Manhattan Village

Overall pleasant experience

The cleaning staff made the experience for us. There are only remote workers at the front desk, so your only human interaction at the hotel (aside from other customers) is with the friendly and helpful cleaning staff. One woman in particular fron the cleaning staff was exceptionally friendly and caring, striking up conversation whenever she saw us and creating a very welcoming environment. I forget her name, something that started with a C or S, Cynthia maybe? She always wore a face mask, and she really had an air of confidence and ownership about her. She absolutely deserves a raise and a promotion!!

The overall property itself was decently clean.Its just the street that was a little dirty. Did have a problem with my room but they switched me quickly. Problems: Seemed like no matter what room I was in there was always an issue somewhere some small and some big. Maybe the lamp didn’t work, dirty or stained shower floor and stains in the carpet in one room and the other room had cheap paint job, weird smell, similar shower and no lamps besides a light by the bathroom. Both rooms had issues that I didn’t bother the hotel about(seemed like all the rooms were going to have problems). Not so bad: Decent price. Bed seemed to have clean sheets and overall it was a decent bed to sleep on. Has a pool. Close to everything in Hollywood. Front desk agents were accommodating. Overall a decent experience but as it is understood, you get what you pay for. In this case I paid for convenience but not “luxury”(or let’s say a certain level of excellence). If you come understanding what you are paying for and adjust your expectations, you’ll enjoy your stay here