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"The suite was nice but it wasn’t cleaned very well! Had a cherry pit on the floor; crackers on the floor; I found a dirty Q-tip in the bedroom on the side of the bed! How gross is that?? The refrigerator had water in the bottom of it underneath the drawer! I had to clean that up! There was sand in the hot tub and ants crawling around the hot tub! I told the front desk about it and they did nothing! I also told the maintenance guy about the hot tub stuff and the refrigerator. He checked the refrigerator at least! Nobody else did anything! I did pay enough for the rooms and I expect to walk in to a room/and a hot tub to be clean! Don’t you think? How would you feel?"

"Room was clean and staff were friendly"

"I liked everything about the hotel except the breakfast was minimal. It could have included some protein. I did like that they had a waffle iron for gluten free only and the mix to match. The staff was friendly and the rooms were clean. I would stay here again. "

"Great place to stay. Everything the way it should be. If in Elgin area, no better place for the price."

"Room was dirty, sheets were not clean, pillows had other peoples hair on them. The room smelled of smoke even though its smoke free. I also never got my $100 refundable deposit back. The staff is unfriendly and not helpful. "

"When we arrived, the staff greeted us with a smile. I told them that we were celebrating our 48th wedding anniversary and we received an upgraded room with a jacuzzi. We enjoyed ourselves tremendously. And we were minutes from every place we needed to go."

"The Abbey is an icon and worth a stay IF you can get an affordable rate. It’s an old hotel so don’t expect things to be perfect. Despite them continually coating things in white paint it doesn’t take long or much effort to find things wrong/worn with the hotel. The room was clean enough but had red stains on the carpet and the bathroom needs an update, thorough cleaning, and caulk update. The spa is their main selling point but even there things like the steam room are in desperate need of more cleaning, tiles replaced, etc. It was worth the stay but keep your expectations lower and then you won’t be disappointed. "

"👍"

"everything you expect at this price point 🙏"