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Reviews of Hotel 525

4 out of 5
Hotel 525
Rio Borines 58, Los Alcazares, Murcia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 426 out of 745 reviews" "
Rating 8 - Good. 265 out of 745 reviews" "
Rating 6 - Okay. 42 out of 745 reviews" "
Rating 4 - Poor. 8 out of 745 reviews" "
Rating 2 - Terrible. 4 out of 745 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

martin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel very close to restaurants bars and the beach. Staff were extremely helpful & friendly. Parking under hotel only €10 for the day/night
Stayed 1 night in Jan 2024
Response from 525 Team on 7 Feb 2024
Dear Janet,Thank you so much both for your time and comments about your stay in 525 Hotel. Thank you so much for helping us all to keep improving in our service.I am looking forward to having you back in 525. We will welcome you with a wide smile hoping that when you leave you feel as satisfied as we are for having you.Best regards,

10/10 Excellent

Clare, Guildford

Stayed 3 nights in Dec 2023
Response from 525 Team on 11 Jan 2024
Dear Clare,Thank you so much for your review about your stay in 525 Hotel. Thank you very much for helping us all to keep improving in our service.I am looking forward to having you back in your Hotel, here in 525.Best regards,

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from 525 Team on 11 Jan 2024
Dear Ian,Thank you so much for your review about your stay in 525 Hotel. Thank you very much for helping us all to keep improving in our service.I am looking forward to having you back in your Hotel, here in 525.Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 525 Team on 11 Jan 2024
Dear guest,Thank you so much both for your time and comments about your stay in 525 Hotel. Thank you so much for helping us all to keep improving in our service.I am looking forward to having you back in 525. We will welcome you with a wide smile hoping that when you leave you feel as satisfied as we are for having you.Best regards,

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice hotel
Stayed 7 nights in Nov 2023
Response from 525 Team on 27 Nov 2023
Dear Andrew,Thank you so much both for your time and comments about your stay in 525 Hotel. Thank you so much for helping us all to keep improving in our service.I am looking forward to having you back in 525. We will welcome you with a wide smile hoping that when you leave you feel as satisfied as we are for having you.Best regards,

10/10 Excellent

Wendy

Stayed 1 night in Oct 2023
Response from 525 Team on 27 Nov 2023
Dear Wendy,Thank you so much for your review about your stay in 525 Hotel. Thank you very much for helping us all to keep improving in our service.I am looking forward to having you back in your Hotel, here in 525.Best regards,

10/10 Excellent

Douglas, Hitchin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locataion for a hotel right next to many restaurants. Hotel was clean and had a great breakfast buffet.
Stayed 4 nights in Oct 2023
Response from 525 Team on 27 Nov 2023
Dear Douglas,Thank you so much both for your time and comments about your stay in 525 Hotel. Thank you so much for helping us all to keep improving in our service.I am looking forward to having you back in 525. We will welcome you with a wide smile hoping that when you leave you feel as satisfied as we are for having you.Best regards,

6/10 Okay

james

Liked: Room comfort
Great location, huge rooms, just needs TLC
This was our 2nd stay after a great first stay here the previous year - We paid £85 a night room only. The hotel is in a great location to the strip with spacious rooms but the hotel is really tired - this stay wasn’t as good as the last and the hotel needs some investment. It is still in our opinion, the best choice in los Narejos but small improvements would go a long way. The room was huge which is great but the tea and coffee facilities were mixed with no top ups throughout our stay and had to ask at reception. Wifi is good and the beds are comfortable. The pool and bar area on the top floor is a great spot for a relaxing day. We really like this hotel it just needs a bit of TLC!
Stayed 3 nights in May 2023
Response from 525 Team on 3 Oct 2023
Dear James, First of all I would like to thank you for hosting with us and taking a few minutes to evaluate our hotel and services. Your experiences and comments are very important for us in order to improve our services.We hope to see you again soon in Los Alcázares, here in your Hotel, 525.Best regards,

