Title: Termas de Aguas Calientes Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=553248635943692091&destination=Puyehue%2C+Los+Lagos+Region%2C+Chile&selected=6538334&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Termas de Aguas Calientes ## Photo gallery for Termas de Aguas Calientes ![Superior Cabin, 3 Bedrooms (5 Adults) | Premium bedding, down duvets, minibar, individually decorated - Termas de Aguas Calientes (Puyehue)](https://images.trvl-media.com/lodging/7000000/6540000/6538400/6538334/499adbca.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Tent | Premium bedding, down duvets, minibar, individually decorated - Termas de Aguas Calientes (Puyehue)](https://images.trvl-media.com/lodging/7000000/6540000/6538400/6538334/c005e869.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Tent, River View | Water view - Termas de Aguas Calientes (Puyehue)](https://images.trvl-media.com/lodging/7000000/6540000/6538400/6538334/641ddcfe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, open 8:30 AM to 7:30 PM, pool loungers - Termas de Aguas Calientes (Puyehue)](https://images.trvl-media.com/lodging/7000000/6540000/6538400/6538334/53393891.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Regional cuisine - Termas de Aguas Calientes (Puyehue)](https://images.trvl-media.com/lodging/7000000/6540000/6538400/6538334/2bc9961b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Take advantage of a terrace, mini golf and a coffee shop/cafe at Termas de Aguas Calientes. The on-site Regional cuisine restaurant, El Arrayan, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground. ## Reviews 8.0 Very good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Breakfast available - Bar £115 18 Mar - 19 Mar ## Room options ### Check availability for these dates Tonight [Mar 16 - Mar 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=6538334&PinnedHotelID=6538334&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=6538334&PinnedHotelID=6538334&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 17 - Mar 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=6538334&PinnedHotelID=6538334&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=6538334&PinnedHotelID=6538334&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=6538334&PinnedHotelID=6538334&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=6538334&PinnedHotelID=6538334&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=6538334&PinnedHotelID=6538334&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=6538334&PinnedHotelID=6538334&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 8 of 8 rooms ### View all photos for Double Room Premium With River View ![Premium bedding, down duvets, minibar, individually decorated](https://images.trvl-media.com/lodging/7000000/6540000/6538400/6538334/82dc9eed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Premium With River View - 301 sq ft - Sleeps 2 ### View all photos for Standard Cabin (4 Adults) ![Standard Cabin (4 Adults) | Premium bedding, down duvets, minibar, individually decorated](https://images.trvl-media.com/lodging/7000000/6540000/6538400/6538334/ceab780c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Cabin (4 Adults) ### Highlights Patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Heating Kitchenette - Garden view - 323 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Superior Cabin, 3 Bedrooms (5 Adults) ![Superior Cabin, 3 Bedrooms (5 Adults) | Premium bedding, down duvets, minibar, individually decorated](https://images.trvl-media.com/lodging/7000000/6540000/6538400/6538334/499adbca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Cabin, 3 Bedrooms (5 Adults) 9.0 Wonderful 2 reviews ### Highlights Patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Heating Kitchenette - Garden view - 377 sq ft - 3 bedrooms - Sleeps 5 - 1 Double Bed and 3 Single Beds ### View all photos for Superior Tent ![Superior Tent | Premium bedding, down duvets, minibar, individually decorated](https://images.trvl-media.com/lodging/7000000/6540000/6538400/6538334/c005e869.