Find luxury hotels in Massapequa Park, NY

"The receptionists both shifts, night and morning were amazing. Kind, professional, help. 10/10 As for the hotel room, it is not well maintained at all. The room smelled, it wasn’t vacuumed properly. The carpets are DIRTY. The carpets could use a good shampoo. There is water damage everywhere. The area where you have to wait for the vallet to bring your car is unbelievably unkept. The poor vallet drivers must be so cold. Take care of your employees and staff, they are your biggest investment. Pay your cleaners more so they are motivated to clean better. The hotel needs a lot of work. Also the vallet system of getting down from the car while holding traffic is nerve wracking. "

"The restaurant was quiet and the waiters kind and friendly !"

"Found human waste on soiled towel, hidden in dresser drawer, which was stinking up the room. Further looking revealed drug residue of white powder residue with drug paraphernalia under the sink, all of this found upon checking into room."

"Room smelled strongly of urine…not exaggerating. The staff were rude. The shower was clogged. The area was not nice. Next time I would just stay in Manahattan and uber over. I’m not a picky person, but this hotel was nasty."

"Check in was no problem and the lady checking me in was really friendly and efficient."

"We found the walls a little "thin" and both of our neighbors were loud enough to be a distraction for us when trying to get to sleep"

"Didn't see any staff for assistance "