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Reviews of Paloma Blanca Boutique Hotel Puerto Banus

3.5 out of 5
Paloma Blanca Boutique Hotel Puerto Banus
Urbanización Cortijo Blanco, Calle Pablo Picasso 13, Marbella, Marbella

Reviews

9.2

Wonderful

Rating 10 - Excellent. 318 out of 500 reviews" "
Rating 8 - Good. 150 out of 500 reviews" "
Rating 6 - Okay. 23 out of 500 reviews" "
Rating 4 - Poor. 5 out of 500 reviews" "
Rating 2 - Terrible. 4 out of 500 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a great price.
Stayed 2 nights in Mar 2024
Response from Hotel Paloma Blanca Boutique on 17 Apr 2024
Dear Isaac. Thank you very much for your positive feedback and this good rating. We are glad you liked the property so much and hope to see you again. Kind regards from the Hotel Paloma Blanca team.

8/10 Good

Iris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel limpio,el desayuno estaba bueno,pero queda muy distante de Marbella
Stayed 2 nights in Apr 2024
Response from Hotel Paloma Blanca Boutique on 9 Apr 2024
Estimada Iris. Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. Esperamos tener la oportunidad de darle la bienvenida de nuevo en un futuro próximo.

8/10 Good

Mansour

Liked: Cleanliness, amenities
Disliked: Staff & service
Price was excellent and the out of dated hotel wasn't good.
Stayed 3 nights in Feb 2024
Response from Hotel Paloma Blanca Boutique on 8 Mar 2024
Hello Mansour. Thank you very much for your comments and your support through Expedia. From your comments we can see that you were really satisfied with the choice of the hotel for your overall vacation and that your impressions were very positive. Kind regards from the Hotel Paloma Blanca team.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Paloma Blanca Boutique on 12 Mar 2024
Dear Karen, thank for your visit. It has been a pleasure having you and we look forward to seeing you again soon. Kind regards from your Paloma Blanca team.

10/10 Excellent

Gudrun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to beach and promenade in a quiet neighborhood. Staff was extremely friendly. Great breakfast, nice pool area.
Stayed 1 night in Nov 2023
Response from Paloma Blanca Boutique Hotel Puerto Banus on 17 Nov 2023
Hola Gudrun, Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. Esperamos tener la oportunidad de darle la bienvenida de nuevo en un futuro próximo.

8/10 Good

Ismael

Stayed 2 nights in Nov 2023

8/10 Good

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Paloma Blanca Boutique Hotel Puerto Banus on 10 Nov 2023
Hola Ricardo, Gracias por tomarse su tiempo en compartir su positiva experiencia con nosotros. Nos alegramos de que haya disfrutado. Esperamos poder darle la bienvenida de nuevo pronto.

8/10 Good

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Paloma Blanca Boutique Hotel Puerto Banus on 10 Nov 2023
Hola Denise, Gracias por tomarse su tiempo en compartir su positiva experiencia con nosotros. Nos alegramos de que haya disfrutado. Esperamos poder darle la bienvenida de nuevo pronto.

10/10 Excellent

Bradford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what a hotel should be! Fantastic value for the price with a beautiful authentic Mediterranean style building centered around a nice pool area, with bar and casual restaurant service. Very clean and nice rooms with balconies and comfortable beds. Above all, this smiling and willing to help staff makes this hotel a wonderful place to stay. They all speak English well too. The other guests were from England, France, Germany and Skandinavia. We might have been the only Americans, so that was fun too. The location is in a nice residential neighborhood about 4 blocks in from the beach and several beachside restaurants, and a bit longer walk to the Puerto Banus harbour with it's high end shops and restaurants. We cabbed it to a couple less touristy inland restaurants suggested by the hotel stagg and they were outstanding.
Stayed 3 nights in Oct 2023
Response from Paloma Blanca Boutique Hotel Puerto Banus on 31 Oct 2023
Hello. Thank you for taking the time to share your positive experience with us. We are glad you enjoyed it. We look forward to welcoming you back soon.

10/10 Excellent

Ian

Travelled with partner
Great staff, good breakfast selection short stroll to the beach.
Stayed 3 nights in Oct 2023
Response from Paloma Blanca Boutique on 26 Oct 2023
Hello Ian. Thank you very much for your comments and your support through Expedia. From your comments we can see that you were really satisfied with the choice of the hotel for your overall vacation and that your impressions were very positive.

