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"Staff is very polite and helpful "

"We had great time in this place, staffs provided great service, we got airport pick up. Asher provided us great service, Thank you Taj Team"

"Excellent hospitality "

"Considering the fact that there is no other eating facility around the area, the food in the restaurant was quite bad."

"Excellent resort nestled in nature. Courteous owner and awesome staff. This place is a must visit!"

"Excellent food and stay at the resort. Beautiful location. Good roads. The entire Waynad is amazing - with an abundance of tropical vegetation. Very pricey - though."

"Such a wonderful safari resort for families. We stayed two nights and it was wonderful. Very clean and attentive staff. Food options were great and our child with a wheat allergy had plenty of options. My wife enjoyed the spa and the kids enjoyed the play area. We will definitely be back again and only stay at Serai."

"The Food served was horrible and over priced, the cook knows nothing of cooking, we had ordered for Chicken 65 for snacks, we were served just fried stale chicken.The normal Egg Bhurjee was served with curry leaves, which is really unheard of.I had pointed the same to the Manager Mr Shah. The cooks should be changed urgently."