Title: Philea Resort & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Philea Resort & Spa Lush gardens set the scene for a memorable family getaway with diverse dining options and activities that appeal to every generation ## Photo gallery for Philea Resort & Spa ![Outdoor pool - Philea Resort & Spa (Malacca City)](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/349fdcea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![International cuisine - Philea Resort & Spa (Malacca City)](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/19ef0b9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Philea Resort & Spa (Malacca City)](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/c60ca080.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, blackout curtains, iron/ironing board - Philea Resort & Spa (Malacca City)](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/7f758025.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges - Philea Resort & Spa (Malacca City)](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/82c1dc57.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Philea Resort & Spa offers a luxury retreat near Malacca Zoo with something for everyone. Enjoy a peaceful garden, an arcade/game room, and sauna treatments. Recharge before savoring international dishes at Cravo Cravo restaurant. ## Reviews 7.4 Good ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Business services £117 includes taxes & fees 30 Jan - 31 Jan ## Room options ### Check availability for these dates Tonight [Jan 29 - Jan 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=4961025&PinnedHotelID=4961025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=4961025&PinnedHotelID=4961025&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=4961025&PinnedHotelID=4961025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=4961025&PinnedHotelID=4961025&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4961025&PinnedHotelID=4961025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4961025&PinnedHotelID=4961025&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4961025&PinnedHotelID=4961025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4961025&PinnedHotelID=4961025&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ### View all photos for Pavillion Villa ![Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/4aa63d5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pavillion Villa ### Highlights Air conditioning TV Blackout curtains Ceiling fan Bidet Private bathroom Hairdryer Rainfall showerhead - Resort view - 398 sq ft - Sleeps 2 - 1 King Bed OR 1 Single Bed ### View all photos for Philea Suite ![Philea Suite | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/92daebfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Philea Suite ### Highlights Air conditioning TV Ceiling fan Blackout curtains Separate bedroom Bidet Bathrobes Hairdryer - 495 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for 2-Bedroom Pavilion Villa ![Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/6f57365c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-Bedroom Pavilion Villa ### Highlights Air conditioning TV Ceiling fan Blackout curtains 2 bedrooms Bidet Private bathroom Hairdryer - 380 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for 3 Bedroom Villa ![Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/6f57365c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Villa ### Highlights Air conditioning TV Ceiling fan Blackout curtains 3 bedrooms Bidet Private bathroom Hairdryer - 488 sq ft - 3 bedrooms - Sleeps 6 - 3 King Beds ### View all photos for One Bedroom Villa ![Exterior detail](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/85c4d1b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Villa - Sleeps 2 ### View all photos for Honeymoon Suite ![Honeymoon Suite | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/630b3060.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite ### Highlights Air conditioning TV Blackout curtains Ceiling fan Bidet Hairdryer Minibar Digital channels - Sleeps 2 - 1 King Bed ### View all photos for Pavillion Villa (2 Single Bed) ![Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/610a4ed8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pavillion Villa (2 Single Bed) - Sleeps 2 ### View all photos for Honeymoon Suite ![Bathroom | Free toiletries, hair dryer, slippers, bidet](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/abf5128c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite - Sleeps 2 ### View all photos for Pavilion Villa ![Bathroom | Free toiletries, hair dryer, slippers, bidet](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/5c79d43a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pavilion Villa - Sleeps 2 ### Philea Suite - Sleeps 2 ### View all photos for Two-Bedroom Villa ![Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/7535b1be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Villa - Sleeps 4 ### View all photos for Three-Bedroom Villa ![Interior](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/f8760719.