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Reviews of Park Regis Lotus Hotel

4 out of 5
Park Regis Lotus Hotel
Building No. 147, Avenue 22, Block 324, Juffair, Manama

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 34 reviews" "
Rating 8 - Good. 8 out of 34 reviews" "
Rating 6 - Okay. 9 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Cornell

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I had 2 dirty pillow cases and the duvet cover, I had to ask them to change.
Stayed 2 nights in Oct 2023
Response from Wael on 13 Dec 2023
Dear CornellThank you for taking the time to review Park Regis Lotus hotel. It is with disappointment that I read your expectations were not met. I have noted your comments I do apologies for the inconvenience occurred as it certainly does not reflect what Park Regis Lotus hotel aims to deliver.I appreciate your feedback, as this assists us in setting benchmarks to improve our service to meet your expectations each & every time you stay with us.If you do wish to discuss the matters further, I would be pleased if you contact me via phone [009733557579] or Email (fom@parkregislotushotel.com)I certainly look to welcoming you back again at Park Regis Lotus hotel so you can experience our usual high standard of [service/product]Stay Well,Wael

8/10 Good

Adam, melbourne

Stayed 3 nights in Aug 2023
Response from Wael on 20 Sept 2023
Dear Mr. AdamThank you for taking the time to review park Regis lotus hotel.I am pleased to read you enjoyed your stay & delighted that, our service met your expectations.I look to welcoming you back again at park Regis lotus hotelStay Well,Wael

8/10 Good

Alton

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in May 2023
Response from wael on 13 Jul 2023
Dear Mam/Sir Thank you for sharing your feed back and experience of your stay.looking forward to see you again.

6/10 Okay

Ahmed

Liked: Cleanliness, staff & service
Breakfast was very disappointing
Stayed 1 night in May 2023
Response from wael on 13 Jul 2023
Dear Mam/Sir Thank you for sharing your feed back and experience of your stay.so sorry for the above mentioned points, and will be so great if you give us the chance to improve our service in your next visit looking forward to see you again

6/10 Okay

P S

Business traveller
DONT STAY HERE IF YOU HAVE NO CAR WITH YOU.
Hotel is far away from anything in Bahrain; Have to depend on Taxis which is not easy at all. They insist on instant payment for even room service. Breakfast reasonable.
Stayed 2 nights in Mar 2023

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with courteous staff. Areas of improvement: elevators had visible fingerprint marks all over its shiny interior. Management should look into this.
Response from Wael on 20 Sept 2023
Dear Mr. AbdulThank you for taking the time to review park Regis lotus hotel.I am pleased to read you enjoyed your stay & delighted that, our service met your expectations.I look to welcoming you back again at park Regis lotus hotelStay Well,Wael

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay
Stayed 1 night in Nov 2022
Response from Cheryll - reservations on 6 Dec 2022
We would like to thank you for taking time and sharing your experience. We are glad to note that you found our services up to your satisfaction .Thank you for staying with us .

10/10 Excellent

Ivory

Stayed 2 nights in Sep 2022
Response from Cheryll - reservations on 1 Nov 2022
thank you so much

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and professional
Stayed 2 nights in May 2022
Response from Cheryll - reservations on 23 May 2022
Thank you for the wonderful feedback! We will share to my team.

6/10 Okay

Mortada

Travelled with group
Disliked: Staff & service, room comfort
Light Should be changed
The white light in the room was very irritating
Stayed 2 nights in Jul 2021

2/10 Terrible

Osamah

Stayed 1 night in Aug 2021

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Cheryll - reservations on 19 Jan 2021
Dear Mr. Thomas, We would like to thank you for taking time and sharing your experience. We are glad to note that you found our services up to your satisfaction . Thank you for staying with us .

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai- Bahrain Business Trip
Super clean,large room together very spacious clean bathroom on plus side Airport pickup and drop in service-excellent with a small charge. No USB point in the room -minus point Buffet breakfast - Just normal Check in , check out : Less than 2 minutes Staff: excellent Definitely will be back
Stayed 1 night in Dec 2019
Response from CHERYLL - RESERVATIONS on 28 Dec 2019
Dear Sir, We very much appreciate your comments regarding your stay at Park Regis Lotus Hotel! It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Mathe, Dallas, TX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office staff were excellent. They extended our stay until 3pm due to our flight schedule. They were very kind effective. Rooms are very clean and organized. Breakfast was delicious and there was a lot of variety. However, I did not see a single Bible in the drawers for my personal meditation.
Stayed 1 night in Dec 2019
Response from Cheryll - reservations on 18 Dec 2019
Thank you for the wonderful feedback. We will share to our colleagues. Looking forward your next visit.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2019
Response from CHERYLL - reservations on 23 Jul 2019
Dear Sir, We very much appreciate your comments regarding your stay at Park Regis Lotus Hotel! It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
It was a good choice and i like it good food good service
Stayed 2 nights in Feb 2019
Response from CHERYLL - reservations on 20 Feb 2019
Dear Sir, We very much appreciate your comments regarding your stay at Park Regis Lotus Hotel! It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019
Response from CHERYLL - reservations on 1 Apr 2019
Dear Sir, We very much appreciate your comments regarding your stay at Park Regis Lotus Hotel! It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope your next visit will be as pleasant as the previous one.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from CHERYLL - reservations on 2 Jan 2019
Dear Sir, We very much appreciate your comments regarding your stay at Park Regis Lotus Hotel! It is always a pleasure to receive feedback. We will share your comments with our team in order to improve our services & facilities.