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Tent 8.0 Very good 1 review ### Highlights Patio Individually furnished Individually decorated Heating Hypo-allergenic bedding Premium bedding Down duvet Designer toiletries - Garden view - 301 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Deluxe Tent, River View ![Deluxe Tent, River View | Terrace/patio](https://images.trvl-media.com/lodging/7000000/6540000/6538400/6538334/ef85f15f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Tent, River View ### Highlights Patio Individually furnished Individually decorated Private outdoor hot tub Heating Hypo-allergenic bedding Premium bedding Down duvet - River view - 301 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Double Room Superior With Garden View ![Premium bedding, down duvets, minibar, individually decorated](https://images.trvl-media.com/lodging/7000000/6540000/6538400/6538334/b36599c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior With Garden View - River view - 301 sq ft - Sleeps 2 ### View all photos for 2-Bedroom Bungalow Superior with Panoramic View ![Premium bedding, down duvets, minibar, individually decorated](https://images.trvl-media.com/lodging/7000000/6540000/6538400/6538334/46f041b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-Bedroom Bungalow Superior with Panoramic View - 376 sq ft - Sleeps 5 ### View all photos for 1-Bedroom Bungalow Classic with Panoramic View ![Premium bedding, down duvets, minibar, individually decorated](https://images.trvl-media.com/lodging/7000000/6540000/6538400/6538334/9a3e6472.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1-Bedroom Bungalow Classic with Panoramic View - 322 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMantilhue-Hotels-Termas-De-Aguas-Calientes.h6538334.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMantilhue-Hotels-Termas-De-Aguas-Calientes.h6538334.Hotel-Information) ## About the area Located in Puyehue, Termas de Aguas Calientes is in the mountains and on the waterfront. While the natural beauty of Puyehue National Park and Lake Puyehue can be enjoyed by anyone, those looking for an activity can head to Antillanca Ski Resort. Spend some time exploring the area's activities, including skiing. [Visit our Puyehue travel guide](https://www.expedia.co.uk/Puyehue.dx553248635943692091) [View more Resorts in Puyehue](https://www.expedia.co.uk/Puyehue-Hotel-Resorts.d553248635943692091-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-40.73549%2C-72.30778&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FgyPUhR1SmA3NVFV5qJfDpj94Pw=) Ruta 215 KM 76, Camino a Antillanca, Puyehue, Los Lagos, 5290000 ### What's nearby - Puyehue National Park 19 min walk \- 1.0 mile - Lake Puyehue 8 min drive \- 4.8 miles - Antillanca Ski Resort 36 min drive \- 13.8 miles ### Getting around - Osorno (ZOS-Canal Bajo Carlos Hott Siebert) 62 min drive ### Restaurants - Restaurante Buffet Los Troncos 5 min drive - Restaurant El Pescador 6 min drive - Amor al Natural 35 min drive - Jardin del Turista 27 min drive - Naranja Digital HQ - Antillanca Lodge 36 min drive ## About this property ### Termas de Aguas Calientes Family-friendly resort by the river You can look forward to a terrace, mini golf and a coffee shop/cafe at Termas de Aguas Calientes. The on-site Regional cuisine restaurant, El Arrayan, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool, along with a lazy river and sunloungers - Free self-parking - Cooked-to-order breakfast (surcharge), hot springs on-site and a 24-hour front desk - Smoke-free property and luggage storage Room features All rooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and minibars. Extra amenities include: - Hypo-allergenic bedding and down duvets - Bathrooms with rainfall showers and shower/bath combinations - Wardrobes/cupboards, patios and heating ## Similar properties ![Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/990000/983400/983384/dbfd704c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Termas Puyehue Wellness & Spa Resort Puyehue - Pool - Hot tub - Breakfast included - Spa 9.2 Wonderful 125 reviews £211 19 Mar - 20 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=983384&PinnedHotelID=983384&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/113000000/112320000/112313100/112313091/6cbf3638.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Juntas Ecolodge Puyehue - Breakfast included - Parking included - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=112313091&PinnedHotelID=112313091&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/4000000/3120000/3117500/3117447/6ed27102.