10/10 Excellent

Brigid

Liked: Cleanliness, staff & service, property conditions & facilities
Food excellent. Staff efficient friendly and professional. Very clean and comfortable. Would recommend this Hotel
Stayed 4 nights in Oct 2023
Response from Paloma Blanca Boutique on 20 Oct 2023
Hello Brigid, We appreciate your comments and are pleased to hear that you enjoyed your stay and that we met your expectations. We hope to have the opportunity to welcome you back in the near future. Greetings Paloma Blanca Boutique

10/10 Excellent

William James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2023
Response from Paloma Blanca Boutique on 26 Oct 2023
Hola William. Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. Esperamos tener la oportunidad de darle la bienvenida de nuevo en un futuro próximo.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel close to the beach
Absolutely loved everything about this hotel. Great location close to a small beach, but still close to the big towns of the Costa del Sol. Such a great friendly welcome from all the staff we encountered throughout our stay. Breakfast included and it was a good spread. Downside - onsite parking was expensive. Great to see EV charging, but it was super slow so needed more the 12 hours to charge the car. I will definitely consider staying here again in future.
Stayed 3 nights in Sep 2023
Response from Paloma Blanca Boutique on 7 Oct 2023
Hello Stephen. We appreciate your comments and are pleased to know that you enjoyed your stay and that we met your expectations. We hope to have the opportunity to welcome you back in the near future. Greetings from the Paloma Blanca Boutique team.

10/10 Excellent

Karine

Stayed 1 night in Sep 2023
Response from Paloma Blanca Boutique on 7 Oct 2023
Hola Karine. Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. Esperamos tener la oportunidad de darle la bienvenida de nuevo en un futuro próximo.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive experience. Parking accross the hotel should have been included in the price. Room a bit tight. But for sure will stay again in the future.
Stayed 2 nights in Sep 2023
Response from Paloma Blanca Boutique on 7 Oct 2023
Dear Joe, Thank you very much for your positive feedback and for such a good rating. We are glad you liked the property so much and hope to see you again. Best regards Paloma Blanca Boutique.

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Customer Service
we arrived late on Friday night 22nd Sept - 1am approx and got looked after superbly by the manager & barman. equally the service during our stay was excellent. Bed was comfortable albeit the room was a little tight but the poolside area , breakfast options & overall ambience & condition was excellent. Highly recmmended.
Stayed 2 nights in Sep 2023
Response from Paloma Blanca Boutique on 7 Oct 2023
Hello Colm. We appreciate your comments and are pleased to hear that you enjoyed your stay and that we met your expectations. We hope to have the opportunity to welcome you back in the near future. Greetings from the Paloma Blanca Boutique team.

10/10 Excellent

Ulf

Stayed 2 nights in Sep 2023
Response from Paloma Blanca Boutique Hotel Puerto Banus on 7 Oct 2023
Hola Ulf. Gracias por tomarse su tiempo en compartir su positiva experiencia con nosotros. Nos alegramos de que haya disfrutado. Esperamos poder darle la bienvenida de nuevo pronto.

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and great staff
Just one word…. AMAZING
Stayed 1 night in Sep 2023
Response from Paloma Blanca Boutique Hotel Puerto Banus on 23 Sept 2023
Hello, we appreciate your feedback and are pleased to hear that you enjoyed your stay and that we met your expectations. We hope to have the opportunity to welcome you back in the near future.Best regards, Paloma Blanca Boutique team.

6/10 Okay

mandie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is lovely but please be warned, it is advertised as "Adults only". This is false advertising at they do allow children. When I complained I was told that they only recommend adults as there are no facilities for children despite that fact that I have screenshots showing it being advertised as AO!!
Response from Paloma Blanca Boutique on 31 Aug 2023
Gracias por tomarse su tiempo en compartir su positiva experiencia con nosotros. Nos alegramos de que haya disfrutado. Esperamos poder darle la bienvenida de nuevo pronto.

10/10 Excellent

Philip

Stayed 1 night in Aug 2023
Response from Paloma Blanca Boutique Hotel on 21 Aug 2023
Dear Philip, thanks for your rating! Hope that you can come back soon. Kind regards from the team.

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Staff
Lovely hotel , great food and cocktails but overwhelmingly it was the fantastic staff at the bar who work incredibly hard and take real pride in their work. We felt thoroughly looked after by them.
Stayed 2 nights in Aug 2023
Response from Paloma Blanca Boutique Hotel on 21 Aug 2023
Hi Marie, we are glad that you enjoyed our staff. Thanks for sharing your thoughts about us! Regards from the team.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful small boutique hotel. Beautifully kept grounds and pool area. The rooms are beautifully decorated and clean. Quiet air conditioning system in the rooms and inside public areas meant that sleeping was comfortable even when the outside temperature was 30C . The salt water pool is much nicer to be in than chlorinated. Very few family rooms so not many children staying. The staff were wonderful both at the reception desk and all other areas. Would recommend the airport transfer organised by the hotel over any other options. We will be back!!
Stayed 3 nights in Aug 2023
Response from Paloma Blanca Boutique Hotel on 21 Aug 2023
Dear Peter, we really appreciate your rating and review, which help us to keep improving and growing. We hope to see you soon again! Kind regards.

