Title: The Shore Hotel & Residences Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Shore Hotel & Residences Riverwalk hotel with fitness centre and rooftop terrace ![Café](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/76364628.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Coffee shop](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/5f1820da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/ddb05372.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio Suite, 2 Single Beds | View from room](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/12a5c04c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/a9183c63.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the vibrant energy of The Shore Hotel & Residences, where you can unwind on the rooftop terrace or explore the shopping mall on site. Enjoy a coffee at the cafe, work out in the gym, take a dip in one of two pools or play basketball - this hotel has it all. 6.8 ## Popular amenities - Gym - Breakfast available - Pool - Laundry - 24/7 front desk - Parking included ## Room options ### Check availability for these dates Tonight [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=13400329&PinnedHotelID=13400329&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=13400329&PinnedHotelID=13400329&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=13400329&PinnedHotelID=13400329&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=13400329&PinnedHotelID=13400329&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=13400329&PinnedHotelID=13400329&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=13400329&PinnedHotelID=13400329&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=13400329&PinnedHotelID=13400329&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=13400329&PinnedHotelID=13400329&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ![3-Bedroom Apartment | Living area | 32-inch TV with cable channels](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/dd27da93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3-Bedroom Apartment ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Free cots/infant beds Kitchenette Full-sized fridge/freezer - 1152 sq ft - 3 bedrooms - Sleeps 9 - 1 King Bed and 4 Single Beds ![Studio Suite, 2 Single Beds | 1 bedroom, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/f6c07d47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Single Beds ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds TV Blackout curtains Separate bedroom Hairdryer - 431 sq ft - City view - Sleeps 3 - 2 Single Beds ![Premier Suite | 1 bedroom, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/be14a6ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds TV Blackout curtains Separate bedroom Hairdryer - 657 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![1 bedroom, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/da037bcf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room With Balcony ( B209M ) - Sleeps 5 ![1 bedroom, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/da037bcf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio With -Balcony （ 403E ) - Sleeps 5 ![1 bedroom, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/09aa1e4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio With Sea View-Balcony ( T3002 ) - Sleeps 5 ![1 bedroom, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/7924f44d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room With Sea View-Balcony ( DF0513 ) - Sleeps 5 ![1 bedroom, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/09aa1e4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room With Sea View-Balcony ( A802A ) - Sleeps 5 ![1 bedroom, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/09aa1e4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room With View-Balcony （ 63AB ） - Sleeps 5 ![1 bedroom, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/09aa1e4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room With Balcony（ 3C03 ） - Sleeps 5 ![1 bedroom, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/09aa1e4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room With Sea View-Balcony ( G703E ) - Sleeps 5 ![1 bedroom, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/e16bb481.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Super King Bed Studio With Sea View-Balcony （ Q611G ） - Sleeps 5 ![1 bedroom, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/09aa1e4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room With View-Balcony ( K612-3 ) - Sleeps 5 ![1 bedroom, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/14000000/13410000/13400400/13400329/09aa1e4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room With City View - Balcony ( 605 ) - Sleeps 5 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMalacca-City-Hotels-The-Shore-Hotel-Residences.h13400329.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMalacca-City-Hotels-The-Shore-Hotel-Residences.h13400329.