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, rubbish bar!
I love staying at this hotel but I’m afraid one huge disappointment was that the bar wasn’t open at all. I this is really poor when this is a crucial facility anyone would expect as a normal service. Couldn’t even get a drink through room service either
Stayed 7 nights in Aug 2023
Response from 525 Team on 5 Sept 2023
Dear Sharon,Thank you so much both for your time and comments about your stay in 525 Hotel. Thank you so much for helping us all to keep improving in our service. I am really sorry that you found the bar closed, in the summer you can find open the pool bar, every day, from 11h to 19h. I am glad to tell you, though, that from September on, you can also find the bar open from Monday to Saturday, from 17h30m to 23h30m.I am looking forward to having you back in 525, hoping that on your next visits you can get some drinks and have a good time at the bar.Best regards,

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great also the staff and hotel were fantastic, all in all a fabulous experience
Stayed 7 nights in Aug 2023
Response from 525 Team on 22 Aug 2023
Dear Vincent, Thank you so much both for your time and comments about your stay in 525 Hotel.  Your experiences and comments are very important for us in order to improve our services and facilities.Thank you again for your great review, it is a real honor for our entire team to know that we have done well our most important job which is offer you the best possible experience. We hope to see you again soon in Los Alcázares, here in your Hotel, 525. Kind regards,

10/10 Excellent

Penelope Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jul 2023
Response from 525 Team on 5 Sept 2023
Dear Penelope,Thank you so much for your review about your stay in 525 Hotel. Thank you very much for helping us all to keep improving in our service.I am looking forward to having you back in your Hotel, here in 525.Best regards,

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from 525 Team on 31 Jul 2023
Dear James,Thank you so much for your review about your stay in 525 Hotel. Thank you very much for helping us all to keep improving in our service.I am looking forward to having you back in your Hotel, here in 525.Best regards,

8/10 Good

Hilary Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very good hotel, would certainly return, great location, very clean and staff very efficient and polite, a thoroughly enjoyable 10 days. Only downside the hotel bar was closed, although the small poolside bar at the rooftop pool area was open during the day it closed early so you had to go out to get a beer later in the evening and the pool area is only small so can get very busy. All in all would definitely return. Phil Clarke
Stayed 10 nights in Jul 2023
Response from 525 Team on 28 Jul 2023
Dear Phil, Thank you so much both for your time and comments about your stay in 525 Hotel.  Your experiences and comments are very important for us in order to improve our services and facilities.Thank you again for your great review, it is a real honor for our entire team to know that we have done well our most important job which is offer you the best possible experience. We hope to see you again soon in Los Alcázares, we will welcome you with a wide smile hoping that when you leave you feel as satisfied as we are for having you. Kind regards,

10/10 Excellent

Debbie

Stayed 3 nights in Jul 2023
Response from 525 Team on 28 Jul 2023
Dear Debbie,Thank you so much for your review about your stay in 525 Hotel. Thank you very much for helping us all to keep improving in our service.I am looking forward to having you back in your Hotel, here in 525.Best regards,

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a thoroughly enjoyable stay the hotel was spotless and the staff were extremely friendly. Excellent location 10 minute walk to the beach and 2 minutes to all the bars and restaurants
Stayed 1 night in Jul 2023
Response from 525 Team on 6 Jul 2023
Dear Neil, Thank you so much both for your time and comments about your stay in 525 Hotel.  Your experiences and comments are very important for us in order to improve our services and facilities.Thank you again for your great review, it is a real honor for our entire team to know that we have done well our most important job which is offer you the best possible experience. We hope to see you again soon in Los Alcázares, here in your Hotel, 525. Kind regards,

10/10 Excellent

Kathryn

Stayed 1 night in Jun 2023
Response from 525 Team on 3 Jul 2023
Dear Kathryn,Thank you so much for your review about your stay in 525 Hotel. Thank you very much for helping us all to keep improving in our service.I am looking forward to having you back in your Hotel, here in 525.Best regards,

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel with a pool stay
The hotel condition is good and the placement is excellent.. .but the pool seriously lets it down as it is up to your knees deep and the average size of a large living room. Also people were drinking in the pool with glasses which is dangerous and very loud music being played to everyones annoyance. No management around to sort. Would i stay again ? out of season yes, but in 30 degree heat in a plunge pool no, i would select a beach location. No mention of pool size anyway so beware and a maxi.un of 20 beds
Stayed 1 night in Jun 2023
Response from 525 Team on 27 Jun 2023
Dear Tim,Thank you so much both for your time and comments about your stay in 525 Hotel. Thank you so much for helping us all to keep improving in our service. I assure you the use of glass is absolutely prohibited at the pool, precisely because of its danger. What you can see at the pool are either plastic or paper cups, which do not break and are totally safe.I am looking forward to having you back in 525, either on season or out of season we will be glad to welcome you again.Best regards,

