"The bad; The resort is showing its age, especially in the rooms. Our room (102) features a security chain that doesn't work, French doors that have gaps and are difficult to close. The key for the back door doesn't work. The AC drains behind the paint on the wall inside the room. Big gap under the front door. No vent fan in the bathroom. One dim twin light in the bathroom. Shower head leaks. There's a PVC pipe for the towel holder. There are renovations going on in the common areas. Hopefully the rooms come soon. It would be nice if there more fans in the dining areas. Of the 5 fans in the main dining area, 4 were reversed and essentially useless. No fans at Sea Grapes. There's not always a sea breeze. It was so hot one evening that we took our dinner to go. No coffee available before 7am. I know, I know. First world problems...
The good; the entire staff is amazing. Friendly. Helpful. Professional. Tip them. Yes, you tip at an all-inclusive. Google it. One taxi ride though the island and you'll understand why. The grounds are amazing even though they need some tending. The beaches were flawless. The pool is gorgeous. The food is good. Not excellent but good. The breakfast station cooks are on point. The bar was very hit or miss.
Overall? Absolutely go.
Hawksbill, please give the Americans a self serve drip coffee bar and a black washcloth. Iykyk. Also, sterilize all your cats. We love your cats. Put a donation box for their care and we'll donate."