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"Clean room, friendly staff."

"Yes for everything - our room was clean, staff was friendly, and we loved the palapas at the beach. Servers were very friendly - we enjoyed visiting with them!"

"Justo that checked me in and out was excellant"

"Rooms were clean. Staff was helpful and fantastic. Always willing to help! Lots of activities. Food was really good for an all inclusive hotel. We were there during the El Mencho cartel crisis and while the hotel was a bit short staffed, we always felt safe."

"The Resort was clean well kept. The Staff were all very friendly and helpful. Beach was wide clean all in all very nice. Only suggestion is to vary their entertainment shows at night"

"We were here during the PV cartel activity. The staff at the resort have acted above and beyond."

"Excelente customer service, recommended "

"Convenient location, nice rooms, good pool area with food & drink service."

"This is our 4th or 5th time at this property. The staff is always friendly and the rooms are clean. The porters at the front of the property take good care of your bags and are super knowledgeable. The front desk staff work hard to accommodate room requests. The food at the restaurants is overall good quality. Amalfi will always be our favourite for quality and food selection. The asian restaurant was very tasty and the staff very accommodating. The (for purchase) steak at La Pergola was delicious and well prepared. The octopus was also a very interesting dish that you wouldn't normally expect. Very tasty. We also enjoyed breakfast as well as the changing dinner menu at the buffet. We did miss the homemade guacamole that was more prevalent the last few times we were there. The morning outdoor coffee bar featured a choice of coffee/tea or mimosas or a lovely bloody mary - with glasses that were pre-rimmed with Taijin. Yum. Much appreciated. The outdoor Mexican dinner surpassed expectations. The menu is varied and very good. The following entertainment with the 11 piece mariachi band and regional dance show was great. Lots of beautiful, clean pools to choose from. Thank you, Marival!"