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bellavista Puerto Varas - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 538 reviews £100 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=3117447&PinnedHotelID=3117447&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; sea views ](https://images.trvl-media.com/lodging/1000000/440000/430100/430032/c536c75f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cabaña del Lago Puerto Varas Puerto Varas - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 899 reviews £118 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=430032&PinnedHotelID=430032&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/06f4cbdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Puerto Montt Puerto Montt - Pet-friendly - Free Wi-Fi - Breakfast available - Laundry room 8.6 Excellent 221 reviews £72 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=89164598&PinnedHotelID=89164598&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/4000000/3160000/3156100/3156003/b4e9464e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solace Hotel Puerto Varas Puerto Varas - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 389 reviews £90 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=3156003&PinnedHotelID=3156003&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/450000/444700/444619/7e79b3cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Puerto Varas Puerto Varas - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 553 reviews £108 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=444619&PinnedHotelID=444619&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2960000/2959500/2959469/fb1d3c9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Puerto Varas Pettra Puerto Varas - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.6 Exceptional 599 reviews £140 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=2959469&PinnedHotelID=2959469&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4830000/4822600/4822596/432808e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Puerto Montt Puerto Montt - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 123 reviews £80 20 Mar - 21 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=4822596&PinnedHotelID=4822596&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/17000000/16540000/16532900/16532876/68903fa8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Diego de Almagro Osorno Osorno - Pool - Free Wi-Fi - Restaurant - Business services 9.0 Wonderful 155 reviews £74 20 Mar - 21 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=16532876&PinnedHotelID=16532876&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=6538334&PinnedHotelID=6538334&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6538334,983384,112313091,3117447,430032) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: CLP 8,000 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - El Arrayan ### Things to do - Arcade/game room - Hot springs - Indoor pool - Lazy river - Mini golf - Outdoor pool - Playground ### Family friendly - Arcade/game room - Indoor pool - Lazy river - Mini golf - Outdoor pool - Playground ### Conveniences - 24-hour front desk - Luggage storage ### Outdoors - Garden - In a national park - In the mountains - On a river - Picnic area - Pool loungers - Terrace ### Spa - Hot springs ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift (single-level property) ### More - 26 buildings - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Hypo-allergenic bedding - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Towels provided ### Food and drink - Minibar ### More - Heating - Individual decor - Individual furnishings - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: 10:30 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately CLP 8000 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:30 AM to 7:30 PM No pets and no service animals are allowed at this property ### Property is also known as Termas de Aguas Calientes Termas de Aguas Calientes Hotel Termas de Aguas Calientes Hotel Puyehue Termas de Aguas Calientes Puyehue Termas Aguas Calientes Resort Mantilhue Termas Aguas Calientes Mantilhue Termas Aguas Calientes Mantil Termas Aguas Calientes Puyehue Termas de Aguas Calientes Resort Termas de Aguas Calientes Puyehue Termas de Aguas Calientes Resort Puyehue ## Frequently asked questions ### Does Termas de Aguas Calientes have a pool? ### How much does it cost to stay at Termas de Aguas Calientes? ### Is Termas de Aguas Calientes pet-friendly? ### How much is parking at Termas de Aguas Calientes? ### What time is check-in at Termas de Aguas Calientes? ### What time is check-out at Termas de Aguas Calientes? ### Where is Termas de Aguas Calientes located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Termas de Aguas Calientes Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.4 Location ### 7.