Maracas Bay Village Holidays from £500

Overall. It was quiet and cozy.

Enjoyed my stay but customer service in the sense of attitudes and friendliness amongst some of the staff was lacking. My props in this area though definitely goes out to Shaquille at pool. Five gold stars for this gentleman. Another five gold stars also to Pamela (hope I remembered her name correctly), she had short hair and wore glasses. She worked at the pool with Shaquille. Food was delicious but a little pricey as expected at a hotel. Would stay here again.

The staff were sympathetic and friendly. The pool area and deck are nice. The view is gorgeous 😍😍. I would give an average rating as I believe the rooms can do with some upgrades. Otherwise can be an ideal stay for families who want to take a vacation away from home.😃

The hotel is a typical Hilton property. Very clean. Staff is non-existent, slow and not very helpful or communicative. They ran out of washclothes and while we asked for 2 extra bath towels we nwver got them. We asked for 2 extra pillows and when they arrived the smelled so strongly of moth balls it made me sick.

Fun for families with kids. Beautiful setting and scenery but hotel needs a lot of upkeep .the room was great and big and comfy. Water pressure was really weird,.too strong and shooting out the shower head and faucet. Bed and pillows were extremely comfortable! Water bottles and toiletries were a nice extra in the room. Breakfast was included for our family, it was good and big portions. I would go back. The only negative was there was a party in a bungalow next to us but the AC fan was loud enough for me not to hear their music.