Listen to the reviews, don’t stay here. I was lucky and was able to call and eek out the fact that I needed to pay an extra 1.20€ in order to get the codes to get in the building and get my key. So inconvenient, so confusing. Instead of paying one, just one person to be at the front desk, they outsource so a person to answer the phone, if you are lucky. I had to help like 4 people who were stuck in the lobby and couldn’t get there keys. Oh, also my ground level room couldn’t shut the privacy shutter so I had to tape towels up on the windows so people couldn’t see directly into my room.