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 24 8 - Good 20 6 - Okay 7 4 - Poor 3 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Heinrich 5 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly personnel, property ok, but bit old. Surroundings are breathtaking ##### Heinrich Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Natarajan 28 Dec 2024 Liked: Property conditions & facilities The most beautiful walks in North Patagonia ##### Natarajan Stayed 1 night in Dec 2024 ### 8/10 Good #### Alejandro 1 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice natural surrounding, all cabins have been upgraded with indiviual external bath tubs ##### Alejandro Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Verified traveller 17 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superior accomodations and hospitality Our stay was excellent. The dome and hot tub were of superior quality. We slept soundly and also found the shower to be the best we've had in country. The restaurant was a gorgeous setting for a happy hour beverage, a filling breakfast and a delicious lunch. We hiked two days and also enjoyed the outdoor thermal pool. My extra recommendation for vegans/vegetarians as they have many offerings. ![](https://a.travel-assets.com/ugc/hotel-reviews/C51CDD3B92D0513FA7B4A9E1EA5D11B3DC5D13751671309399497.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/07939102B7AE2BE4844CC5C726EBAF2D116166AD1671309503280.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0AFFC88F60C06B2A42107D842107AF7DCCC9CDCE1671309496099.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9E09995D99A6B6C065F3223B5959A9C6DFBE855A1671309497015.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Christian 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Dôme confortable ##### Christian Stayed 2 nights in Jan 2026 ### 8/10 Good #### Silvia 2 Jan 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Valeu muito a pena a parada nesse hotel Estávamos fazendo o caminho entre Bariloche e Puerto Varas e esse hotel ficava no caminho, por isso resolvemos ficar 1 noite. Ficamos no chalé com ofurô. É simplesmente fantástico. Muito bem estruturado e lindo. Com todas as amenidades necessárias. Apenas fiquei muito chateada pois nos colocaram em um chalé com arvores bem na frente o que cobria completamente a vista. Solicitei a alteração do chalé e fui informada que não havia disponibilidade, mas percebi no mesmo dia e no dia seguinte que haviam vários chalés da mesma categoria, com vista, vazios. As piscinas interna e externa são ótimas. ![](https://a.travel-assets.com/ugc/hotel-reviews/9F2A6E83E52113ACDA99728F7D2D3EEEA8622C011735819679921.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/911D7BDB22BDED03E1A3605CAFE53C3DB4347E071735819679791.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B9FAB962E52ACF231DB63F77440AEBF6E933E37B1735819679764.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/36C40942560A9DB6088F0F870BA40D214E8160391735819679931.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Silvia Stayed 1 night in Dec 2024 ### 8/10 Good #### Luis 25 Dec 2024 Liked: Property conditions & facilities, room comfort Estadía buena ,mucho jóvenes por gira estudio,algunas cosas no funcionando,falta de personal.yo lo conocí hace 35 años , sin lugar está mejor pero por precio cabaña servicio podría ser mejor. ##### Luis Stayed 2 nights in Dec 2024 ### 8/10 Good #### valerie 22 Nov 2023 Liked: Cleanliness, staff & service, room comfort #### Bel hébergement atypique Établissement vieillissant mais tres propre Tresbel et bon restaurant Excellent petit dejeuner Les tentes sont confortables Le personnel est tres agréable ##### valerie Stayed 1 night in Nov 2023 ### 6/10 Okay #### Verified traveller 18 Dec 2022 Liked: Staff & service El domo se encuentra en la mitad del bosque, tiene problemas de humedad, y la ducha tuvo problema con la presión de agua caliente (esto fue solo el último día). Los personales son amables, el desayuno y el restorán estuvo bueno. ##### Verified traveller Stayed 2 nights in Dec 2022 ### 4/10 Poor #### Miguel 20 Aug 2022 Disliked: Staff & service, property conditions & facilities, room comfort Creo que falta preocupación por los huéspedes. Instalaciones en mal estado y restaurante con poco personal. Ninguna empatía del personal. ##### Miguel Stayed 1 night in Aug 2022 ### 4/10 Poor #### Verified traveller 23 Feb 2022 Disliked: Cleanliness, staff & service #### Muy caro para lo que es. Fuimos en familia. El precio de USD 500 por noche es muy alto y por lo tanto uno espera un servicio de primera. No es así. No hacen el aseo(a pesar que el prospecto dice que si), no hay jabón para la