Dear Stuart,Thank you for your wonderful review! We're thrilled to hear that you found our property fantastic and that its location was convenient for visiting all the areas you wanted to see.It's always a pleasure to know that our guests had such a positive experience and are planning to return. We look forward to welcoming you back to Obal Urban Hotel and ensuring your next stay is just as enjoyable.Best regards,Gabriele MetelliFOM Manager

Dear David,Thank you for sharing your positive feedback with us! We're delighted to hear that you had a great experience during your stay at our hotel.It's wonderful to know that you found our central location convenient and that you appreciated our new and modern interior. Providing a comfortable and contemporary atmosphere for our guests is important to us, and we're glad that you enjoyed it.We're also pleased to hear that our reception staff were helpful and accommodating. It's our goal to ensure that our guests have a seamless and enjoyable stay, and we're glad that we could provide you with a courtesy room at no additional charge for your late departure.We hope to have the pleasure of welcoming you back for another excellent stay in the future. If you have any further comments or requests, please don't hesitate to let us know.Warm regards,Gabriele MetelliFOM Manager

Dear Roberto,Thank you for your kind words! We're delighted to hear that you had a positive experience with our front desk staff during your stay at our hotel.Providing friendly and helpful service is a top priority for us, and we're thrilled that our team members were able to enhance your stay with their warm hospitality and assistance.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,Gabriele MetelliFOM Manager

Dear Mr. Emad,We sincerely appreciate you informing us about the double charge, and we apologize for any inconvenience this may have caused. To address this issue promptly, we kindly request that you provide us with a screenshot of the double charge on your bank statement.We understand that this charge may be related to the use of the minibar. Once we receive the necessary information, we will thoroughly review our records and take any necessary action, including issuing a refund if the double charge is confirmed.Once again, we apologize for any inconvenience this may have caused and appreciate your cooperation in resolving this matter. Please do not hesitate to contact us if you need further assistance or have any additional questions.Best regards,Gabriele MetelliFOM Manager

Dear Guest,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our location and bed ideal for your stay.We apologize for any inconvenience you experienced regarding the availability of sun loungers. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our amenities and services for our guests.If there's anything else we can do to enhance your experience during your stay, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Gabriele MetelliFOM Manager

Dear Jonelle,Thank you for your kind words! Our staff takes pride in providing friendly and attentive service to all our guests. We're thrilled to hear that you had a positive experience with our team during your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back to Obal Urban Hotel in the future!Kind regardsGabriele MetelliFOM Manager

Dear Mohammed,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel beautiful and enjoyable during your stay.Regarding parking, we apologize for any inconvenience you experienced. While we don't have on-site parking, there are parking options available nearby, and we always strive to assist our guests in finding suitable parking arrangements.We appreciate your understanding and hope that this aspect did not overshadow your overall experience with us. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out.Warm regards,Gabriele MetelliFOM Manager

Dear Mr John,Thank you for sharing your experience with us! We are delighted to hear that you enjoyed your stay at our hotel.It's wonderful to know that you found our location to be perfect, situated between a park and the sea in the front, with the old town behind it. We're glad you had a beautiful room with a small balcony and that you found the bed comfortable with all the amenities you needed.Our external lounge area on the 5th floor is indeed a great spot to relax and enjoy the views. We're thrilled that you highly recommend our hotel.We appreciate your recommendation and hope to welcome you back again in the future for another enjoyable stay!Best regards,Gabriele MetelliFOM Manager

Dear Baljit,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a great stay overall and that our staff provided you with supportive and friendly service.We appreciate your constructive comments regarding the selection of food for lunch and dinner. Rest assured, we'll take your feedback seriously and work on improving the variety and quality of our menu offerings. Additionally, we apologize for the inconvenience with your veggie stir fry order and the cold soup. We'll address these issues with our kitchen team to ensure better consistency and quality moving forward.Regarding the roof terrace, we appreciate your suggestion to extend the usage time. We'll definitely take this into consideration as we strive to enhance the overall experience for our guests.Once again, thank you for your valuable feedback, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regardsGabriele MetelliFOM Manager

Dear Mr Ken,We sincerely appreciate your kind review of the Hotel Obal Urban and your experience with us. It brings us great joy to learn that you enjoyed your stay. Your feedback is highly valued as it helps us maintain and improve our service standards. We are delighted to hear that your experience was positive and that our hotel met your expectations.We sincerely look forward to welcoming you back on your next visit. Our team will be delighted to ensure that your next stay is even more memorable and enjoyable. Please feel free to reach out to us if you need anything else before your arrival. We hope to have the opportunity to serve you again soon and make your stay equally wonderful or even better than the previous one!Kind regardsGabriele MetelliFOM Manager

Dear Sami,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address the issues you mentioned. Regarding the parking distance, we understand it may not have met your expectations, and we will explore options to improve the parking situation for our guests. Additionally, we apologize if there was any misunderstanding regarding the water dispensing policy in the room. We will review our procedures to ensure that guests have access to water throughout their stay. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Kind regardsGabriele MetelliFOM Manager