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C2.20287%2C102.24995&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=P22u1SymKKH8O0u0j4V39ur-dhA=) GF-27, No. 193, Pinggiran Sungai Melaka, Jalan Persisiran Bunga Raya, Malacca City, Melaka, 75100 #### What's nearby - Jonker Street Night Market - 7 min walk - 0.4 miles - Dataran Pahlawan Melaka Megamall - 17 min walk - 0.9 miles - A Famosa - 17 min walk - 0.9 miles - Mahkota Medical Center - 3 min drive - 1.4 miles - Mahkota Parade Shopping Mall - 3 min drive - 2.1 miles #### Getting around - KB17 Pulau Sebang/Tampin Station - 32 min drive - Malacca Intl. Airport (MKZ) - 15 min drive #### Restaurants - ‪Seoul Garden - ‬2 min walk - ‪Cafe Chef Wan - ‬1 min walk - ‪The Garden Terrace - ‬1 min walk - ‪The Shore Malacca River - ‬2 min walk - ‪Kopi Republik - Morten Walk - ‬6 min walk ## About this property ### The Shore Hotel & Residences Hotel near Jonker Street Night Market Located close to The Shore Shopping Gallery and Red Square, The Shore Hotel & Residences provides a rooftop terrace, a shopping centre on-site and a coffee shop/cafe. Enjoy the gym, as well as activities such as basketball. Guests can also expect to find a garden, a hair salon and dry cleaning/laundry services. You'll also find perks such as: - An indoor pool and a children's pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), tour/ticket information and free newspapers - Smoke-free property, ATM/banking services and bike parking Room features All 511 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as sound-insulated walls and free bottled water. More amenities include: - Rainfall showers, bidets and free toiletries - 32-inch TVs with cable channels - Wardrobes/cupboards, balconies and electric kettles ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/10000000/9290000/9282400/9282343/03efe3e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Garden Hotel Melaka Malacca City - Pool - Kids pool - Parking included - Free WiFi 7.6 Good 703 reviews £36 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=9282343&PinnedHotelID=9282343&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/2000000/1100000/1097000/1096975/114139d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bayview Hotel Melaka Malacca City - Pool - Hot tub - Kids pool - Parking included 7.6 Good 516 reviews £22 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=1096975&PinnedHotelID=1096975&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15670000/15662200/15662150/61f3c50e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Melaka Malacca City - 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Restaurant 8.8 Excellent 887 reviews £76 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=15765793&PinnedHotelID=15765793&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access ### Parking and transport - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MYR 30 for adults and MYR 25 for children - A coffee shop/cafe - A restaurant ### Things to do - Basketball - Children's pool - Gym - Indoor pool - Shopping centre ### Family friendly - Children's pool - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - On a river - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 3 buildings - 42 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MYR 100.00 per stay - Destination fee: MYR 2 per accommodation, per night. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately MYR 30 for adults and from MYR 25 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7 AM to 7:00 PM No pets and no service animals are allowed at this property A car is not required for transport to and from this property ### Property is also known as Shore Residences Apartment Melaka Shore Residences Apartment Shore Residences Melaka Shore Residences Aparthotel Malacca Shore Residences Aparthotel Shore Residences Malacca Shore Hotel Malacca Shore Malacca The Shore Hotel Residences The Shore & Residences The Shore Hotel Residences The Shore Hotel & Residences Hotel The Shore Hotel & Residences Malacca City The Shore Hotel & Residences Hotel Malacca City ## Frequently asked questions ### Does The Shore Hotel & Residences have a pool? > Yes, this property has an indoor pool and a children's pool. Pool access is from 7 AM to 7:00 PM. ### Is The Shore Hotel & Residences pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Shore Hotel & Residences? > Self-parking is free at this property. ### What time is check-in at The Shore Hotel & Residences? > Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at The Shore Hotel & Residences? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Where is The Shore Hotel & Residences located? > Located in the heart of Malacca City, this hotel is within a 15-minute walk of The Shore Shopping Gallery and Jonker Street Night Market. Red Square and Malacca Sultanate Palace Museum are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Shore Hotel & Residences Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 65 8 - Good 146 6 - Okay 111 4 - Poor 48 2 - Terrible 49 ### 7.0/10 Cleanliness ### 6.6/10 Staff & service ### 6.4/10 Amenities ### 6.8/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 6/10 Okay #### Daniel 5 Oct 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Breakfast tasted like army food. ##### Daniel Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Muhammad Izham 26 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect for my first time trip to Hatyai. Definitely will stay here again. ##### Muhammad Izham Stayed 1 night in Feb 2024 ### 2/10 Terrible #### JOHN 18 Jan 2025 Disliked: Cleanliness, property conditions & facilities A tired and weary building, in need of renovation, filthy in parts, air con noisy and rattles. The hotel joins with a similar attached hotel, and shares a