Lobby sitting area

Reviews of World Youth Hotel

3 out of 5
World Youth Hotel
Lebuh Ayer Keroh, Ayer Keroh, Malacca City, Malacca

Reviews

6.8
Rating 10 - Excellent. 4 out of 25 reviews" "
Rating 8 - Good. 10 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 2 out of 25 reviews" "
Rating 2 - Terrible. 3 out of 25 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

TECH PRO RESOURCES

Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close during pkp..but why open for stay..i want my money back😡😡
Stayed 1 night in Dec 2020
Response from tee on 6 Jan 2021
Hi Sir/ Madam, we will transfer your booking to other date, please inform me early if you wan to stay.....we just open for few guest only ...please text me by whatapp at 012 681 0057.. From Tee

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel ans the staff both are pathetic. To begin with Hotel does not look like how it is in the pictures, the rooms are clean, toilet are really bad, poor internet connectivity. far from city center, staff didn't clean the room everyday, don't give additional water bottles or coffee, broken toilet locks. At the onset after reaching the hotel reception, we are asked to pay some 36 RM, I don't know why. After that make you wait for 30 mins at the reception to get the room keys. I will never ever book through Expedia for providing wrong information on hotel. In my view the hotel shud be 1* maximum.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

4/10 Poor

Prakash

Travelled with family
Disliked: Property conditions & facilities
Not as what I expected
I didn't get the room I booked.. No 32inch TV.. No mini fridge...
Stayed 2 nights in Dec 2019

8/10 Good

yanyan

Travelled with group
Liked: Cleanliness, staff & service
overall okay since its school holiday. quite full
Stayed 1 night in Nov 2019

8/10 Good

Song

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience. Dirty toilet. Leaking air con. Unfriendly staff. So, after I checked in to this hotel, I went into my room and found that the toilet is not well cleaned, there is some paint debris on the floor and also the water sound after flushing the toilet bowl is awfully loud. On top of that, while I was resting on the bed under the air-con (just opened for 5 - 10 mins), the air con started to leaked and wet the bed and me. The unpleasant experience leads me to the counter and request for a refund, which I do not plan to stay in the mentioned hotel anymore. The staffs then deny of such incident (even after I showed them the footage of leaking) and refused to refund. While others opinion may vary, I am just sharing my experience with this hotel. Above is what I have encountered few days ago, I advise people who are considering this hotel to stay at your own risk.
Stayed 1 night in Nov 2019
Response from TEE on 3 Dec 2019
Dear customer, we are really sorry for your unpleasant experience in our hotel, and we apologize for any inconvenience caused. Meanwhile, thanks for all your comment and suggestion, we’ll definitely try every effort to improve our service. And still we sincerely hope you could come next time to have a brand new excellent experience. Thanks again🙏

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms windows no safety
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so far i'm having a good experince during stay at this hotel
Stayed 2 nights in Feb 2019
Response from Yes on 20 Mar 2019
Thanks u my Dear Guest, hope can see u again.....😊

6/10 Okay

Yusof

Liked: Cleanliness, staff & service, room comfort
nasib baik tertinggal barang dalam bilik. Patah balik nak ambil tengok2 pekerja room servis dah masuk bilik utk kemas kan. Dah la ada benda berharga yg aku tinggalkan dalam tu. “selamba je cakap selalu bagitau dekat kaunter klu xnk kemas kn bilik” what? So salah customer ke? Lain kali sediakan “do not disturb” pny tag. Lebih mudah.
Stayed 2 nights in Dec 2018
Response from Tee on 20 Mar 2019
Terima Kasih Atas Komen Yang Diberikan , pihak hotel akan memperbaiki kesilapan yg dibuat...

8/10 Good

NATASHA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Atokgon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
nice to stay. but need to improve more on breakfast choice of food.
Stayed 2 nights in Dec 2017
Response from Tee on 12 Dec 2017
Dear Guest , Thanks for yr comments.....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Stayed 3 nights in Jul 2017

10/10 Excellent

MOHD ZULKEFLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Business on-the-go but not for retreats.
We had a business trip and use the room to work. It is not the best for family or couple because it's not the cleanest or is near the heritage area of Melacca. I would recommend this as on-the-go rather than a retreat..at least the air-conditioning and parking was okay!

6/10 Okay

TAN

Liked: Room comfort
Clean
Normal stay more than enough

6/10 Okay

abdul rahman, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything ok

8/10 Good

mohd naimie, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and recommended
The location is strategic, the room is clean and comfortable. But facilities such as iron and cattle not provided in the room can make stay a bit inconvenient. Very near to the zoo and few tourist spots.

6/10 Okay

Verified traveller

nights in mitc
Mosquito in the room! TV with cable channels ??? Are you guyz kidding? Lighting / AC OK coffee was great. breakfast - so, so

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable & affordable
Stayed 1 night in Nov 2019