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three-Bedroom Villa - Sleeps 6 ### View all photos for Royal Villa ![Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/c8fa6f0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Villa - Sleeps 6 ### View all photos for Three-Bedroom Villa ![Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4970000/4961100/4961025/4b2e35fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three-Bedroom Villa - Sleeps 6 ### Pavilion Room - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMalacca-City-Hotels-Philea-Resort-Spa.h4961025.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMalacca-City-Hotels-Philea-Resort-Spa.h4961025.Hotel-Information) ## About the area Located in Malacca City, Philea Resort & Spa is in the historical district. AEON Melaka Shopping Centre and Jonker Street Night Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Butterfly and Reptile Sanctuary and Malacca Zoo. Melaka International Bowling Centre and Melaka International Trade Center are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. [Visit our Malacca City travel guide](https://www.expedia.co.uk/Malacca-City.dx2340) [View more Resorts in Malacca City](https://www.expedia.co.uk/Malacca-City-Hotel-Resorts.d2340-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C2.29799%2C102.31135&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6PmkXnk6R3xv21-w6Qhz2qLdwgA=) Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Malacca City, Malacca, 75450 ### What's nearby - ![Jonker Street – the centre street of Chinatown – was once renowned for its antique shops. However over the years it has turned to clothing and crafts outlets as well as restaurants. The best part of Jonker Street is the night market on Fridays and Saturdays that sells everything from tasty treats to cheap keepsakes. #AboveItAll #markets](https://images.trvl-media.com/place/2340/0b26c558-f479-47fa-ad7f-d97d4e7e03fe.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jonker Street Night Market 18 min drive \- 10.6 miles - ![The interior of this shopping mall.](https://images.trvl-media.com/place/2340/23657dfc-3468-4fa0-9ef0-f85957498cdc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dataran Pahlawan Melaka Megamall 19 min drive \- 10.8 miles - Butterfly and Reptile Sanctuary 2 min walk \- 0.1 miles - Mini Malaysia & ASEAN Cultural Park 2 min drive \- 1.2 miles - Malacca Zoo 3 min drive \- 1.9 miles ### Getting around - KB17 Pulau Sebang/Tampin Station 25 min drive - Kuala Lumpur International Airport (KUL) 76 min drive ### Restaurants - Marrybrown Malaysia Heritage Studio Melaka 2 min drive - Roti Selimut 4 min drive - Hotel Seri Malaysia 2 min drive - Cafeteria 2, UTeM 4 min drive - Seri Chendana Ballroom & Cafe 3 min drive ## About this property ### Philea Resort & Spa Luxury family-friendly resort near Butterfly and Reptile Sanctuary Located close to Malacca Zoo and Melaka International Bowling Centre, Philea Resort & Spa provides a garden, an arcade/games room and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site restaurant, Cravo Cravo, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a gym. Other perks include: - An outdoor pool and a children's pool - Luggage storage, a front desk safe and free newspapers - A ballroom, wedding services and a banquet hall - A 24-hour front desk and concierge services Room features All 201 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra amenities include: - Bidets, free toiletries and hairdryers - 23-inch TVs with digital channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/108000000/107290000/107280900/107280899/0ae72a13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Birkin International Hotel Malacca City - Pool - Hot tub - Spa - Kids’ pool 9.0 Wonderful 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=107280899&PinnedHotelID=107280899&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/103000000/102050000/102043300/102043290/4b1ce9f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PARKROYAL A'Famosa Melaka Resort Alor Gajah - Pool - Kids’ pool - Water slide - Parking included 8.8 Excellent 26 reviews £74 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=102043290&PinnedHotelID=102043290&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9640000/9635200/9635118/737310cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Orchard Resort & Spa Melaka Alor Gajah - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - 2 bars/lounges - A restaurant ### Restaurants on site - Chill Out - Cravo Cravo - Tropics Lounge ### Things to do - Arcade/game room - Children's pool - Gym - Outdoor pool - Sauna ### Family friendly - Arcade/game room - Children's pool - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Business centre - Conference centre ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) ### More - 1 floor - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 23-inch TV with digital channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6:00 PM ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Philea Resort Durian Tunggal Philea Ayer Keroh Philea Durian Tunggal Philea Resort Ayer Keroh Philea Hotel Ayer Keroh Philea Resort & Spa Melaka State/Ayer Keroh, Malaysia Philea Resort And Spa Philea Resort Malacca Philea Resort Philea Malacca Philea Resort Spa Philea Resort & Spa Resort Philea Resort & Spa Malacca City Philea Resort & Spa Resort Malacca City ## Frequently asked questions ### Does Philea Resort & Spa have a pool? ### How much does it cost to stay at Philea Resort & Spa? ### Is Philea Resort & Spa pet-friendly? ### How much is parking at Philea Resort & Spa? ### What time is check-in at Philea Resort & Spa? ### What time is check-out at Philea Resort & Spa? ### Where is Philea Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Philea Resort & Spa Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.0 Location ### 7.8 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 45 8 - Good 66 6 - Okay 44 4 - Poor 20 2 - Terrible 6 ## Reviews ### 6/10 Okay #### Amanda 16 Jun 2024 Liked: Room comfort #### Nice but room for improvement Great in theory, but it’s a little tired. Only one of the dining options was open, which was a challenge given it’s a long way from anything else. The pool is gorgeous but closes at 6, and the breakfast left a lot to be desired. Overall it was fine, but not what I expected for the price paid ![](https://a.travel-assets.com/ugc/hotel-reviews/11038FFCA82299579A26475CCDA255C282E210791718514191086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A0AE1F1CC0ACD3715AB11AC66C50A52276C5D51C1718514190974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/155DB505F92BA0B4D9E48F6DBD0F0D0DB06CB2B01718514189787.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amanda Stayed 1 night in Jun 2024 ### 4/10 Poor #### Hazimah Aminah 11 Jun 2023 Liked: Staff & service its overrated ##### Hazimah Aminah Stayed 1 night in Jun 2023 ### 4/10 Poor #### Lim 9 Jun 2022 Liked: Staff & service #### 5 stars price 3 stars environment Need to improve the breakfast meals, disappointed the breakfast environment found dead fly body around. ![](https://a.travel-assets.com/ugc/hotel-reviews/7FA83A1781BBDA7860059102D8FC758B58244CA41654757544241.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lim Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Ping 31 May 2022 All services no on. House inside a lot of ants. ##### Ping Stayed 3 nights in May 2022 ### 2/10 Terrible #### NUR DIANA 2 Feb 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### I dont know.price just not worth it for overall So far everytime want to go to room from lobby/swimming pool need to call buggy. Service buggy is good. Staff friendly. But why give room very far. Somemore internet line not clear. Yes its nice in jungle. But for me very difficult to walk very far. Place also lack of maintainence. Expecially at the pool.there are stone that is broken it hurt my leg when i swim in pool. Very dangerous. Must check the floor. Some part need to repair. The scenery is nice. And lastly. Guys please bring your own towel. I think management also need to change the towel. Its like a budget hostel la. Common. 5 stars hotel used this kind of towel. Thin. No label.and its looks old and yellowish already.bye! ##### NUR DIANA Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Verified traveller 11 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Premium & isolated getaway Very good and friendly staffs. They have all kinds of farms you can visit. Buggy service to your hotel room. ##### Verified traveller Stayed 1 night in Mar 2021 ### 8/10 Good #### Bahari 26 Dec 2020 Liked: Room comfort Good ##### Bahari Stayed 2 nights in Dec 2020 ### 6/10 Okay #### Verified traveller 13 Sept 2020 Disliked: Property conditions & facilities, room comfort #### Dissapointed trip Facility in the room was not maintain. Dissapointed as requested for a king size bed, but 2 single beded provided. The hotel shld contact the customer if unable to accomodate/suggest for upgrading instead of dissaponting the customer during check in. ##### Verified traveller Stayed 1 night in Sep 2020 ### 4/10 Poor #### WK, Kuala Lumpur 23 Aug 2020 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities If you love nature, u can stay here, but the hospitality is totally kurenggg for a 5 star rating hotel! 5 kali i jmp lipas dlm toilet! Air dalam cattle pon dorg x cuci from previous visitors! Face towel pon xde, plus air shower pon keluar x sekata. 