel ce qui rend l’attente interminable. Chambres sans fenêtre et il fait une chaleur à mourir puisqu’aucune climatisation de base n’est fonctionnelle quand vous ne laissez pas votre carte dans l’element De démarrage de l’électricité. Petit déjeuné inclus très limité. L’hôtel charge des frais supplémentaires de 50% de la valeur de la nuitée pour une serviette avec du jus de fruit dessus en affirmant qu’il faudra un nettoyage spécial. Le Wing juste à côté semble vraiment mieux! ##### Jessica Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 5 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff very friendly and helpfull. Recommend for a visvisit anytime. ##### Verified traveller Stayed 1 night in Jan 2019 ### 8/10 Good #### BigIslandGuy, Kona HI 29 Dec 2018 Liked: Cleanliness, staff & service, amenities, property conditions & facilities location was great for quick layover. This is a flight crew hotel so rooms have total darkness ability. ##### BigIslandGuy Stayed 1 night in Jul 2018 ### 10/10 Excellent #### jean-michel 18 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien L hôtel est super mais loin de la ville ##### jean-michel Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Tudor 17 Sept 2018 #### Nice, clean and good service Great place to stay for a stop over ##### Tudor Stayed 1 night in Sep 2018 ### 6/10 Okay #### Humberto, CDMX 26 Aug 2018 Liked: Cleanliness, staff & service #### Hotel económico cerca del aeropuerto Económico, cercano al aeropuerto, muy utilizado por las tripulaciones, desayuno incluido, aunque un poco modesto. Habitación adecuada para el precio. ##### Humberto Stayed 1 night in Aug 2018 ### 6/10 Okay #### rs, sg 18 Aug 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Very close to airport Super close to airport, got there in 10 minutes. Bit disappointed with breakfast experience, asked for vegetarian but got a big chicken in the box and wasn’t allowed to eat the buffet breakfast after that! ##### rs Stayed 1 night in Aug 2018 ### 4/10 Poor #### Verified traveller 13 Aug 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service 空港に近いことはメリットです ただ朝のシャトルバスは4:00の次が5:30なのでその中間のフライトだと不便です。 デポジット100,000ルピアが要求され現金のみです。宿泊料はクレジットカードで可能ですが、デポジットのみ現金です。 チェックアウトの際に、全員がデポジットを払っているのに、自分で言い出さないとデポジットを返してもらえません。クレジットカードなら決済を拒否できますが、チェックアウト時に忘れると現金なので後の祭りです。 全ての客から現金でデポジットを取っているのだから、フロントのスタッフが客に言うのが普通だと思いますが… ##### Verified traveller Stayed 1 night in Aug 2018 ### 10/10 Excellent #### Setiawan 7 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Thank you Staff are welcoming us and free shuttle bus to airport standby for us at morning. ##### Setiawan Stayed 1 night in Aug 2018 ### 6/10 Okay #### Edwin 26 Jul 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service The first day, when I checked in the hotel room at 2pm to 4 pm, I had experienced the aircon wasn’t working..it was very warm with the room facing the afternoons sun. No one attended to me after 2 complains.., so I packed up my luggage and informed the receptionist that I wanted to reject this room and so I went down to meet them at the receptionist counter got my room changed, But to a much smaller one ☹️. ##### Edwin Stayed 1 night in Jul 2018 ### 10/10 Excellent #### Kob, Nara Japan 10 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 空港に近い 空港に近くて、ホテルシャトルバスがあり、空港⇔メダン市内間の近代的な電車があるので、車の渋滞に関係なく時間通りの移動ができた。高いタクシー料金や市内の停滞を考えると、安心してビジネス関係に利用できる。 ##### Kob Stayed 1 night in Jul 2018 ### 8/10 Good #### Indra 9 Jun 2018 Liked: Cleanliness, staff & service, room comfort #### dekat bandara kno dekat dengan airport, tersedia shuttle gratis ##### Indra Stayed 1 night in Jun 2018 ### 6/10 Okay #### Verified traveller 19 May 2018 Liked: Staff & service, property conditions & facilities All good except for cold uninspiring breakfast ##### Verified traveller Stayed 1 night in May 2018 ### 8/10 Good #### Verified traveller 3 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great transit stay I had an early flight so the location was perfect. The complimentary shuttle to the airport an added bonus. I chose business class room as the standard do not have any windows. The room and amenities was very clean and modern. ##### Verified traveller Stayed 1 night in Apr 2018 ### 4/10 Poor #### lim 27 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Thin walls If your sleep is easily disturb by sound, skip this hotel. Thin walls. ##### lim Stayed 1 night in Apr 2018 ### 8/10 Good #### Verified traveller 12 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities Wir waren zum zweiten Mal da.Freundlich,hilfsbereit,nett,nur unser gebuchtes Bett haben wir nicht erhalten.(Kings Bett)sonst aber alles OK ##### Verified traveller Stayed 1 night in Feb 2018 ### 10/10 Excellent #### Verified traveller 9 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Close to airport and train station Excellent quite place to stay if connections are required for air and train travel. ##### Verified traveller Stayed 1 night in Dec 2017 ### 8/10 Good #### Verified traveller 30 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We stayed overnight and the staff were very helpfull ##### Verified traveller Stayed 1 night in Nov 2017 ### 8/10 Good #### Edwin 28 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good Over all a nice hotel nice and comfortable. ##### Edwin Stayed 1 night in Nov 2017 ### 6/10 Okay #### Brayden, Australia 9 Sept 2017 Liked: Cleanliness, room comfort #### Its OK Its ok for an overnight if linking flights as its close to airport. There is a breakfast available but no restaurant for meals which is a pain. I go next door to The Crew Hotel which is most probably a better choice if you need an all in one. Hotel is clean and cheap for the location. ##### Brayden Stayed 1 night in Aug 2017 ## Expedia's Latest Trends ### Hotels > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. 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