Dear Mark,Thank you very much for your positive feedback! We're thrilled to hear that you had an excellent experience during your stay at our hotel. Maintaining a high standard of cleanliness and providing exceptional service are top priorities for us, and it's wonderful to know that we've met your expectations.Our team works diligently to ensure that every aspect of your stay is enjoyable and comfortable. From the moment you arrive to the time you depart, we strive to provide a seamless and memorable experience for our guests. Whether it's assisting with recommendations for local attractions, ensuring your room meets your needs, or providing prompt assistance with any requests you may have, we're here to make your stay as pleasant as possible.We truly appreciate your kind words and your choice to stay with us. If there's anything else we can do to enhance your stay or if you have any further feedback to share, please don't hesitate to reach out to us. Your satisfaction is our ultimate goal, and we look forward to welcoming you back for another exceptional experience in the future.Kind regardsGabriele

Estimado clienteAgradecemos sinceramente el valioso comentario sobre el hotel recientemente inaugurado. Se complace en saber que encontró las habitaciones con un excelente confort, amplias y luminosas. Es maravilloso saber que disfrutó de las excelentes vistas desde la terraza y quedó satisfecho con la calidad del desayuno. El equipo se enorgullece de brindar una experiencia cálida y acogedora para todos los huéspedes, por lo que nos alegra mucho que haya encontrado al personal sumamente cordial.Se aprecia la sugerencia con respecto a la información proporcionada sobre el estacionamiento, y se trabajará para mejorar este aspecto del servicio. Los comentarios ayudan a mejorar la experiencia general de los huéspedes, y se agradece por haber llamado la atención sobre esto.Se espera poder darle la bienvenida nuevamente en su próxima visita, y se espera poder superar sus expectativas una vez más.Saludos cordiales,Gabriele

Dear Kerry,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience at our hotel and found our location convenient for exploring the city. Our team works hard to ensure that every guest feels welcome and receives exceptional service, so it's delightful to hear that you found our staff fantastic and helpful. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!Kind regardsGabriele

Dear Vincent,Thank you so much for your glowing review! We're thrilled to hear that you had a tremendous experience during your stay with us. Our team takes great pride in providing friendly and accommodating service, and it's fantastic to know that you found them to be tremendous.We're also delighted that you enjoyed our comfortable and clean accommodations. Ensuring a pleasant and hygienic environment for our guests is always a top priority for us.And of course, we're thrilled that you enjoyed our breakfast buffet! We believe that a delicious and varied breakfast sets the tone for the day, and it's wonderful to hear that you found it to be tremendous.We sincerely appreciate your kind words and hope to have the pleasure of welcoming you back for another tremendous stay in the future.Warm regards,Gabriele MetelliFOM Manager

Dear Mr. Philip,We would like to express our sincere gratitude for taking the time to share your feedback about our hotel, Obal Urban. We truly appreciate your comments and are delighted to learn that your experience was satisfactory.It is our commitment to provide exceptional service and ensure that every guest feels well taken care of and comfortable during their stay. Your feedback serves as motivation for us to continue striving for memorable experiences.We look forward to welcoming you back in the near future. If there is anything specific you would like to highlight or any additional suggestions you may have, please feel free to share. We are here to ensure that your next visit is even more enjoyable.Thank you once again for choosing to stay with us, and we hope to have the pleasure of seeing you soon at the Hotel Obal Urban.Best Regards,Gabriele

Dear Rodney,We're delighted to hear that you had an amazing experience at our hotel, and we appreciate your positive feedback about our staff! Providing exceptional service is a top priority for us, and it's rewarding to know that our efforts contributed to your positive stay.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We value your input and are always looking for ways to enhance our guests' experiences.Thank you for choosing our hotel. We look forward to the pleasure of hosting you again in the future!Best regards,Gabriele

Estimada Aurelie,Agradecemos sinceramente sus amables palabras sobre su reciente estancia en nuestro hotel. Nos complace saber que disfrutó de nuestras instalaciones nuevas y de nuestra ubicación conveniente cerca del centro y la playa.En [nombre del hotel], nos esforzamos por ofrecer a nuestros huéspedes una experiencia excepcional, desde nuestras modernas instalaciones hasta nuestra ubicación privilegiada. Es un placer saber que hemos cumplido con sus expectativas y que ha tenido una estancia agradable con nosotros.Esperamos darle la bienvenida nuevamente en el futuro para otra estancia memorable. Si hay algo más en lo que podamos asistirle durante su próxima visita, no dude en hacérnoslo saber.Atentamente,Gabriele MetelliFOM Manager

Dear guest,We understand that our proximity to the old town and the beach is one of the reasons you chose our hotel, and we're delighted to hear that this aspect of your experience was satisfactory. We apologize for the inconvenience regarding the parking situation during your stay. We will strive to improve in this area to ensure that your next visit is even more enjoyable in every aspect.Thank you for sharing your feedback with us and for your understanding. We hope to have the opportunity to welcome you back in the future.Warm regards,Gabriele MetelliFOM Manager