4/10 Poor

Lara

Stayed 1 night in Jun 2023
Response from 525 Team on 27 Jun 2023
Estimada Lara,Muchísimas gracias por su valoración sobre su experiencia en el Hotel 525. Muchas gracias por animarnos a todos a seguir mejorando cada día.Espero volver a verla pronto en su casa, aquí en 525.Un cordial saludo,

8/10 Good

K

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in May 2023
Response from HOTEL 525 on 13 Jun 2023
Estimado cliente,Muchísimas gracias por su valoración sobre su experiencia en el Hotel 525. Muchas gracias por animarnos a todos a seguir mejorando cada día.Espero volver a verle pronto en su casa, aquí en 525.Un cordial saludo,

10/10 Excellent

R. David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel near numerous restaurants.
Love staying at the 525. Near numerous restaurants. Slight downside I reported a maintenance issue when arrived. Sliding bathroom door was off rails. Reception said they would send someone to fix it. On leaving three days later it still was not fixed.
Stayed 3 nights in May 2023
Response from HOTEL 525 on 31 May 2023
Dear David, First of all I would like to thank you for hosting with us and taking a few minutes to evaluate our hotel and services. Your experiences and comments are very important for us in order to improve our services and facilities.Thank you again for your great review, it is a real honor for our entire time to know that you loved staying with us. I am really sorry about the maintenance issue and we will try that it does not happen again.We hope to see you again soon in Los Alcázares, here in your Hotel, 525. Best regards,

10/10 Excellent

Mark L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming hotel staff
All great, Reception staff very friendly and welcoming, great location and facilities
Stayed 1 night in Apr 2023
Response from HOTEL 525 on 8 May 2023
Dear Mark,Thank you so much both for your time and comments about your stay in 525 Hotel. Thank you so much for helping us all to keep improving in our service.I am looking forward to having you back in 525.Best regards,

10/10 Excellent

jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, well located, decent breakfast.
Stayed 4 nights in Apr 2023
Response from 525 TEAM on 28 Apr 2023
Dear Jim,Thank you so much both for your time and comments about your stay in 525 Hotel. Thank you so much for helping us all to keep improving in our service.I am looking forward to having you back in 525.Best regards,

10/10 Excellent

Sean

Stayed 1 night in Apr 2023
Response from 525 TEAM on 28 Apr 2023
Dear Sean,Thank you so much for your review about your stay in 525 Hotel. Thank you very much for helping us all to keep improving in our service.I am looking forward to having you back in your Hotel, here in 525.Best regards,

10/10 Excellent

Dave

Stayed 2 nights in Mar 2023
Response from 525 TEAM on 28 Apr 2023
Dear Dave,Thank you so much for your review about your stay in 525 Hotel. Thank you very much for helping us all to keep improving in our service.I am looking forward to having you back in your Hotel, here in 525.Best regards,

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from 525 Team on 29 Mar 2023
Dear Anthony,Thank you so much for your review about your stay in 525 Hotel. Thank you very much for helping us all to keep improving in our service.I am looking forward to having you back in your Hotel, here in 525.Best regards,

10/10 Excellent

Jose Bento

Stayed 2 nights in Feb 2023
Response from Juan Antonio Garre on 4 Mar 2023
Estimado Jose Benito,Muchísimas gracias por su valoración la cual nos anima a trabajar si cabe aún más duro día a día para ofrecer el mejor servicio posibleun saludo

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fantastic holiday with my wife during a quieter time in January. Chilled time with nothing to worry about. Great hotel, great staff and a great location close to restaurants and the beach!
Stayed 1 night in Feb 2023
Response from Juan Antonio Garre on 4 Mar 2023
Dear Mark,Thank you very much for your review that really helps us work harder to keep offering the best possible quality service.Kind regards

10/10 Excellent

mark

Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel in Spain
Probably the best hotel in Spain for a quiet couples getaway! Great rooms, spa, and great restaurants literally right outside on the pedestrianised area. 11 out of 10!
Stayed 5 nights in Jan 2023
Response from Juan Antonio Garre on 4 Mar 2023
Dear Mark,We are really grateful for your kind words to our staff and facilities. We are really happy to know that you really enjoyed your stay.Kind regards

