Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Cremona

Complesso ampio e ben esposto

Posted 20-Apr-2016
1.I bagni sono privi di bidet...eredità di "cultura" inglese che, come noto, non apprezza questo sanitario 2. I bagni non hanno una porta di chiusura degna di questo nome, bensì un'anta di cristallo opaco con ampio margine di aria (7/8 cm) che vanifica ogni isolamento acustico e olfattivo...
2 out of 5
by A verified traveller

Was disapointed

Posted 14-Feb-2016
Pros: It was clean
Cons: everything else
I was not very pleased with this hotel, we were told this hotel was a 4 star but was more a 3 star. The bed was very uncomfortable and didn't smell fresh. we had to ask for another room which was no better, but was older and inundated. The food was not great. we were not very impressed as we have travelled many times to different countries and stayed in 4 star hotels. Thanks to Vera who was always pleasant to us at the restaurant. It was our first time in Malta and it was out 13th year wedding anniversary, we hoped we would have enjoyed it, the hotel was advised but they did not do anything or congratulate us. I would not return.
Comment from Hotel Management
04-Mar-2016 by Dolmen Resort Hotel & Spa, Hotel Management
Dear Sir/Madam, Firstly allow us to thank you for your feedback which is very much appreciated and has certainly warranted our sincere attention in order to fully address the issues you feel necessary to highlight. Guests' comments are always taken into deep consideration to constantly help us improve our services. Rest assured that all your comments have been well noted and investigated with the respective managers. We would like to further express our gratitude to you and your partner for your continued support in providing this feedback. We sincerely hope that we will be given the opportunity to welcome you back. Always at your service, Warmest Regards, Roberta Camilleri Sales & Marketing Web-Coordinator
5 out of 5
by A verified traveller

Great stay

Posted 27-Jan-2016
Great experience at the facility and great service!
Comment from Hotel Management
12-Feb-2016 by Dolmen Resort Hotel & Spa, Hotel Management
We read your review and are very happy to know you enjoyed your time at the Dolmen Resort and we hope to see you again very soon for your next stay in Malta! With our warm regards Roberta Camilleri Sales & Marketing Web-Coordinator
4 out of 5
by A verified traveller from vicenza

Hotel comodo e ben servito

Posted 16-Jan-2016
Nessun problema durante il soggiorno ,buona colazione , letti comodi , buona struttura , l'unico problema il ristorante costoso e di qualità scarsa
4 out of 5
by A verified traveller

Sehr gute Lage des Hotels, mit mittelmäßigem essen

Posted 19-Dec-2015
Für eine Woche völlig ausreichend, Gute zentral Lage, essen war leider nicht der hit
3 out of 5
by GABRIEL from Nigeria

Hotel Dolmen

Posted 03-Dec-2015 on Hotels
Good
Comment from Hotel Management
19-Mar-2016
Dear Gabriel, We are happy to know you enjoyed your time at the Dolmen Resort and we hope to see you again very soon for your next stay! With our warm regards Roberta Camilleri Sales & Marketing Web-Coordinator
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Nov-2015 on Hotels
4 out of 5
by Stephan

Posted 18-Nov-2015 on Hotels
For a 4* hotel the staff was not as caring as expected but will come back. Very good quality for price.
Comment from Hotel Management
02-Apr-2016 by Dolmen Resort Hotel, Hotel Management
Dear Stephan, Thank you for taking the time to post your feedback. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. Again, thank you for the comments because we are always looking for ways to improve our service. With our warmest regards Roberta Camilleri Sales & Marketing Web-Coordinator
4 out of 5
by A verified traveller from Melton Mowbray England

Malta

Posted 27-Oct-2015
Pros: Location and bed and breakfast option
Cons: Possible a coat of paint to some areas
Location: Right in the heart of everything
When we arrived we were welcomed as returning guests and there was a complimentary bottle of wine and free safety box. This was the third time we have stayed there so we knew what we were getting. The only disappointment was how far we had to walk to our room from the lifts. Route march to say the least.
Comment from Hotel Management
30-Jan-2016 by Dolmen Resort Hotel & Spa, Hotel Management
Dear Pat, Thank you for your comments regarding your stay at the resort. Please accept our apologies for any inconvenience caused with the items you have highlighted. We thank you for this feedback which will help us in our ongoing efforts to always improve on our service. We look very forward to welcome you back to the resort in the near future. Warmest Regards, Roberta Camilleri Sales & Marketing Web-Coordinator
4 out of 5
by Winnie from hong kong

Posted 27-Oct-2015 on Hotels
Bathroom facilities too old, food not good