Maxwell Alexander Gallery

The Santa Monica Proper has a really cool vibe and beautiful design, but it could definitely use a little more attention when it comes to cleanliness and maintenance. Some areas and small details feel a bit neglected, although the gym was noticeably cleaner. The rooms are really cute and the beds are comfortable, but I wasn’t completely impressed with the cleanliness. What really makes this place special is the staff! Most of the team is absolutely wonderful, especially the bellmen , who were super friendly and made the experience so much better. The gentleman who checked us in late at night wasn’t particularly welcoming, but everyone else was amazing. Overall, it’s a super cool hotel with great energy and lovely people. With a little more attention to cleaning and the small details, it could be so much better!

I loved staying here! The restaurant located on the first floor had amazing food!! Organic and freshly made, along with their chicken broth. High recommended anyone to stay at 1 Hotel.

I’m a very frequent guest with both Pendry and Montage. I’ve also been in the hotel and restaurant world for over 35 years. While the property looks beautiful and the was truly wonderful, when you lift up the skirt it was truly disappointing. While they have 3 elevators, only 1 working. Twice we waited 19 minutes in the morning. Waiting two minutes feels like an hour, imagine 10…. They have a back door to and from Fashion Island across the street. Unfortunately the key codes gate is broke so you have to walk around the block to the entrance. There the walkway doesn’t look like it has been swept or washed in decade. Inside the room the windows seem to be in the same decade schedule. We also were to have clean view which we didn’t. I expected so much more from this luxury brand. A little attention to detail would go a very long way.