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
Lovely return stay, super hotel in a super location.
Stayed 7 nights in Nov 2022
Response from 525 Team on 7 Dec 2022
Dear Pamela,Thank you so much both for your time and comments about your stay in 525 Hotel. Thank you so much for helping us all to keep improving in our service.I am looking forward to having you back in 525.Best regards,

10/10 Excellent

Ian

Stayed 1 night in Dec 2022
Response from 525 Team on 7 Dec 2022
Dear Ian,Thank you so much for your review about your stay in 525 Hotel. Thank you very much for helping us all to keep improving in our service.I am looking forward to having you back in your Hotel, here in 525.Best regards,

8/10 Good

Susan

Liked: Staff & service
Disliked: Cleanliness
Too expensive
It was expensive for what we got. We thought it would be more luxurious and it wasn’t clean.
Stayed 1 night in Nov 2022
Response from 525 Team on 29 Nov 2022
Dear Susan,Thank you so much both for your time and comments about your stay in 525 Hotel. Thank you so much for helping us all to keep improving in our service.I am looking forward to having you back in 525.Best regards,

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend this hitel
Response from 525 Team on 4 Nov 2022
Dear Valerie,Thank you so much both for your time and comments about your stay in 525 Hotel. Thank you so much for helping us all to keep improving in our service.I am looking forward to having you back in 525.Best regards,

8/10 Good

Paul

Stayed 1 night in Oct 2022
Response from 525 Team on 4 Nov 2022
Dear Paul,Thank you so much for your review about your stay in 525 Hotel. Thank you very much for helping us all to keep improving in our service.I am looking forward to having you back in your Hotel, here in 525.Best regards,

10/10 Excellent

Karen

Stayed 1 night in Oct 2022
Response from 525 Team on 14 Oct 2022
Dear Karen,Thank you so much for your review about your stay in 525 Hotel. Thank you very much for helping us all to keep improving in our service.I am looking forward to having you back in your Hotel, here in 525.Best regards,

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was well placed for nearby bars and restaurants. Staff were very helpful and accommodating. Room was spacious and clean with a balcony looking onto the plaza area. Chairs on the balcony would have been a welcome addition. Would recommend taking a walk into the town and along the seafront.Overall a nice hotel.
Stayed 7 nights in Aug 2022
Response from 525 Team on 13 Sept 2022
Dear Elizabeth, First of all I would like to thank you for hosting with us and taking a few minutes to evaluate our hotel and services. Your experiences and comments are very important for us in order to improve our services.Thank you again for the great review.We hope to see you again soon in Los Alcázares, if you want to come back to the hotel we will be delighted to welcome you again in your hotel, here in 525.Kind regards

10/10 Excellent

Marrianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have only great things to say about our stay, it was wonderful! So much that I’m considering going for my honeymoon.
Stayed 2 nights in Aug 2022
Response from 525 Team on 13 Sept 2022
Dear Marrianne, Thank you so much both for your time and comments about your stay in 525 Hotel.  Your experiences and comments are very important for us in order to improve our services.Thank you again for your great review, it is a real honor for our entire team to know that we have done well our most important job which is offer you the best possible experience. We hope to see you again soon in Los Alcázares, here in your Hotel, in 525 Kind regards,

6/10 Okay

matthew

Travelled with group
Liked: Staff & service
OK hotel but nothing special, too expensive
The room is OK but the sink blocked up so water could not drain out. It was fixed by maintenance but still smelled bad. The air conditioning was really weak, only just took the edge off the heat with almost no flow of air coming out. shower is OK. The staff were nice. The swimming pool is a joke just 90cm deep really just a large bath tub, no chance to actually swim in it.
Stayed 2 nights in Aug 2022
Response from 525 Team on 25 Aug 2022
Dear Matthew,Thank you so much both for your time and comments about your stay in 525 Hotel. I am sorry about the issues with your sink and also happy that our maintenance team could fix it right away. About the AC, it works alright but please bear in mind that if you think there are problems with the unit in your room, you could always contact our front desk team, available 24/7, and always willing to help you in any way they can for you to have a better stay.I am looking forward to having you back in 525, hoping that your next visits meet your higher expectations, which are of course ours as well.Best regards,

