10/10 Excellent
Christa B.
12 Aug 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
The home was beautiful, with stunning lake views that did not disappoint. The kitchen was the most generously stocked I’ve ever experienced in a VRBO/STR, with plentiful tools and spices.Unfortunately, the AC was not functional during my stay. I reported a leaking hallway unit and a bedroom unit that wasn’t cooling, and while there was an initial attempt to troubleshoot, there was no follow-up to ensure the issue was resolved.With temperatures in the upper 90s to 100F, working AC would have made evenings far more comfortable. That said, I wouldn’t let this prevent me from returning — it’s possible the issue was due to my own difficulty operating the AC, and I was too shy to keep reaching out to management.My hope is that management improves guest communication and provides a simple tip sheet for operating appliances, handling trash, and other useful details to make future stays even smoother. Our little family had a wonderful, relaxing time in the home. P.S. If you add a broom and dustpan, the home will be sweeping the competition—then it’ll truly be perfect!
Christa B.
Stayed 2 nights in Aug 2025