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"Staff don’t answer the phone consistently and don’t respond to messages. "

"The staff is very welcoming."

"Updated fixtures"

"Very family and elderly friendly however bed had termites or some kind of pest that were falling on my mom. So much so a room switch had to happen."

"This hotel is closed to the mall where you can dine or do groceries..Very convenient…Try there wagyu beef hamburger in lobby lounge or room service…Best burger I ever have…There’s nightlife everyday on there roof top lounge with a 369 view of the city….Live band on the weekends and DJ’s on weekdays….Staff are very nice…Thanks for Maricel who always took care of us on our breakfast buffet…"

"Very very noisy! I had to call down 3 times before I was taken seriously as there was banging, door slamming, arguing starting from 8pm -3 am. Despite calling I do not feel I was taken seriously. Also felt unsafe."

"The staff are very friendly."

"It was great "

"Stayed at Toyoko Inn Cebu for my first few days in the Philippines, and it turned out to be an excellent choice for getting acclimated. The biggest surprise was the breakfast buffet, which was far better than expected with a wide variety of choices and plentiful selections each morning. The staff throughout the hotel were consistently friendly, welcoming, and helpful. The room itself was very small and minimalist, and the property feels a little dated in some areas, but everything was functional and comfortable enough for a short stay. One unexpected highlight was the patio area with a great view, which made for a relaxing place to unwind. The location attached to SM J Mall was extremely convenient and made it easy to access food, shopping, transportation, and essentials during those first couple days in Cebu. Overall, a very practical and worthwhile stay with strong value for the price. Airport shuttle included and the breakfast were the highlights! Would stay here again. "