6/10 Okay

Alpha, Kansans Coty

Liked: Cleanliness
Disliked: Room comfort
Check in to a half and hour, the entire floor smell like the back of Petco, Wi-Fi went down several times in the 2 days I was there, and the hot and cold water for the showers was inconsistent. It is a shame because the hotel itself looked nice and the rooms were well decorated. have to give this place 2 out of 5 stars
Stayed 2 nights in Nov 2018
Response from CHERYLL - reservations on 13 Nov 2018
Dear Sir, Thank you for taking the time to tell us about your experience at Park Regis. We are sorry that your experience did not meet your expectations, please allow us to express our sincere apologies. At Park Regis we strive to provide a superior service for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem & prevent future occurrence. Sincerely, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good nice clean relax good nice clean relax good nice clean relax good nice clean relax
Stayed 1 night in Oct 2018
Response from CHERYLL - reservations on 4 Nov 2018
Dear Sir, We very much appreciate your comments regarding your stay at Park Regis Lotus Hotel! It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope your next visit will be as pleasant as the previous one. Sincerely, The Management

10/10 Excellent

Denise, florida, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room were exactly like pictured, very clean, new. Our room had a big soaking tub with shower and a waterfall shower next to it. The hotel was within walking distance to a convenience store, pizzeria, burgers, coffee and more.
Stayed 2 nights in Oct 2018
Response from CHERYLL - reservations on 23 Oct 2018
Dear Denise, We very much appreciate your comments regarding your stay at Park Regis Lotus Hotel! It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope your next visit will be as pleasant as the previous one.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from CHERYLL - reservations on 23 Sept 2018
We very much appreciate your comments regarding your stay at Park Regis Lotus Hotel!

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2018
Response from CHERYLL - reservations on 17 Sept 2018
Dear Sir, We very much appreciate your comments regarding your stay at Park Regis Lotus Hotel! We will share your comments with our team in order to improve our services & facilities.

6/10 Okay

Yasmin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Smelly Hotel
Check in was quick and efficient. Bellhops took care of my luggage during check in and out. The room was smelly and unbearably cold when I entered. The thermostat was set to 17 degrees. The windows do not open, so I could not get any fresh air. The hallways and room smelled terrible. The bathroom had a sewage smell. The bed was comfortable.
Stayed 1 night in Aug 2018
Response from CHERYLL - reservations on 31 Aug 2018
Dear Yasmin, Thank you for taking the time to tell us about your experience at Park Regis. We are sorry that your experience did not meet your expectations, please allow us to express our sincere apologies. At Park Regis we strive to provide a superior service for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem & prevent future occurrence.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Room is good size and the bed is comfortable. Placement of the light switches is a little bit annoying but the main disappointing thing is that the bed comfortable was dirty. House cleaning needs to do a better job with the rooms and quit only doing partial cleaning.
Stayed 1 night in Aug 2018
Response from CHERYLL - reservations on 20 Aug 2018
Dear Sir, Thank you for taking the time to tell us about your experience at Park Regis. We are sorry that your experience did not meet your expectations, please allow us to express our sincere apologies. At Park Regis we strive to provide a superior service for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem & prevent future occurrence.