10/10 Excellent

Gilad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from 525 Team on 25 Aug 2022
Dear Gilad,Thank you so much for your review about your stay in 525 Hotel. Thank you very much for helping us all to keep improving in our service.I am looking forward to having you back in your Hotel, here in 525.Best regards,

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Another fantastic stay at 525. Friendly, staff, swift checkin and comfortable rooms.
Stayed 4 nights in Aug 2022
Response from 525 Team on 12 Aug 2022
Dear Alan,   Thank you so much both for your time and comments about your stay in 525 Hotel.  Your experiences and comments are very important for us in order to improve our services. Thank you again for your great review, it is a real honor for our entire team to know that we have done well our most important job which is offer you the best possible experience. I am looking forward to having you back in 525. Best regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Door stuck on opening. Shower head could be better Staff excellent
Stayed 2 nights in Aug 2022
Response from 525 Team on 12 Aug 2022
Dear Paul,   First of all I would like to thank you for hosting with us and taking a few minutes to evaluate our hotel and services. Your experiences and comments are very important for us in order to improve our services. Thank you again for the great review. We hope to see you again soon in Los Alcázares, here in 525. Best regards,

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Pedro Saura on 2 Aug 2022
Estimado Andrew, Muchísimas gracias por su valoración sobre su experiencia en el Hotel 525. Muchas gracias por animarnos a todos a seguir mejorando cada día. Espero volver a verle pronto en su casa, aquí en 525. Un cordial saludo,

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quick trip
lovely hotel and nice staff Pool was just a shallow plunge pool appeared larger and deeper on photos. Bar was not open during our 3 night stay due to staff issues this was rather disappointing
Stayed 3 nights in Jul 2022
Response from Pedro Saura on 2 Aug 2022
Dear Robert, Thank you so much both for your time and comments about your stay in 525 Hotel. Thank you so much for helping us all to keep improving in our service. I am looking forward to having you back in 525. Best regards,

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from 525 TEAM on 11 Jul 2022
Dear Stephen,   Thank you so much both for your time and comments about your stay in 525 Hotel.  Your experiences and comments are very important for us in order to improve our services. Thank you again for your great review, it is a real honor for our entire team to know that you had a pleasant stay in 525.   We hope to see you again soon in Los Alcázares in your hotel, here in 525.   Kind regards,

8/10 Good

S

Stayed 4 nights in Jun 2022
Response from 525 TEAM on 11 Jul 2022
Dear guest,   Thank you so much both for your time and comments about your stay in 525 Hotel.  Your experiences and comments are very important for us in order to improve our services. Thank you again for your great review, it is a real honor for our entire team to know that you had a pleasant stay in 525.   We hope to see you again soon in Los Alcázares in your hotel, here in 525.   Kind regards,

10/10 Excellent

Mark L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location, staff are very welcoming and efficient
Stayed 1 night in Jun 2022
Response from 525 TEAM on 20 Jun 2022
Dear Mark,   Thank you so much both for your time and comments about your stay in 525 Hotel.  Your experiences and comments are very important for us in order to improve our services. Thank you again for your great review, it is a real honor for our entire team to know that you had a pleasant stay in 525.   We hope to see you again soon in Los Alcázares in your hotel, here in 525.   Kind regards,

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Hotel itself was good and in a very good location far bars and restaurants. Downside was that many facilities such as pool bar were not open
Stayed 3 nights in May 2022
Response from 525 TEAM on 20 Jun 2022
Dear Paul, Thank you so much both for your time and comments about your stay in 525 Hotel. Thank you so much for helping us all to keep improving in our service. I am looking forward to having you back in 525. Best regards,

8/10 Good

Alison

Stayed 3 nights in May 2022
Response from 525 TEAM on 20 Jun 2022
Dear Alison, Thank you so much both for your time and comments about your stay in 525 Hotel. Thank you so much for helping us all to keep improving in our service. I am looking forward to having you back in 525. Best regards,

8/10 Good

Diane

Stayed 2 nights in Jun 2022
Response from 525 TEAM on 8 Jun 2022
Dear Diane, Thank you so much for your review about your stay in 525 Hotel. I am looking forward to having you back in 525. Kind regards,

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022
Response from 525 TEAM on 8 Jun 2022
Dear Rachel, Thank you so much for your review about your stay in 525 Hotel. I am looking forward to having you back in 525. Kind regards,