Dear Dilenys,We would like to extend our sincere gratitude for your kind review of your experience at Obal Urban Hotel. We are delighted to hear that you enjoyed your stay with us and that you were satisfied with our service.We eagerly anticipate the opportunity to welcome you back for future stays. If you have any preferences or special requests for your next visit, please don't hesitate to let us know. We are committed to ensuring that each of your stays with us is equally enjoyable and memorable.Once again, thank you for choosing Obal Urban Hotel. We look forward to seeing you again soon.Warm regards,Gabriele MetelliFOM Manager

Dear Mrs. Hanne,We would like to express our sincere gratitude for sharing your feedback regarding your stay at Obal Urban Hotel. Your kind comments are truly appreciated by our entire team.We are delighted to learn that you enjoyed your time with us and that you were satisfied with the services we provide. Your satisfaction is our greatest reward and motivates us to continue striving for exceptional experiences for all our guests.We sincerely look forward to welcoming you back on your next stay. We are eager to host you again and ensure that you have another memorable experience with us.If there is anything else we can assist you with or if you have any special requests for your next visit, please do not hesitate to reach out. We are here to make every moment of your stay unforgettable.Thank you once again for your kind feedback and for choosing Obal Urban Hotel. We eagerly anticipate your return!Best regards,Gabriele

Cher Danielle,Nous vous remercions d'avoir pris le temps de nous laisser un commentaire aussi positif ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre hôtel et que vous avez trouvé notre emplacement pratique et notre accueil excellent. Nous nous efforçons de fournir la meilleure expérience possible à nos clients, et c'est merveilleux de savoir que nous avons réussi à répondre à vos attentes.Nous sommes également heureux que vous ayez apprécié notre petit déjeuner avec des produits frais et variés. Votre satisfaction est notre priorité, et nous sommes ravis de savoir que vous prévoyez de revenir.Si vous avez d'autres commentaires ou si nous pouvons vous aider davantage, n'hésitez pas à nous contacter. Nous avons hâte de vous accueillir lors de votre prochaine visite !Cordialement,Gabriele

Dear Guest,We would like to extend our sincere gratitude for your positive feedback. It truly means a lot to us. Your satisfaction is our utmost priority, and we are thrilled to hear that you enjoyed your experience with us. We eagerly anticipate the opportunity to welcome you back on your next visit. Should you need any assistance or have any special requests, please do not hesitate to reach out to us. Until then, take care and safe travels!Kind regardsGabriele

Estimada Mariya,Agradecemos sinceramente sus amables palabras y el tiempo que dedicó a compartir su experiencia en nuestro hotel. Nos complace enormemente saber que su estancia fue perfecta y que pudo disfrutar de nuestras instalaciones recién inauguradas y bien decoradas.Es especialmente gratificante saber que nuestra ubicación resultó inmejorable para usted. Estamos comprometidos en ofrecer a nuestros huéspedes una experiencia única y cómoda, y saber que cumplimos con sus expectativas es una gran recompensa para todo nuestro equipo.Será un honor darle la bienvenida nuevamente en el futuro. Si hay algo más en lo que podamos asistirle o si tiene alguna preferencia especial para su próxima visita, no dude en hacérnoslo saber.Agradecemos sinceramente su preferencia y esperamos tener el placer de atenderle de nuevo.Saludos cordiales,Gabriele

Dear Mr. Lassee,We extend our heartfelt gratitude to you for sharing your thoughts and feedback regarding your recent stay at Obal Urban Hotel. Your comments are invaluable to us, and we are thrilled to learn that you had a positive experience.At Obal Urban Hotel, our primary goal is to provide an exceptional and memorable stay for each guest. It is truly rewarding to hear that we have met your expectations, and we appreciate you taking the time to express your satisfaction.Your encouraging words inspire our team to continue delivering the highest standards of service and hospitality. We are committed to ensuring that every aspect of your stay reflects the excellence that you deserve.We eagerly anticipate the opportunity to welcome you back to Obal Urban Hotel for another outstanding experience. If there are specific aspects of your stay that stood out to you or any suggestions you'd like to share, we are always eager to hear more.Once again, thank you for choosing Obal Urban Hotel, and we look forward to the pleasure of hosting you again in the near future.Warm regards,Gabriele

Dear Suzanne,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be very nice, enjoyed the good location, and appreciated the newly renovated facilities.However, we sincerely apologize for the inconvenience you experienced with the ventilation. Your comfort is our top priority, and we regret any disruption this may have caused during your stay. Please be assured that we are actively addressing this issue to ensure it is promptly resolved.Your comments are invaluable to us as they help us enhance our services. If there's anything else you'd like to share or if there's any way we can make it up to you, please don't hesitate to reach out.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for an even more enjoyable experience.Best regards,Gabriele