8/10 Good

Brian, North Carolina,USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
New hotel. Would have liked to have more channels on TV, maybe more movie channels, but overall it was a pleasant stay. About a 20 min walk to "American Alley", where you can find all kinds of restaurants. The hotel staff was excellent. The restaurant in the hotel was also excellent.
Stayed 1 night in Jan 2018
Response from NIKHIL on 1 Mar 2018
Good Morning Sir , Greetings from Park Regis Lotus Hotel!! Our sincere appreciation for writing a review of our facility on Booking.com, following your recent stay. It is important for us and we are glad to know your stay was a comfortable one. Your comments in regards to our services and facilities are very much appreciated. I will share your feedback with the team, which will definitely encourage us to continue to exceed expectations. Park Regis Lotus Hotel will make sure that your future visit will be more comfortable and enjoyable. Look forward to welcome you in the future and assure you our best attention and services at all times. Thanking you, Managements

8/10 Good

Willem van der

Travelled with partner
The room is big enough but the bed is to hard, the cleaning of the room is very good. The breakfast choice is good and the staff is very friendly en helpfully. Free parking in the garage or outsite is oke. Only the noises from outside is terrible every night you here people out from the bar or disco and they got to their cars and talking loud, we were on the 12th floor and we were every night awake of this. Also you hear the elevators and people coming into their rooms. But the location is nearby the mosque and the city.
Stayed 8 nights in Feb 2024

10/10 Excellent

Georg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Am Rande eines Neubaugebietes. Bushaltestelle 600 m vor dem Hotel. Ideal für Spaziergänger. Ruhige Gegend. Reichhaltiges Büffet. Traditionelles und Libanesisches Restaurant. Dachterrasse mit Swimmingpool, Thaimassage.
Stayed 7 nights in Mar 2023
Response from Wael on 20 Sept 2023
Dear Mr. GeorgThank you for taking the time to review park Regis lotus hotel.I am pleased to read you enjoyed your stay & delighted that, our service met your expectations.I look to welcoming you back again at park Regis lotus hotelStay Well,Wael

10/10 Excellent

samir

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Tres propre et magnifique petit dejeuner. Dommage qu’il n’existe pas 3 lits dans une chambre qu’on souhaitait triple. Ils nous ont rajouté un lit d’appoint pour le 3 eme adulte qui n’etait pas confortable
Stayed 3 nights in Jan 2023
Response from Wael on 20 Sept 2023
Dear Mr. SamirThank you for taking the time to review park Regis lotus hotel.I am pleased to read you enjoyed your stay & delighted that, our service met your expectations.I look to welcoming you back again at park Regis lotus hotelStay Well,Wael

4/10 Poor

wael

Disliked: Cleanliness, room comfort
يوجد رائحة كريهه في الغرف اعتقد لها علاقة بعدم تنشيف الموكيت قبل الاستعمال ، عن الشكوى اتى عامل نظافة الغرف وقام برش معطر ولكن الوضع عاد الى ما كان بعد ٣٠ دقيقة
Stayed 1 night in Jan 2022
Response from management on 11 Jan 2022
Dear Mr.Wael, Greeting from park regis lotus hotel !! Thank you for taking the time to review our hotel. It is with despondency that I read your review of the standard of housekeeping in my hotel, however I am certainly glad you brought the issues to my attention so that I can conduct further training & implement additional quality assurance checks. Whilst I am unable to personally inspect all rooms prior to check in, I certainly do require a detailed checklist of all turned over rooms to be completed, so I will thoroughly investigate how my system failed on this occasion. I do take pride in offering to my guests a clean, comfortable & pleasant environment in which to relax while staying at our hotel & do hope that you will give me the opportunity to showcase this to you on your next stay. Once again, thank you for your review, however please be assured that the difficulties you experienced are certainly not reflective of our usual high standards. Stay Well, Management

10/10 Excellent

Hamdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from CHERYLL - reservations on 8 May 2019
Dear Sir, We very much appreciate your comments regarding your stay at Park Regis Lotus Hotel! It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Ayshah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق رائع بكل ماتحمله هالكلمه من معنى.. اعجبنى سرعه تسجيل الدخول والنظافه وغرف وسيعه .. انصح الكل يسكن فيه
Stayed 1 night in Aug 2018
Response from CHERYLL - reservations on 18 Aug 2018
سيدى العزيز، نحن نقدر تعليقاتك بخصوص إقامتك في فندق Park Regis Lotus! هو دائما من دواعي سروري أن تلقي ردود فعل إيجابية. سنقوم بمشاركة تعليقاتك مع فريقنا. أنا متأكد من أن هذه التعليقات ستكون بمثابة تشجيع لجميع موظفينا ونحن نسعى جاهدين لتحسين جودة خدماتنا باستمرار. نشكرك مرة أخرى على مشاركة خبرتك ونأمل أن تكون زيارتك القادمة ممتعة بقدر ما كانت عليه في المرة السابقة. الإدارة

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯的飯店
飯店還蠻新的，感覺乾淨，服務也不錯。位置不在市區，交通較不方便。但如果自己開車還算可以。
Response from CHERYLL on 13 Jun 2018
亲爱的先生， 我们非常感谢您对Park Regis Lotus Hotel酒店的评价！ 收到反馈总是很高兴。我们将与我们的团队分享您的意见，以改善我们的服务和设施。 此致 管理