Title: Crown Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crown Hotel Hot springs hotel connected to a shopping centre in Mataram with a full-service spa ![View from property](https://images.trvl-media.com/lodging/14000000/13450000/13445300/13445266/17d978ef.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/14000000/13450000/13445300/13445266/e30deefd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/14000000/13450000/13445300/13445266/cb8441c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/14000000/13450000/13445300/13445266/cd8f7f85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/14000000/13450000/13445300/13445266/2a7344b1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crown Hotel blends wellness and practicality with a garden setting and spa offering aromatherapy and facials. Guests enjoy WiFi, dry cleaning, and local flavors at the on-site restaurant. Its convenient location and positive guest feedback make it a reliable choice. 6.4 ## Popular amenities - Spa - Room service - Breakfast available - Housekeeping - 24/7 front desk - Parking included ## Room options ### Check availability for these dates # Tonight [Sept 20 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=13445266&PinnedHotelID=13445266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=13445266&PinnedHotelID=13445266&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 21 - Sept 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=13445266&PinnedHotelID=13445266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=13445266&PinnedHotelID=13445266&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=13445266&PinnedHotelID=13445266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=13445266&PinnedHotelID=13445266&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=13445266&PinnedHotelID=13445266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=13445266&PinnedHotelID=13445266&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/14000000/13450000/13445300/13445266/59416c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Garden Air conditioning Fridge Flat-screen TV Private bathroom Coffee/tea maker Free bottled water - 4305 sq ft - Sleeps 2 - 1 King Bed ![Superior Twin Room, 2 Bedrooms, Smoking, Garden View | Room amenity](https://images.trvl-media.com/lodging/14000000/13450000/13445300/13445266/17505b8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Bedrooms, Smoking, Garden View ### Highlights Balcony Garden Air conditioning Fridge Flat-screen TV 2 bedrooms Private bathroom Coffee/tea maker - 3444 sq ft - 2 bedrooms - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMataram-Hotels-Crown-Hotel.h13445266.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMataram-Hotels-Crown-Hotel.h13445266.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-8.58868%2C116.12247&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=716yL45ITdQdsYEJgT3desLpB74=) Jl. Maktal no. 8, Cakranegara, Mataram, Lombok, 83231 #### What's nearby - Mataram Mall - 4 min walk - 0.3 miles - Pura Meru - 15 min walk - 0.8 miles - Mayura Park - 15 min walk - 0.8 miles - Islamic Center NTB - 3 min drive - 1.9 miles - Lombok Epicentrum Mall - 3 min drive - 1.4 miles #### Getting around - Lombok (LOP-Lombok Intl.) - 42 min drive #### Restaurants - ‪Bubur Bandung Sari Rasa - ‬1 min walk - ‪bakso & mie ayam mas slamet - ‬2 min walk - ‪Coffee Toffee - ‬4 min walk - ‪Warung Nasi Cim S.M.A.K - ‬1 min walk - ‪Maktal Coffee Bar - ‬1 min walk ## About this property ### Crown Hotel Hotel near Mataram Mall Located close to Pura Meru and Lombok Epicentrum Mall, Crown Hotel provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a deep-tissue massage, a body treatment or aromatherapy at the on-site spa. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli. You'll also enjoy the following perks during your stay: - Free self-parking - Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge) and express check-out - Express check-in, outdoor furniture and massage treatment rooms Room features All guest rooms at Crown Hotel have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Private gardens, fridges and coffee/tea makers ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport drop-off shuttle on request for a surcharge - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 30,000 for adults and IDR 25,000 for children - A restaurant - Snack bar/deli ### Things to do - Full-service spa ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - In a state park - Outdoor furniture - Terrace ### Full-service spa - 8 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot/mineral springs - Manicures/pedicures - Reflexology - Spa open daily - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair-accessible parking ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Refrigerator ### More - Air conditioning - Desk - Laptop workspace ## Policies ### Check-in Check-in start time: 11:30 PM; check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Express check-in available Minimum check-in age - 15 ### Check-out Check-out before 2:00 PM Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 100000.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately IDR 30000 for adults and from IDR 25000 for children - Airport shuttle fee: IDR 225000 per vehicle - Rollaway bed fee: IDR 100000.0 per day - Laundry fee: IDR 25000 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Clothing is optional at this property Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Guests under 15 years old are not allowed in the spa ### Property is also known as Crown Hotel Mataram Crown Mataram Crown Hotel Hotel Crown Hotel Mataram Crown Hotel Hotel Mataram ## Frequently asked questions ### Is Crown Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Crown Hotel? > Self-parking is free at this property. ### What time is check-in at Crown Hotel? > Check-in start time: 11:30 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Crown Hotel? > Checkout is at 2:00 PM. ### Does Crown Hotel provide a shuttle to the airport? > Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of IDR 225000 per vehicle applies. ### Where is Crown Hotel located? > Located in the heart of Mataram, this spa hotel is within a 15-minute walk of Mataram Mall and Pura Meru. Islamic Center NTB and Lombok Epicentrum Mall are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crown Hotel Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 0 8 - Good 3 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ### 5.2/10 Cleanliness ### 6.0/10 Staff & service ### 5.6/10 Property conditions & facilities ### 6/10 Okay #### Govindarajan, Malaysia 27 Dec 2017 #### Good location to get easy access for food & shops Suitable to stay for vacation as the location of the hotel is in the city centre ##### Govindarajan Stayed 4 nights in Dec 2017 ### 8/10 Good #### Verified traveller 29 Jun 2016 #### Central location, average rooms The rooms are nothing special. The included breakfast is Nasi goreng delivered to the room with sweet tea. Not a three star in my opinion. ##### Verified traveller ### 2/10 Terrible #### Verified traveller 8 Jun 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 8/10 Good #### Jason 6 Jun 2016 Liked: Staff & service Disliked: Cleanliness #### Satisfied Easily accessible with good ambience, walking distance to highlights of the town. ##### Jason ### 8/10 Good #### Verified traveller 12 May 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Sudamala Resort, Senggigi](https://www.expedia.co.uk/Senggigi-Hotels-Sudamala-Resort.h5988945.Hotel-Information) > > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [Bawah Reserve](https://www.expedia.co.uk/Bawah-Island-Hotels-Bawah-Reserve-All-Inclusive.h35596144.Hotel-Information) > > [FuramaXclusive Resort & Villas, Ubud](https://www.expedia.co.uk/Mambal-Hotels-FuramaXclusive-Resort-Villas.h1773032.Hotel-Information) > > [Wapa di Ume Ubud](https://www.expedia.co.uk/Ubud-Hotels-Wapa-Di-Ume-Ubud.h1115431.Hotel-Information) > > [Renaissance Bali Uluwatu Resort & Spa](https://www.expedia.co.uk/Ungasan-Hotels-Renaissance-Bali-Uluwatu-Resort-Spa.h23295378.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Blue Lagoon Avia Villas](https://www.expedia.co.uk/Ceningan-Island-Hotels-Blue-Lagoon-Avia-Villas.h29281205.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. 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