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best part of the hotel is the pool area. Very quiet, beautiful balconies surrounding. Wifi worked in all areas of the hotel. Poolside service was great, everyone was friendly and helpful. Only complaint was AC took a little while to kick in. We asked for additional key to keep in the electricity slot to let it run while we were out and that helped. Rooms are basic/outdated/nothing special. But gets the job done
Stayed 3 nights in Jul 2023
Response from Paloma Blanca Boutique Hotel on 21 Aug 2023
Hi there Nicole, thank you very much for your comments and your support through Expedia. From your comments we can see that you enjoyed your stay.

8/10 Good

sallyann

Stayed 3 nights in Jul 2023
Response from Paloma Blanca Boutique Hotel on 21 Aug 2023
Dear sallyann, thank you very much for your positive feedback and for such a good rating. We are glad you liked the property so much and hope to see you again. Best regards

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2023
Response from Paloma Blanca Boutique Hotel on 21 Aug 2023
Hi Lindsay, thank you for taking the time to share your positive experience with us. We are glad you enjoyed it. Kind regards from the team!

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel. Location is convenient. Pool, food, bar, staff all excellent! The room was large and clean.
Stayed 2 nights in Jul 2023
Response from Paloma Blanca Boutique Hotel on 24 Jul 2023
Dear Debbie, we appreciate your overall review and rating of 10/10. Best regards from your team Paloma Blanca Boutique Hotel.

10/10 Excellent

Steven

Stayed 1 night in Jul 2023
Response from Paloma Blanca Boutique Hotel on 24 Jul 2023
Dear Steven, we appreciate your overall rating of 10/10. Best regards from your team Paloma Blanca Boutique Hotel.

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the layout around the bar & swimming pool. Good breakfast included. Parking provided opposite (albeit at a €15 per day charge). Staff very helpful. There are a few restaurants and bars nearby but little else in the immediate vicinity.
Stayed 2 nights in Jun 2023
Response from Paloma Blanca Boutique Hotel on 24 Jul 2023
Dear Kevin, we appreciate your review and overall rating of 4/5. Best regards from your team Paloma Blanca Boutique Hotel.

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Fabulous hotel-service and staff were excellent. Lovely quiet small hotel ideal for a very relaxing time. Rooms are fine-a little on the small side but that wasn’t a problem. Spotlessly clean. The hotel also arranged taxis for us which were prompt and well organised. Overall a fantastic place to stay.
Stayed 3 nights in Jun 2023
Response from Paloma Blanca Boutique Hotel on 24 Jul 2023
Dear Paula, we appreciate your kind review and overall rating of 10/10. Best regards from your team Paloma Blanca Boutique Hotel.

10/10 Excellent

Douglas

Stayed 2 nights in May 2023
Response from Paloma Blanca Boutique Hotel on 24 Jul 2023
Dear Douglas, we appreciate your overall rating of 10/10. Best regards from your team Paloma Blanca Boutique Hotel.

10/10 Excellent

Paul

Stayed 4 nights in May 2023
Response from Paloma Blanca Boutique Hote on 24 Jul 2023
Dear Paul, we appreciate your overall rating of 10/10. Best regards from your team Paloma Blanca Boutique Hotel.

6/10 Okay

Geraldine

Stayed 7 nights in May 2023
Response from Paloma Blanca Boutique Hotel on 24 Jul 2023
Dear Geraldine, we appreciate your overall rating of 3/5. Best regards from your team Paloma Blanca Boutique Hotel.

10/10 Excellent

Russell Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in May 2023
Response from Paloma Blanca Boutique Hotel on 24 Jul 2023
Dear Russell, we appreciate your overall rating of 5/5. Best regards from your team Paloma Blanca Boutique Hotel.

10/10 Excellent

Grace helen

Stayed 3 nights in May 2023
Response from Paloma Blanca Boutique Hotel on 25 May 2023
Buenos días Grace, muchas gracias por su reseña y la nota global. Esperamos verles pronto. Un cordial saludo del equipo

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023
Response from Hotel Paloma Blanca Team on 16 May 2023
Buenos días Lawrence, muchas gracias por su reseña y la nota global. Esperamos verles pronto. Un cordial saludo del equipo

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC Stay - book here immediately.
This is a beautiful place to stay. It is so classy and the vibes are so relaxed and easygoing. The service is top-notch. I did not want to leave. Please stay here you will not regret it.
Stayed 4 nights in May 2023
Response from Hotel Paloma Blanca Team on 11 May 2023
Hola Aisling, muchas gracias por tus cometarios, estuvimos encantados de tenerte con nosotros, te esperamos de vuelta, saludos.