dining room, so breakfast was busy, and average. Parts of the room were very aged, around floor/wall junction there was a lot of perished jointing materials. The lifts were slow and overworked, the balcony did not have any furniture. ##### JOHN Stayed 4 nights in Jan 2025 ### 4/10 Poor #### THUAN CHONG 20 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Long waiting time for lift. A lot of time wasted just to wait lift. Wait time up to 30mins. ##### THUAN CHONG Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Kavithaa 20 May 2024 Disliked: Cleanliness, amenities, property conditions & facilities Rooms are dusty and dirty…. Especially the bathroom is smelly. Long wait for the lifts. Very poor quality. ##### Kavithaa Stayed 3 nights in May 2024 ### 6/10 Okay #### Verified traveller 16 Mar 2023 #### SO SO HOTEL Overall the hotel just a so so not as what I expected. The front desk staff not friendly. Being a late check in customer & received a cold welcome is quite annoying. ##### Verified traveller Stayed 1 night in Mar 2023 ### 6/10 Okay #### Sara 5 Oct 2024 Disliked: Property conditions & facilities #### Wedding Anniversary Getaway Very run down establishment. Only 1 lot of shampoo and body wash provided for a couple over two nights. The air conditioner is noisy and only operates at 18’. There is no towel attendant for The Shore Hotel patrons ( share middle pool with Swisse Gardens who pay less for rooms and get towels) and vending machine was broken, so couldn’t get water or snacks. There was always issues with the elevators. Not much in the shopping complex. Loved the Roof Top Pasma Bar. Staff there were absolutely amazing. ##### Sara Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Verified traveller 31 Oct 2022 Disliked: Cleanliness, property conditions & facilities Poor condition. I have waited almost 20 mins for the lift during check-out hour ##### Verified traveller Stayed 1 night in Oct 2022 ### 6/10 Okay #### Norfaraein Binti 16 Jul 2023 Disliked: Property conditions & facilities I’ve booked apartment and studio suite. Both units are quite spacious but the conditions are not really good..wall paper in the apartment being tore, no unifi, airconds are not well functioning. As for the studio, the bed sheet got some stains and some parts are tore and housekeeping should be improved. ##### Norfaraein Binti Stayed 1 night in Jul 2023 ### 4/10 Poor #### Low 7 Sept 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disappointed Room dirty, bedsheets dirty, no wifi, lift need to wait long time. ![](https://a.travel-assets.com/ugc/hotel-reviews/720424AC31B561BACE4DB483B0951122EAFC2AC31662569547120.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Low Stayed 2 nights in Sep 2022 ### 8/10 Good #### Ming Long 19 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The residence didn't have WIFI but the place was good, clean and spacious overall. The toilets were clean too, although not perfect, is well maintained. Water pressure from the shower is so-so but can do the job. The only drawback is that the cupboards seems a little dusty, so we didn't put anything in. The aircon to the gym was also not working and equipment doesn't seem to be very well maintained. However, it should be ok for the price. ##### Ming Long Stayed 4 nights in Feb 2024 ### 6/10 Okay #### Jenny 19 Sept 2023 Disliked: Property conditions & facilities #### Disappointed One of the room toilet was choked, water supplied is lousy and TV remotecontrol was not given. The corridor was dirty. ##### Jenny Stayed 1 night in Sep 2023 ### 6/10 Okay #### Khai Shin 29 Nov 2023 Disliked: Amenities, property conditions & facilities Lift not working. have to wait more than 30mins to go up and down. ##### Khai Shin Stayed 1 night in Nov 2023 ### 4/10 Poor #### Boon Siong 23 Jul 2022 Liked: Staff & service Disliked: Amenities, property conditions & facilities car park no convenience signage to hotel confusing lifts no sufficient, 4 lifts for 42 stories hotel room maintenance is bad on floor, toilet, furniture the worst is the air conditioner noise, I have to turn off the AC in order to sleep. ##### Boon Siong Stayed 1 night in Jul 2022 ### 6/10 Okay #### Verified traveller 21 Feb 2024 Disliked: Cleanliness The location of this hotel is convenient access to banks like bank rakyat and hlb, walking distance but difficult to give directions. I used Bunga Raya from the Shore Mall then reached shops like selling plus sized t shirts, shop like Mustaffa .jst walk straight.. Jonker st also got public bank. Eateries like mamak stalls, chinese food, bbq,hotpot , thai nearby /at Shore Jonker etc cendol,, nyonya, simple mee goteng or fried noodles etc l and chicken rice but i dont remember seeing jpnese food which anther location nearby got, Jln KJL 8? etc. Grab rides at the range below RM20 in melaka areas like Aeon Ayer Keroh, , Lotus Bdrya Melaka, Melaka Zoo, Some honey bee attraction, etc. Most vital, the rate not that exoensive. The lifts very jammed and crowded, at times have to wait very long . ##### Verified traveller Stayed 3 nights in Feb 2024 ### 2/10 Terrible #### Ivo 26 Aug 2022 Disliked: Cleanliness, property conditions & facilities We paid € 250,- for 3 nights in a Premier suite. It was neither Premier nor a suite. It was just a slightly bigger dilapidated hotel room. According to the manager a suite does not mean multiple rooms linked together. According