Mandara Spa at the Westin Rio Mar Beach Resort

The room was clean and the employees was very nice and friendly

We were very excited about booking with this hotel and that excitement did not disappear after our arrival. I would say that I feel like there were amenities that were advertised that we would have but didn't, but I think what it was is there are so many chains to this establishment that it's a combo posting. So although we thought a lot of those things would be available to us at this location, they were not such as a spa and And walking right out the door to the beach. But do not get me wrong. They were wonderful, The atmosphere was wonderful.The customer service was wonderful. The ac was cold! The bed was soft. The breakfast was lovely. And don't get me started on the location!!! I felt like we were in the center of any direction!!! Anywhere we wanted to walk within 15 minutes, getting an Uber was extremely easy. And if you didn't want to go to a restaurant, there is a grocery store across the street that was 24/7. Which was awesome since we did just sometimes want snacks. If and when we return, we will definitely be booking with this hotel again.

I loved the whole planning process from day one. OLV'S communication via text and phone was extremely professional. Upon arrival to valet service top of the line and friendly. Inside was greated by two very sweet and professional ladies working the front desk, was taken to my room and was shown how to work everything. The room was amazing aka mouth dropping top of the line, robes, various drinks incl. water, a safe for valuables etc too much to mention all plus concierge and room service. Wow. Thanks You Staff. Much love to all.