😏 ##### WK Stayed 1 night in Aug 2020 ### 6/10 Okay #### Candy 3 Aug 2020 The food still need improve services,the environment is ok ##### Candy Stayed 1 night in Jul 2020 ### 8/10 Good #### Jamilah 30 Jan 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### beautiful place but pity lack effort to keep it. it was a very nice place to stay. people who love nature will be happy to stay here. cozy and beautiful. However due to not much activities here it makes the place "dead". should have some live band to play during peak time or have your massage spa available for your guest. it is cause resort and spa but there wasn't anything to do there besides the swimming pool. everything else like the spa, karaoke room not working and not available. we reached there evening and we ordered the food. it takes very long to come even though there are only the two of us there and the food prepared was not fresh. Satay dumpling rice was hard like it was just out of the fridge. the lava cake was hard. really disappointed. wish the management could do something to improve this beautiful place and not let it go to waste. ##### Jamilah Stayed 2 nights in Dec 2019 ### 4/10 Poor #### Verified traveller 26 Jan 2020 Service sangat lambat ##### Verified traveller Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller 26 Jan 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing impressed us at this place except for the ambience & environment. (Booked Philea Suite) Staffs: 1\. Not even a single smilling or friendly face. Everyone seem to look busy. 2\. Hospitality from hotel staffs failed big time, during breakfast there were no drinking glasses beside the juice area, upon requests from the staff i think even a wall could have responded better. He merely took the empty tray and walked off without uttering a word. Cleanliness: 1.I understand that the rooms are made of woods but that doesnt give you an excuse to serve your guest with a musty smelling room. This clearly shows the rooms were not occupied for long and it wasnt cleaned or prepped. 2.What was suppose to be a romantic bathroom felt like walking into The Adam's Family house, cob webs at every corner of the wall. 3\. We hardly spent 30mins at the pool, it was unbelievably dirty. Dirt particles floating and visible before even jumping in. You can only imagine what was the view like with goggles as we were using them. 4\. During breakfast there was no empty space thus we had to wait to be seated which was fine. What was rather disappointing is they served us a table for 2 at a corner that was filled with filth from food particles under the table and uncleaned/wiped table. Amenities : 1\. We were shocked at the fact that when we requested for 2 extra water bottles, we had to pay rm3 for each. Never have we ever experienced such a thing in a 5star as it was always complimentary. ##### Verified traveller Stayed 1 night in Jan 2020 ### 6/10 Okay #### Jennifer 29 Dec 2019 #### good short staycation but room need maintenance We booked 2 deluxe king rooms. One for my sister and one for my hubby and me. Unfortunately, our room has aircon was not cold and water heater not hot. Gotten the mechanical to repair twice fir the aircon before it could function properly. Spa is under renovation and dinner option is limited. Breakfast not very fantastic. But we love the lush greenery and peace of the surrounding. ![](https://a.travel-assets.com/ugc/hotel-reviews/B48723308CEED1DA59B7262FA7E35BB00C21DDD41577626449253.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 25 Nov 2019 Liked: Staff & service Disliked: Amenities No tv programmes available due to unknown reason. Pool water not really clean, a lot of floating items. Staffs should greet. Foods are acceptable. ##### Verified traveller Stayed 1 night in Nov 2019 ### 4/10 Poor #### Verified traveller 29 Oct 2019 Liked: Amenities Disliked: Cleanliness, property conditions & facilities no umbrella in the room ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### Verified traveller 11 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Should have birthday treat for customer ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### Verified traveller 17 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities feeling good even the country is surronded by haze. i believed the environment not so much affected by haze and my kids really enjoy our stay and really love the swimming pool, thus located in the heart of nature ##### Verified traveller Stayed 1 night in Sep 2019 ### 6/10 Okay #### Mohd 4 Sept 2019 #### Perlu ditambah baik lagi kemudahan yg ada Perlu diberi nafas baru untuk menarik lebih ramai pelanggan. Kemudahan untuk kanak-kanak perlu ditambah untuk menarik percutian keluarga. Sekiranya persekitaran dan kemudahan dijaga dgn baik, pasti akan bertambah lebih baik. ##### Mohd Stayed 1 night in Aug 2019 ### 2/10 Terrible #### Verified traveller 13 Aug 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 冷蔵庫が壊れていると言って修理を依頼して出て行ったのに夜帰ってきたら、そのままで中の果物が腐ってしまっていて、異臭が部屋に充満してしまっていた。また、ベッドメイキングを含めた部屋の清掃が1割くらいのところで止められていた。ただ、ベッドメイキングは一見しているように見えたが、実際はシーツは変えられておらず、整えただけ。 下のフロアの天井ファンのモーター音がうるさすぎて眠られなかった。その後、下の階のマレー人のゲストとトラブルになり付き倒されて蹴られたので、警察を呼んでもらったが、ホテル側と警察もマレー人の方寄りの立場でフェアでなく、継続しての宿泊に身の危険を感じたので、最後の1泊はキャンセルしてチェックアウトした。 ホテルのマネージャーも警察も名前を教えてくれず、最悪な対応のホテルだった。 二度と泊まりたくないし、全ての外国人に泊まらない事をお勧めしたい。 ##### Verified traveller Stayed 3 nights in Aug 2019 ### 6/10 Okay #### Verified traveller 5 Jul 2019 #### Decent stay - could have been better. Neighbours were noisy, and the soundproofing is terrible. Environment is nice, but a bit inconvenient. Buggies brought us to the room as it was a distance to walk, but it took 30 minutes for a buggy to bring us out to check out. It is a nice walk in the area back to the main building. Breakfast service is good, and the swimming pool is quite nice. Very baby/toddler friendly. For the price we paid, we would have expected bottled water upon request with no additional charge. I had to call reception twice to get the water - the first time, the request was acknowledged, however no one mentioned the charge. Subsequently, the bottles were not delivered. When I called the second time, and acknowledged there was a charge, the bottles were delivered shortly after. I spent 20 minutes waiting the first time. ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Kevin 6 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable Quiet Resort The place was very quiet - few guests because after the school holidays. Rooms are in two storey chalets surrounded by trees. The swimming pool is amazing and we had it pretty much to ourselves. Rooms are large and the internet is fast enough to be usable. Access is by golf cart buggies and there are a lot of uneven steps so it would be difficult for handicapped guests. Location could be better - it is far from Melaka town. ##### Kevin Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### LynnJack 1 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loke the surrounding and nature. Nice swimming pool and kids friendly ##### LynnJack Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Zoul, Johor Bahru 9 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, affordable price and friendly staff ##### Zoul Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Irwan, Johor Bahru, Johor 6 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staffs. We really like the environment, hotel in a forest. Nice swimming pool, enjoyed the buggy rides. ##### Irwan Stayed 1 night in Feb 2019 ## Expedia's Latest Trends ### Hotels > [Hotels in Costa Rica](https://www.expedia.co.uk/Destinations-In-Costa-Rica.d42.Hotel-Destinations) > > [Apartments İçmeler](https://www.expedia.co.uk/Icmeler-Apartments.d6054857-aaApartments.Travel-Guide-Accommodation) > > [Soviva Resort - Families Only](https://www.expedia.co.uk/Port-El-Kantaoui-Hotels-Palmyra-Aquapark-Kantaoui-Families-Only.h1664734.Hotel-Information) > > [B&B Ile de Re](https://www.expedia.co.uk/Ile-De-Re-Bed-And-Breakfasts.d6035081-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels in Bruges](https://www.expedia.co.uk/Bruges-Hotels.d6155224.Travel-Guide-Hotels) > > [Adults Only Resorts & Hotels in Phuket](https://www.expedia.co.uk/Phuket-Hotels-Adults-Only-Resorts.0-0-d6046393-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [The Memoir Club (formerly Ambassadors Bloomsbury)](https://www.expedia.co.uk/London-Hotels-Ambassadors-Bloomsbury.h84046.Hotel-Information) > > [Hotel Best Cambrils](https://www.expedia.co.uk/Cambrils-Hotels-Hotel-Best-Cambrils.h1431057.Hotel-Information) ### Flights > [Flights from Schoenefeld (BER) to Sydney (SYD)](https://www.expedia.co.uk/lp/flights/ber/syd/berlin-to-sydney) > > [Flights from Mumbai (BOM) to Devanahalli (BLR)](https://www.expedia.co.uk/lp/flights/bom/blr/mumbai-to-bengaluru) > > [Flights from Honolulu (HNL) to Los Angeles (LAX)](https://www.expedia.co.uk/lp/flights/hnl/lax/honolulu-to-los-angeles) > > [Flights from Bishop's Stortford (STN) to Strandhill (SXL)](https://www.expedia.co.uk/lp/flights/stn/sxl/london-to-sligo) ### Cars > [Car hire in Brighton and Hove](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Brighton-And-Hove.d6309409.Car-Hire-Guide) > > [Car hire in Crediton](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Crediton.d6145277.Car-Hire-Guide) > > [Car hire near Auchan](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Auchan.d6077530.Car-Hire-Guide) > > [convertible Car Hire in Cape Town](https://www.expedia.co.uk/Convertible-Car-Rentals-In-Cape-Town.d6046820-tConvertible.Car-Rental-Guide-Class) > > [Car hire near Golf del Sur](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Golf-Del-Sur.d6356329.Car-Hire-Guide) > > [sportscar Car Hire in Doha](https://www.expedia.co.uk/Sportscar-Car-Rentals-In-Doha.d1048-tSportscar.Car-Rental-Guide-Class) ### Activities ### Packages > [Greater Sacramento Holidays](https://www.expedia.co.uk/Greater-Sacramento.d6229631.Holidays-City-Breaks) > > [Isles of Scilly Holidays](https://www.expedia.co.uk/Isles-Of-Scilly.d1634.Holidays-City-Breaks) ### General > [Visit Stampa](https://www.expedia.co.uk/Stampa.dx553248635976385634) > > [Visit Colleville-sur-Mer](https://www.expedia.co.uk/Colleville-Sur-Mer.dx6095016) > > [Visit Rodley](https://www.expedia.co.uk/Rodley.dx3000691531) ---