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Reviews of Hotel Celebertti

3 out of 5
Hotel Celebertti
Calle de Los Bancos, contiguo al MINSA, Matagalpa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 24 reviews" "
Rating 8 - Good. 8 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Broden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are currently renovating so don’t plan on an afternoon nap. However, everything else was great. Building is clean, quiet at night and service was great. The breakfast was great, typico nica with cafe and smoothie. Cooling breeze through the dinning area.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property several times and thoroughly enjoyed the staff and the accommodations. I would definitely stay there again.
Stayed 1 night in Dec 2023

10/10 Excellent

oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean place very very friendly people they treat me very well
Stayed 1 night in Mar 2024

10/10 Excellent

oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people they treat you the best like a family good breakfast and a lot of place because it’s nice and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stays here. I stayed here multple times on consecutive and non-consecutive nights, and during all those times I switched between two room types. I found the rooms to be comfortable, modern, and adequate for my needs. The beds were comfortable, the air worked well, and the shower was hot. Although I never got hot water to work in the sink in either room, it was a very minor inconvenience. As with many hotels, there were some scuff marks on the walls and some scratched furniture that could be easily remedied. I would recommend that the cleaning staff more thoroughly review the rooms daily. Towels and sheets must be changed daily, and items should be removed from service when appropriate e g., tears, stains, etc. The shower drains must also be cleaned daily. The hotel staff, including the outside night security personnel, were welcoming and friendly. The owner was especially wonderful. I would definitely visit that hotel again.
Stayed 1 night in Dec 2023

8/10 Good

Rudy

Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Stayed 1 night in Dec 2023

10/10 Excellent

Maria Shanel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed during low season, great service, breakfast included was a big portion with delicious smoothie added was a plus! I would love to stay here again in the future!
Stayed 2 nights in Oct 2023
Response from Hotel Celebertti on 9 Oct 2023
Nos satisface mucho leer su lindo comentario, esperamos que no sea la única vez, que tengamos el gusto de atenderles esta es su casa. Saludes.

4/10 Poor

Jason

Liked: Cleanliness
Disliked: Staff & service
Staff was rude, impatient, and noncomunicative.
Stayed 1 night in Aug 2023
Response from Hotel on 19 Aug 2023
Sentimos el inconveniente o mal entendido. se dio, al no leer los términos de la reservacion, la agencia de reservaciones no cobra, es el huésped al final quien paga en el Hotel.

8/10 Good

Taylor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredibly helpful in coordinating local activities and transportation and accommodating with our group needs. The rooms were clean and comfortable.
Stayed 3 nights in May 2023

10/10 Excellent

Freddy T.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!! Very comfortable rooms.
Stayed 3 nights in Jan 2023

8/10 Good

Durhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located in Matagalpa. The staff goes out of their way to accommodate. The included breakfast are amazing. The owners are great and make you feel like you are part of the family, I would recommend this accommodation any day. Thank you so much for making my stay in Matagalpa a great one! Helene
Stayed 4 nights in May 2022
Response from Myriam on 25 Jul 2022
Hola Helene, fue muy agradable para nosotros conocerla y tener la oportunidad de atenderla, nos dejo bonitos recuerdos, okey, okey, esperamos tenerla de nuevo por aquí. Saludos

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The owner made us feel very welcome.
Stayed 1 night in Aug 2021

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amable y simpaticas son la gente alli. Recomendo este hotel a todos!
Stayed 4 nights in Jul 2021
Response from Celebertti on 27 Jul 2021
Gracias Señor López, estuvimos muy contentos de poder atenderle, lo esperamos en otra oportunidad, esta es su casa.

6/10 Okay

Clifton

It Was Fine. A Solid 2-star Hotel -- Maybe.
It was fine. They lock the gate at night and there's no way out should one so desire. The owner lives on the property so, I assume, were there a fire and the owner was still conscious, then he'd have a key to open the locked gate. The TV worked, the a/c blew cold air and there was hot water out of the shower - eventually. The staff were friendly and hospitable. No complaints but Celebertti is remarkably average.
Stayed 2 nights in Aug 2019
Response from celebertti on 29 Aug 2019
Thanks for your commets, it is important for us to read and then improve for a better service. We close doors at night for security but theres always someone ready to open for our clients. We will work better after your commets and next time you visit us you are going to enjoy and feel better.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome. The manager let me choose between two rooms.
Stayed 1 night in Feb 2024

8/10 Good

GUILLERMO

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en general. Limpieza extraordinaria. Camas y almohadas muy confortables. Alrededores ruidisos pero comprensible por la ubicación céntrica del hotel. El desayuno lo sirven tarde, a las 7:30 a.m. sin embargo agradecimos que por gestiones lo sirvieron alas 7 a.m. El horario de desayuno debería iniciar más temprano.
Stayed 1 night in Oct 2023
Response from Myriam on 5 Dec 2023
Muchas gracias por sus bonitos comentarios, nos place se haya sentido bien, el desayuno se sirve a partir de las 7:00 AM., en su caso fue un error haber dicho 7:30, saludes

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Jul 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito y comodo
Hotel muy comodo y personal muy amable.
Stayed 1 night in Jun 2023

8/10 Good

Tobias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La falta de paqueo interno

8/10 Good

bongjeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019