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Hotel Neptune

Photo gallery for Hotel Neptune

Featured image
Beach nearby
Outdoor pool
TV
Room Amenity

Overview of Hotel Neptune

Hotel Neptune

3 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
B.P. 742, Mbour

Explore the area

  • Popular LocationSaly Golf Club4 min drive
  • Popular LocationMbour Fishermen Village9 min drive
  • Popular LocationSomone Lagoon Reserve30 min drive
  • AirportDakar (DSS-Blaise Diagne Intl.)34 min drive

Choose dates to view prices

About this area

Mbour

Located in Mbour, Hotel Neptune is in the entertainment district and near the beach. Saly Golf Club and Mbour Fishermen Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Somone Lagoon Reserve and Plage De Warang. Looking to get your feet wet? Kayaking and waterskiing adventures can be found near the property.

What's nearby

  • Saly Golf Club - 4 min drive
  • Mbour Fishermen Village - 9 min drive
  • Plage De Warang - 15 min drive
  • Bandia Animal Reserve - 22 min drive
  • Somone Lagoon Reserve - 30 min drive

Getting around

  • Dakar (DSS-Blaise Diagne Intl.) - 34 min drive

Restaurants

  • Petit Jardin - 5 min walk
  • La Guinguette - 6 min walk
  • Allo Pizza - 13 min walk
  • Chez Ngor - 14 min walk
  • Chez Mouna - 3 min drive

About this property

Hotel Neptune

3-star hotel near the beach
At Hotel Neptune, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants. All 60 rooms offer free WiFi, Tempur-Pedic beds and TVs with satellite channels. Minibars, room service and ceiling fans are among the other amenities available to guests.
Hotel Neptune offers 60 forms of air-conditioned accommodation with minibars and a safe. Beds feature Tempur-Pedic mattresses. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Mbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Volleyball

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Business centre
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Facials
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Tempur-Pedic bed

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM
Late check-out subject to availability
Late check-out fee: XOF 30000

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: XOF 66000 per vehicle (roundtrip, maximum occupancy 4)
  • Late check-out fee: XOF 30000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts Visa and Mastercard

Property is also known as

Hotel Neptune Mbour
Neptune Mbour
Hotel Neptune Senegal/Mbour
Hotel Neptune
Hotel Neptune Hotel
Hotel Neptune Mbour
Hotel Neptune Hotel Mbour

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 9 out of 22 reviews
5 - Excellent 41%
Rating 4 - Good. 8 out of 22 reviews
4 - Good 36%
Rating 3 - Okay. 3 out of 22 reviews
3 - Okay 14%
Rating 2 - Poor. 1 out of 22 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 22 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.3/5

Staff & service

3.5/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

I like the apartment design of the room with one separate living area and one bedroom. The surrounding was nice and safe. I did not like the food and the fact that only few staff wore the face mask.
Stayed 1 night in Sep 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 4 star hotel and will rate it as o stars . The room was smelly with very outdated furnishing . The bed was very old it actially fell on my feet as i tried to go to bed. Terrible experience
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a good hotel. The rooms are very clean. the food service is good.
Stayed 3 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My holidays at Neptune was great
It was wonderful i love Neptune hotel the room are very big and comfortable the service was excellent the pool is clean I’ll advisers visit Neptune
Stayed 2 nights in Sep 2018