Beach nearby

Reviews of Sapa Inka Hostel

1.5 out of 5
Sapa Inka Hostel
Ruta del Spondylus, Manglaralto

Reviews

6.8
Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the property was not in any condition to be inhabited. There was a giant hole in the wall in which the personnel were installing a window, dirt and dust all over the beds, the WiFi didn’t work, and the receptionist was not there at the time he was supposed to be—and was rude after arriving late. Also, I overheard another guest complaining that the receptionist, who also lived at the property, was acting creepy and following all of the females staying at the property at night. Because of these reasons, I left the property and found somewhere else to stay.
Stayed 2 nights in Jan 2020
Response from Matt on 27 Jan 2020
Hello. I think I answer you before in the first comment. Again if you look for us in other placer you will see how good hostel we are. I can’t understand how can you leave 2 comments at the same time? But first we were changing the window so you can have a better window. Again if you arrive 6 in the morning we don’t have to give you the room right away. The check in is 2 o’clock ( 14:00) we want to give the best experience to our guest and the best place so they can feel Confortable here. Unfortunately you left because your friend were manipulated you . After you left another person book the same room that was for you. And it was perfect 👌 new window, air conditioner, private bathroom with hot shower. You missed to stay in a nice place because you didn’t have patient. You wrote in the last message that you stay with a friend. But again the check in is 14:00 not 7 in the morning. And but the way the single girls that stay in the hostel want to hang out with us not just girls but man as well. So we are like family that go out together and have a nice time together. I think you misunderstood everything. We take care of the people are staying with us.

2/10 Terrible

MM

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel and when arrived there was no one in the reception to receive me. Tried to contact the phone number and there was no answer. Was left without a hotel for my stay and ended up having to share a room with some friends due to other hotels close by being booked.
Stayed 3 nights in Jan 2020
Response from Sapa Inka on 25 Jan 2020
Hey amigo. I am so sorry for you. We always do A great job to keep our guest happy. next time you arrive 6 in the morning to a hostel or a place at least be conscience and sit and relax for a while. you see what happens when you take fast decision. Much better be calm and enjoy. Chill.

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2023

8/10 Good

VICTOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2022
Response from Administradora on 4 Aug 2022
Hi Victor. We are happy that you like and enjoy your stay with us. Have a good day. Saludos