ducha. No hay toallas para la piscina. La vajilla mínima y no en muy buenas condiciones. Además quisieron cobrarme un impuesto adicional después de haber realizado el check in y sin derecho a cancelar la reserva No pudimos utilizar la piscina techada, primero por aforo y al día siguiente por estar en manutención. ##### Verified traveller Stayed 3 nights in Feb 2022 ### 2/10 Terrible #### Alejandro 21 Feb 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un desastre… lejos la peor experiencia Pésimo…. Cambiaron mi cabaña sin preguntar… me entregaron una cabaña demasiado calurosa y con cero privacidad ( al lado del restaurante donde todos los días pasaba por fuera un camión El día que llegue estuve desde las 18:45hrs hasta las 21:30hrs esperando que nos atendieran en el restaurante (llegábamos de los 2dos y con un bebé) al final no fueron capaz de sacar el pedido… solo respuestas de incompetentes… tuve que viajar a entre lagos ( a 30km) para poder ir a comer teniendo un restaurante a 30mts de la cabaña El día antes de salir nos llamaron a las 23:00hrs para informarnos que no nos darían desayuno y que teníamos que ir en nuestro auto a otro hotel (una total falta de respeto) Ofrecieron un descuento por el mal servicio y al momento de pagar nada. En resumen un desastre ##### Alejandro Stayed 2 nights in Feb 2022 ### 10/10 Excellent #### hernan 31 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disfrutando Disfrutamos de una linda estadia. Paisajes bellos entorno maravilloso. Buena atención y un grato disfrutar en la piscina techada ![](https://a.travel-assets.com/ugc/hotel-reviews/F681B8346EED007BC3E052EC7B765AA905093AD21643667811419.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/09835881C10CE9408D00DB1A4B91901BD57E34521643667912898.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### hernan Stayed 1 night in Jan 2022 ### 6/10 Okay #### Paola 30 Nov 2021 Disliked: Property conditions & facilities, room comfort #### nice hot tube high rate to the hot tube with thermal water private and full access...restaurant...just 1-2 stars...room probably 3 stars. environment nice as all that area ##### Paola Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### Yuvitza 30 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente panorama. Lo pasamos muy bien. Tiene senderos para recorrer ahí mismo. Restaurant buena atención y buena relación precio/calidad. Es lugar más independiente (domos vip, recomiendo el Nro. 5). Por aforo, la piscina techada debe ser agendada previamente, existen tours con guia hacia el salto (Anticura) también con previa reserva y pago adicional. Existe la posibilidad de arriendo de bicicletas por hora. No se pasa frío en los domos pero se agradecería mejorar la calefacción y tener un hervidor en el domo. ##### Yuvitza Stayed 2 nights in Jul 2021 ### 8/10 Good #### Verified traveller 12 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un complejo termal muy bueno p pasar unos días de descanso y relajo.. ##### Verified traveller Stayed 5 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 8 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exelente estadia!!!! Hermoso lugar y muy amable la atencion. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 8/10 Good #### RAÚL A. 29 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### LA ALEGRIA DE HABER VISITADO LAS TERMAS Buena , es poco, como estaba en reparación la pileta cubierta, nos dieron un pase por todo el día para usar las FANTASTICAS instalaciones del hotel, solo puedo decir gracias, Soy usuario algo frecuente de aguas calientes desde 1983 cuando se calefaccionaba con leña , que debiamos encender nosotros, no habia comunicación alguna . en estos últimos años a mejorado en forma notable las instalaciones GRACIAS ##### RAÚL A. Stayed 1 night in Mar 2019 ### 6/10 Okay #### Victor 1 Jan 2019 Liked: Staff & service Disliked: Property conditions & facilities #### Nao vale o que é cobrado. Não vale o que cobra. Uma diaria de 180 dólares, por uma cabana mal preservada, com vários consertos necessários. E mesmo sendo um hotel de águas termais, bao disponibilizam toalhas nas piscinas. Nos obrigam a levar as nossas toalhas de banho, que somente sao trocadas a cada 2 dias. ##### Victor Stayed 2 nights in Dec 2018 ### 6/10 Okay #### Verified traveller 1 Dec 2018 Disliked: Property conditions & facilities, room comfort Die Anlage ist enorm renovierungsbedürftig. ##### Verified traveller Stayed 1 night in Nov 2018 ### 2/10 Terrible #### Aura 27 Jun 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort EL PAISAJE