to the dictionary it does... The first room we got we actually refused because it looked so bad and the cupboards where actually falling apart. The second was only marginally better. It said the room would accommodate 4 but there was only a big double bed and a very small couch which was barely big enough for our child. The other slept in our bed. There were only 2 towels in the room. ##### Ivo Stayed 3 nights in Aug 2022 ### 2/10 Terrible #### Victor 16 Jun 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible stay. Horrible room. The toilet was dirty with soiled toilet paper on the toilet floor when we checked in. The phone on the table wasn’t working. The heater wasn’t working. The aircon wasn’t cold. The basin was clogged. There are no good channels on the TV. One man receptionist. Told them about the basin clog , but they didn’t bother to repair it or change my room. Extra towel is chargeable . No daily housekeeping . First and last time to stay there. One word - horrible. ##### Victor Stayed 2 nights in Jun 2022 ### 4/10 Poor #### Linda 20 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Arrived late as we had a long drive. One member of staff on reception so was waiting a long time to check in. 1st room allocated had not been cleaned properly, safe did not work and was turned round completely ?? Patio doors did not lock and the air conditioning units for the hotel were right outside our door so it was extremely noisy. I asked to change rooms but the lady at the reception said that she had to send maintenance up to check what I had told her was true !!!!! I couldn’t believe it - this was about 8pm and we were tired and just wanted a functioning room so we could freshen up. The staff on reception were miserable and unhelpful throughout. We eventually moved up to a higher floor but again the safe did not work !! This room could have done with a good clean too. There were stains in the bedsheets. Won’t stay here again. Needs condemning. It seems to me that the residents in the hotel are second class to the people that live in the apartments. ##### Linda Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Zaim Luqman 11 Oct 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities THE WORST HOTEL NOT ONLY IN MALACCA, BUT IN MALAYSIA - The whole unit is dirty! There are lots of dirty marks on the sofa. euuww.. The wall and toilet wall are dirty. It’s like they can’t afford a cleaner - No Wifi! Come on man.. It’s 2022 already! - Extra towell need to pay rm10. Whatttt???? First time in my life!! - Oven and washing machine are not allowed to be used. Then what’s the purpose of putting those amenities??? - The parking is confusing - RM1.5k for two nights with this bad condition, not worth ghe price at all Long story short, NOT RECOMMENDED AT ALL ##### Zaim Luqman Stayed 2 nights in Oct 2022 ### 4/10 Poor #### Srinivas 5 Jun 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Nice Place, Not Customer Centric Trained Staff I booked 2 Rooms, me and my friend. I happened to reach early and wanted to check-in both rooms and get the keys as my friend will arrive past midnight. The Staff refused to allow me to check-in on behalf of my friend, unless he sees the ID of the person; even though i booked the room under same booking. After exchange of unhappy and unpleasant conversations, finally we got the room and it late night and miserable experience of checking-in. I parked the car next to the hotel and to find that in the morning that it was premium paid parking and hotel did not update anything about parking while checking in. The room internet wasn't working. After few years of numerous visits and even booking this place for friends and groups, this experience leaves me no choice and i have no plans to book this hotel again. Overall, it makes my last visit to this place... Nice Place, Nice View, Not Customer Centric Trained Staff. ##### Srinivas Stayed 1 night in May 2023 ### 8/10 Good #### Zee 11 Aug 2025 Liked: Cleanliness, staff & service ##### Zee Stayed 2 nights in Aug 2025 ### 8/10 Good #### Maria 28 Dec 2024 Liked: Cleanliness No wifi service. It’s a families vacation hotel, crowded. Breakfast hv to wait because place small to accommodate big group. Lifts service very bad, 5 & more minute waiting. Breakfast menu the same ##### Maria Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Verified traveller 23 Dec 2024 Disliked: Cleanliness, staff & service ##### Verified traveller Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Yugo 9 Nov 2024 Liked: Cleanliness ##### Yugo Stayed 5 nights in Nov 2024 ### 2/10 Terrible #### tadashi 27 Feb 2024 Disliked: Cleanliness, amenities, property conditions & facilities 最悪。二度部屋を変更して貰った。 最初は冷蔵庫とセーフティボックスが故障。 次が電気が点かない。とにかく設備点検は全くされていない。 エレベーターも４台あるが、チェックイン、アウトの時は全く乗れない。酷い時には15分近くも乗れない時があった。 これまでで最悪のホテル。 ##### tadashi Stayed 6 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [The Talbott, Autograph Collection](https://www.expedia.co.uk/Chicago-Hotels-The-Talbott-Hotel.h23963.Hotel-Information) > > [CM Playa del Moro Hotel](https://www.expedia.co.uk/Sant-Llorenc-Des-Cardassar-Hotels-CM-Playa-Del-Moro-Hotel.h2088458.Hotel-Information) > > [Hotel Antico Borgo](https://www.expedia.co.uk/Riva-Del-Garda-Hotels-Hotel-Antico-Borgo.h1887697.Hotel-Information) > > [1 Porthmeor Road, Beach is Just 30 Seconds Away. 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