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Rating 10 - Excellent. 548 out of 1003 reviews" "
10 - Excellent
548
Rating 8 - Good. 306 out of 1003 reviews" "
8 - Good
306
Rating 6 - Okay. 89 out of 1003 reviews" "
6 - Okay
89
Rating 4 - Poor. 42 out of 1003 reviews" "
4 - Poor
42
Rating 2 - Terrible. 18 out of 1003 reviews" "
2 - Terrible
18
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Jeremiah
Travelled with family, Travelled with family and small children, Business traveller
Excellent room sizes, super helpful and friendly staff, and a wide variety of breakfast options! We highly recommend this place and will definitely return in the future!
Jeremiah
Stayed 2 nights in May 2024
10/10 Excellent
Sheree
Travelled with family, Travelled with family and small children
We had a wonderful sweet that slept five people. It was clean spacious and the staff were more than accommodating. The breakfasts were surprisingly very good every morning hot fresh and tasty. I would not hesitate to stay here again.
The only thing is that the beds need new mattresses but other than that everything else was outstanding! Very nice and staff was very helpful and very nice. Would stay again
Clean but needs an upgrade. Rooms have very dim lighting
Ramona
Stayed 7 nights in Apr 2024
6/10 Okay
Amie
Travelled with family
6 Apr 2024
Liked: Cleanliness, staff & service
Everything went well with our stay however we highly recommend that you do not stay in room 101 as it is right by the door and under the stairs! ( very noisy)
The space above us was either very loud, heavy footed guests who were up all night long or it was a space for workers. We had a very difficult time sleeping due to the noise and when we inquired about it there was no response.
The door keys needed to be reprogrammed often. The shower didn't drain water efficiently. The heat and refrigerator made noise. I am currently staying in another holiday inn in another state and its way better!
DONT EVER BOOK THIS HOTEL FOR BUSINESS. IF YOUR FLIGHT IS CANCELED BECAISE OF WEATHER THEY WILL EXERCISE THEIR IPTION TO CALL YOU A NO SHOW AND STEAL YOUR MONEY.
As you enter the hotel there's pungent smell, and worst when you're in the elevator. Breakfast was mostly the same everyday. Lights in the room and bathroom was dim. This was my second stay in the same hotel location. Need massive cleaning or probably update. Furniture were the fridge was in, has the door ripped on the side, had to push the fridge door hard to close. Probably we got what we paid for, less than $90. Oh well!
All of the staff have been amazing; really friendly and helpful. We needed a few toiletries and things and they had them available for us, which was a huge time-saver-they even had extra ketchup packets when we ordered food one day and didn't get any, which was awesome. Free breakfast has been delicious, and the room has been clean and comfortable. I also love that they have a hot cocoa bar in the lobby-it's the little things that make all of the difference. I love this place!
The Holiday Inn Express in Merrick NH was immaculate. I can’t say one negative thing about it., Every staff member was friendly and knowledgeable. Great rate with breakfast included. Felt very safe . I will definitely stay here again !
Really appreciated the Dove products in the bathroom. Room was clean. Breakfast had lots of options and the Hot Cocoa bar was sweet!
Julie
Stayed 1 night in Dec 2023
8/10 Good
Barbara
10 Dec 2023
Liked: Staff & service, room comfort
Overall, A Nice Stay
The room amenities were nice & so was the hot breakfast. The room was in good condition & appeared clean, but I put my laptop on the floor between the nightstand & the bed for a couple of hours & when I picked it up again it was covered with ants! Also, the curtains wouldn't close. We really like the place otherwise; especially the full size toiletries - Dove brand.