BELLO, BELLO, LAS INSTALACIONES, MALAS, EL BAÑO CON MAL HOLOR, SALE DE LA ALCANTARILLA, EL ASEO REALIZADO POR LAS MUCAMAS MALO, NI TOCARON EL BAÑO, UNA GOMA DE LA DUCHA PÉSIMA, NO LA HAN CAMBIADO EN MESES. LA ATENCIÒN DEL PERSONAL DE RECEPCION, BUENO ##### Aura Stayed 2 nights in Jun 2017 ### 8/10 Good #### MARCELO 3 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort muy buen lugar para despejarse y contactarte con la naturaleza ##### MARCELO ### 10/10 Excellent #### Manuel 13 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lugar hermoso con buena atención Hoteles.com público mal la información de la promoción, pero el hotel respondió a tiempo y dio una solución muy rápido... ![](https://a.travel-assets.com/ugc/hotel-reviews/s302-p77258180-07f8-11e7-a53b-3ab093c405aa-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1482-p9bd21610-07f8-11e7-9637-92bb44d4284a-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s437-pdfbf9cd0-07f8-11e7-a53b-3ab093c405aa-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s661-pffe34de0-07f8-11e7-a53b-3ab093c405aa-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Manuel ### 8/10 Good #### Rodrigo 12 Mar 2017 Disliked: Staff & service #### Bonito entorno Buen lugar para descansar. Lo malo fue el restaurante, desayuno todos los días lo mismo y para almorzar sólo 2 alternativas diarias. Además las tinajas las cobran adicional por noche. ##### Rodrigo ### 10/10 Excellent #### Monica 21 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ambiente natural a mano Muy bien. ##### Monica ### Expedia's Latest Trends ### Hotels > - [Hotels in Berlin](https://www.expedia.co.uk/Berlin-Hotels.d179892.Travel-Guide-Hotels) > - [Rio Serrano Hotel + Spa](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Rio-Serrano-Hotel-Spa.h3124339.Hotel-Information) > - [Mawün Hotel Pucón](https://www.expedia.co.uk/Pucon-Hotels-Mawun-Hotel-Pucon.h76468095.Hotel-Information) > - [Winebox Valparaiso](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-Winebox-Valparaiso.h28762730.Hotel-Information) > - [Departamento San Alfonso del mar](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-Departamento-San-Alfonso-Del-Mar.h8344031.Hotel-Information) > - [Club Playa Blanca](https://www.expedia.co.uk/Coquimbo-Hotels-Club-Playa-Blanca.h93033339.Hotel-Information) > - [Wyndham Puerto Varas Pettra](https://www.expedia.co.uk/Puerto-Montt-Hotels-Hotel-Cumbres-Puerto-Varas.h2959469.Hotel-Information) > - [Hotel Geronimo](https://www.expedia.co.uk/Villarrica-Hotels-Hotel-Geronimo.h16316935.Hotel-Information) > - [Hotels in Washington](https://www.expedia.co.uk/Washington-Hotels.d5879.Travel-Guide-Hotels) > - [Vik Chile](https://www.expedia.co.uk/San-Fernando-Hotels-Vik-Chile.h8726594.Hotel-Information) > - [Explora en Torres del Paine](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Explora-Patagonia.h4257984.Hotel-Information) > - [TerraViña](https://www.expedia.co.uk/San-Fernando-Hotels-TerraVina.h3775207.Hotel-Information) > - [HOTEL EL DORADO](https://www.expedia.co.uk/Concepcion-Hotels-HOTEL-EL-DORADO.h84154323.Hotel-Information) > - [La Casona at Matetic Vineyards](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-La-Casona-At-Matetic-Vineyards.h39820563.Hotel-Information) > - [Primera Hacienda Hotel Boutique](https://www.expedia.co.uk/La-Serena-Hotels-Primera-Hacienda-Hotel-Boutique.h13357169.Hotel-Information) > - [Konkashken Lodge](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Konkashken-Lodge.h71773639.Hotel-Information) > - [Hotel Casa Solaria](https://www.expedia.co.uk/Villarrica-Hotels-Hotel-Casa-Solaria.h24943118.Hotel-Information) > - [Romantic Hotels in Bournemouth](https://www.expedia.co.uk/Bournemouth-Hotels-Romantic-Hotel.0-0-d654-tRomanticHotel.Travel-Guide-Filter-Hotels) > - [Lodge Deseado](https://www.expedia.co.uk/Timaukel-Hotels-Lodge-Deseado.h57416819.Hotel-Information) > - [Iorana Hotel](https://www.expedia.co.uk/Hanga-Roa-Hotels-Iorana-Hotel.h4351662.Hotel-Information) > - [Hotel Takha Takha](https://www.expedia.co.uk/San-Pedro-De-Atacama-Hotels-Hotel-Takha-Takha.h76773106.Hotel-Information) > - [Hotels in Newbridge](https://www.expedia.co.uk/Newbridge-Hotels.d6056974.Travel-Guide-Hotels) ### Flights > - [Flights from Hounslow (LHR) to Omagwa (PHC)](https://www.expedia.co.uk/lp/flights/lhr/phc/london-to-port-harcourt) ### Activities ### Packages > - [New Walk Museum](https://www.expedia.co.uk/New-Walk-Museum-Leicester-City-Centre.d6087773.Attraction) > - [Vietnam](https://www.expedia.co.uk/lp/theme-holidays/beach-holidays/194/Vietnam) ---