Marsanne Holidays from £241

The hotel itself was great - large, spacious rooms, including a full soaking tub and huge shower, very clean and comfortable room. We had a small balcony to enjoy the views. Staff was very nice and helpful. Only a 5 minute walk to the Bastille where we enjoyed riding the cable cars up the mountain for an amazing view. However, the immediate area outside the hotel and throughout the city, we did not feel safe - even in the daytime. Do you research on crime and the sections to avoid. We made the mistake of walking from the train station to the hotel, but took an uber on the way back because we did not want to venture out, It's a shame because this city has so much potential. Even in the local coffee shop, there are signs on the table inside to be aware of pickpockets.

Great place to spend a night,we had a room that had a view of Mont Blanc.Staff were exceptionally friendly and I felt they were genuine and they were pleased that we had booked their hotel,was very impressed with the lady that greeted us on arrival and she showed us our room,she made us feel very welcomed and made us feel that we were very important.

The best thing about this property is convenience: ski school, bus stop, ski rental, ski lift etc everything around the property. The worst thing is that you arrive in a room cleaned by the previous guests. Hygiene 0. Beds as old as the property. Swimming pool is the size of 4 bath tubes.

Booked to be on the route of stage 20 of Tour de France but due to landslide route changed. Hotel however was ok even though we didn't expect to have to clean our room at the end or pay 45 euros. As it was we were rarely there, too busy doing Galibier and the Telegraphe cols. Clearly this is not a hotel but designed for other clientele. If you wanted self catering the facilities in the room were excellent. Staff very friendly and helpful. There is a pool although we didn't see it. You can order bread for the next day and there are plenty of restaurants less than 1 km away. There is also a good Carrefour. It served its purpose for us. Only complaint was about the details provided by Expedia in that no detailed description of where the chalets were was provided and when you arrive at 7.45 in Valloire and reception closes at 8 there is an element of panic.Advise you to send for a brochure from the Chalet and there is an excellent description in it of how to find it+

On my 17th attempt calling to add parking to my booking, the lady told me I have indoor parking and it will be €65 to pay tomorrow. When I arrived to check in they were rude and told me that I have outdoor parking and it is €95. They completely denied anything they said on the phone. The room is fine other than the easyJet style furnishings. Also some of the beds were not made, you had to put the duvet cover on yourself, hostel style. So odd. Other than that, it’s close to the gondola. It’s fine if you aren’t planning to spend much time there.