8/10 Good

Anthony, London

Liked: Staff & service
I enjoyed my stay at this hotel. The outside area looks lovely on a sunny day and the staff are really friendly. My friend and I were greeted by Angel who was very accomodating during our stay. The rooms aren't very modern but they are clean and very comfortable. To get to Puerto Banus which is the area where most people go to party.
Stayed 4 nights in Apr 2023
Response from Paloma Blanca Boutique Hotel on 8 May 2023
Buenos días Anthony, muchas gracias por su reseña y la nota global. Esperamos verles pronto. Un cordial saludo del equipo

8/10 Good

Donald, Addison

Travelled with partner
Liked: Cleanliness, staff & service
They ought to provide water bottles for guests in the rooms.
Stayed 1 night in Apr 2023
Response from Paloma Blanca Boutique Hotel on 2 May 2023
Buenos días Donald, muchas gracias por su reseña y la nota global. Esperamos verles pronto. Un cordial saludo del equipo

8/10 Good

LAURENTINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Boutique Hotel!
We enjoyed our stay in this nice boutique hotel! Excellent amenities and very comfortable rooms and beds! Breakfast was superb! Very near a highly recommended restaurant Nuevo Reino Restaurante! Running beach front just there! Will comeback! 😀
Stayed 2 nights in Apr 2023
Response from Hotel Paloma Blanca Team on 19 Apr 2023
Buenos días, muchas gracias por su reseña y la nota global. Esperamos verles pronto. Un cordial saludo del equipo.

10/10 Excellent

Helen Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was perfect !
Stayed 4 nights in Mar 2023
Response from Hotel Paloma Blanca Team on 19 Apr 2023
Buenos días, muchas gracias por su reseña y la nota global. Esperamos verles pronto. Un cordial saludo del equipo.

10/10 Excellent

Barry

Stayed 3 nights in Mar 2023
Response from Hotel Paloma Blanca Team on 19 Apr 2023
Buenos días, muchas gracias por su reseña y la nota global. Esperamos verles pronto. Un cordial saludo del equipo.

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
I have stayed here before and I have never been disappointed, the staff are all very friendly, the hotel in general is spotless, the cleaner's do a great job. The beds are really comfortable and it is pretty quiet, so i always sleep pretty well, I'm always mede to feel welcome.
Stayed 20 nights in Feb 2023
Response from Hotel Paloma Blanca Team on 19 Apr 2023
Buenos días, muchas gracias por su reseña y la nota global. Esperamos verles pronto. Un cordial saludo del equipo.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Hotel Paloma Blanca Team on 19 Apr 2023
Buenos días, muchas gracias por su reseña y la nota global. Esperamos verles pronto. Un cordial saludo del equipo.

8/10 Good

NGA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place near the Center and the beach. The staff are very nice and helpful accept one lady who doesn’t smile and answer with the minimum.
Stayed 2 nights in Nov 2022
Response from Paloma blanca boutique hotel on 16 Jan 2023
Buenos días, Gracias por la puntuación y por los comentarios. Esperamos que su estancia en nuestro hotel fuese de su agrado. Saludos cordiales.

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 2 nights in Nov 2022
Response from Paloma blanca boutique hotel on 16 Jan 2023
buenos días. Nos alegra saber que su estancia con nosotros fue agradable. Muchas gracias or la puntuación y por tomarse su tiempo en dejarnos comentarios. Saludos,

10/10 Excellent

Niels

Stayed 8 nights in Nov 2022

10/10 Excellent

James, Nampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, great staff and fantastic breakfast. Short walk to beach and boardwalk with grest restaurants.
Stayed 2 nights in Oct 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay here again!
Stayed 2 nights in Oct 2022

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing and the hotel has a great vibe along with a great pool area and cafe.
Stayed 1 night in Oct 2022

10/10 Excellent

Myrna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit difficult finding the property. It's in an area with private homes and was a bit difficult to locate. It's a quick walk to the beautiful boardwalk, which extends for quite a good distance. There are many eating options along the boardwalk. The pool area at the hotel was wonderful. The staff was extremely friendly and helpful. I would recommend this hotel to everyone and would book here again!
Stayed 1 night in Sep 2022